Human Resources Information Systems
The Opportunity
The Senior HRIS Analyst supports the configuration, maintenance, and ongoing improvement of the organization's core HR systems including WFM, HR Core, Compensation, Payroll, Scheduling, and Talent modules. This role combines hands-on system work with analysis, testing, troubleshooting, and documentation in a fast-paced environment with evolving requirements.
Working closely with HR partners, business stakeholders, and system owners, you will help resolve issues, validate data across systems, and drive enhancements that improve how the organization uses its HR technology. This is a strong fit for an experienced systems professional who enjoys working directly in tools, supporting production environments, and building lasting operational depth in HR technology.
Key Responsibilities
Systems & Quality Assurance
- Support configuration, maintenance, and troubleshooting of core HR and applicant tracking systems, including workflows, fields, forms, and related behavior
- Serve as a quality assurance partner and tester for system changes, integration updates, and defect fixes
- Partner with team members and vendors to test releases, regression scenarios, and changes prior to production deployment
- Manage a steady volume of support issues and requests, prioritizing, investigating, and resolving them within established service levels
Process Analysis & Documentation
- Analyze HR and workflows and system usage to support issue resolution, process clarity, and system improvements
- Create and maintain clear, structured documentation, including configuration notes, test plans, and reference materials
- Prepare findings, test results, risks, and recommended options to support decision-making
Stakeholder Interaction
- Partner directly with HR team members and business stakeholders on questions and system needs
- Escalate complex, cross-system, or out-of-scope issues through established channels
- Operate effectively in an environment with frequent change, evolving priorities, and incomplete information
Systems & Data Support
- Maintain working knowledge of HR data structures, triggers, and behavior as they relate to business processes
- Participate in cross-functional HR system support and harmonization initiatives
Qualifications
Experience & Skills
- 4+ years of experience supporting HR systems, with experience in Dayforce preferred
- Familiarity with core Dayforce modules
- Experience with system configuration, testing, troubleshooting, and production support
- Comfortable working directly in technical tools and supporting live production environments
Technical & Analytical
- Strong Excel skills required
- Familiarity with system logic, workflows, and data structures
Other Requirements
- Bachelor's degree in business, information systems, or a related field, or equivalent experience
Compensation & Benefits
- Salary Range: $80,000 - $95,000, commensurate with experience
- Eligible for annual incentive bonus
- Comprehensive health and dental benefits
- RRSP matching program
- Three weeks' vacation, plus floating holiday and personal day
- A collaborative and supportive team culture
