Client Services Representative
- Westbank, BC, Canada
Salary ranging from $20-22 per hour depending on experience. · Full-time
Applications open in a new tab.
Job details
- Pay
- Salary ranging from $20-22 per hour depending on experience.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Westbank Animal Care Hospital is looking to add a full time Customer Service Representative (CSR) to our team.
Located in the heart of Westbank BC, we are a fast-paced veterinary hospital. We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.
This position involves supporting our team in various aspects of the hospital including:
Located in the heart of Westbank BC, we are a fast-paced veterinary hospital. We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.
This position involves supporting our team in various aspects of the hospital including:
- Greeting clients and their pets with a friendly and welcoming demeanor
- Answering phone calls, scheduling appointments, and managing the front desk
- Assisting with billing and processing payments
- Maintaining accurate records and files
- Coordinating communication between clients, veterinarians, and staff
- Keeping the reception area clean and organized
- Previous experience in customer service
- Strong communication and interpersonal skills
- The ability to multitask in a fast-paced environment
- Proficiency in basic computer skills
- Previous experience in a veterinary clinic is preferred but not required
- Must be available for evening and Saturday shifts
- Salary ranging from $20-22 per hour depending on experience.
- RRSP matching
- Extended health care
- Health and wellness allowance
- Paid continuing education
- Uniform allowance
More about this job
Responsibilities
Welcome clients and their pets, answer calls, schedule appointments, and manage the front desk. Process billing and payments, maintain records, coordinate communication among clients and hospital staff, and keep the reception area organized.
Requirements
Previous customer service experience, strong communication and interpersonal skills, the ability to multitask in a fast-paced environment, and basic computer proficiency are required. Veterinary clinic experience is preferred but not required, and availability for evening and Saturday shifts is necessary.
Skills
- Customer Service
- Communication
- Interpersonal Skills
- Multitasking
- Basic Computer Skills
- Appointment Scheduling
- Billing And Payment Processing
- Recordkeeping
- Client Communication
- Front Desk Management
- Organization
Benefits
- RRSP Matching
- Extended Health Care
- Health And Wellness Allowance
- Paid Continuing Education
- Uniform Allowance
Visa sponsorship
Not detected in the job text
Hiring contact
Kirsten Allaire
Hiring contact email
Kirsten.Allaire@westbankanimalcare.ca
Categories
- Customer Service & Support
- Healthcare
- Administrative
Keywords
- Veterinary Services
- Veterinary Hospital
- Customer Service
- Client Care
- Patient Care
- Reception
- Front Desk
- Appointment Scheduling
- Phone Calls
- Billing
- Payment Processing
- Records Management
- Client Communication
- Veterinarians
- Evening Shifts
- Saturday Shifts