Client Services Representative
- BC, Canada
- British Columbia, Canada, Canada
Hourly rate: $19 - $20 · Full-time
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Job details
- Pay
- Hourly rate: $19 - $20
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Vernon Veterinary Clinic is looking for a full time client service representative/receptionist to join our team.
Our ideal candidate will be positive, enthusiastic, punctual and responsible with a strong work ethic. They will be flexible and possess the initiative to work individually as well as work well as a team. Our clinic is fast paced and the ability to multitask is essential.
Job Requirements
Hourly rate: $19 - $20
Benefits
Clinic discount
Uniform allowance
Work Location: In person
Submit resume and cover letter to angeliki.ioakimidou@vernonvetclinic.com
Only shortlisted candidates will be contacted
Our ideal candidate will be positive, enthusiastic, punctual and responsible with a strong work ethic. They will be flexible and possess the initiative to work individually as well as work well as a team. Our clinic is fast paced and the ability to multitask is essential.
Job Requirements
- Create a warm and welcoming environment for our patient and pet parents
- Demonstrate experience in a fast-paced environment
- Capable of working autonomously
- Capable of following direction and performing at a high standard
- Ability to work as part of a team
- Ability to remain calm and efficient in stressful situations
- Positive outlook and enthusiasm
- Excellent time management skills
- Excellent customer service skills
- Excellent communication skills
- Answer phone calls on a multiline phone system
- Schedule appointments on Ezyvet IT system
- Placing outbound calls to pet parents for follow-up and future appointment/bookings
- Respond and manage email correspondence
- Invoicing/billing; creating estimates, process payment
- File documents electronically
- Stock shelves
- Additional administrative & housekeeping duties
Hourly rate: $19 - $20
Benefits
Clinic discount
Uniform allowance
Work Location: In person
Submit resume and cover letter to angeliki.ioakimidou@vernonvetclinic.com
Only shortlisted candidates will be contacted
More about this job
Responsibilities
Welcome clients and their pets, handle calls and email correspondence, schedule appointments, and make follow-up calls. Process invoices, estimates, and payments; maintain electronic files and stock, and assist with administrative and housekeeping duties.
Requirements
The candidate should be positive, enthusiastic, punctual, responsible, flexible, and able to work independently and as part of a team. They must be comfortable in a fast-paced environment, multitask effectively, follow direction, provide excellent customer service, communicate well, manage time effectively, and remain calm under stress.
Skills
- Customer Service
- Communication
- Time Management
- Multitasking
- Appointment Scheduling
- Telephone Handling
- Email Correspondence
- Invoicing and Billing
- Payment Processing
- Electronic Filing
- Teamwork
- Autonomous Work
- Stress Management
- Organization
- Punctuality
Benefits
- Clinic Discount
- Uniform Allowance
Visa sponsorship
Not detected in the job text
Hiring contact email
angeliki.ioakimidou@vernonvetclinic.com
Categories
- Customer Service & Support
- Administrative
- Healthcare
Keywords
- Veterinary Services
- Client Services
- Receptionist
- Customer Service
- Multiline Phone System
- Appointment Scheduling
- Ezyvet
- Outbound Calls
- Follow-Up Calls
- Email Correspondence
- Invoicing
- Billing
- Estimates
- Payment Processing
- Electronic Filing
- Stocking Shelves
- Administrative Duties
- Housekeeping
- Multitasking
- Teamwork