Veterinary Receptionist
- Aurora, ON, Canada
$19–$22/hour (based on experience and skill set) · Full-time
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Job details
- Pay
- $19–$22/hour (based on experience and skill set)
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Job Description
Be the first impression and the steady presence our clients rely on.
Serving our community since 1999, we’ve built a reputation for exceptional care, loyal clients, and a warm, team-focused environment. Our reception team is the heart of the client experience, and we’re looking for someone who thrives in a fast-paced clinic and takes pride in keeping things running smoothly.
The Role
This is primarily a front desk, client-facing role, including:
We believe in taking care of our team the same way we care for our patients:
Ready to Join Us?
If you enjoy being the go-to person, keeping things organized, and making clients feel cared for from the moment they walk in, we’d love to hear from you.
Apply today and become part of a team that truly cares - about pets, people, and each other. We look forward to meeting you! Resumes and cover letters can be sent to: lauren.bellefeuille@nva.com
Be the first impression and the steady presence our clients rely on.
Serving our community since 1999, we’ve built a reputation for exceptional care, loyal clients, and a warm, team-focused environment. Our reception team is the heart of the client experience, and we’re looking for someone who thrives in a fast-paced clinic and takes pride in keeping things running smoothly.
The Role
This is primarily a front desk, client-facing role, including:
- Welcoming clients and creating a positive, supportive first impression
- Managing phones, scheduling, and appointment flow in a busy environment
- Handling client questions, payments, and coordination of care
- Supporting overall clinic organization and communication
- Occasional assistance to the veterinary team as needed
- Experience in a veterinary clinic or fast-paced customer service role is required
- Friendly, professional, and compassionate with clients and patients
- Strong communication and multitasking skills
- Highly organized and able to stay calm under pressure
- A team player who takes initiative and keeps things moving
- You stay calm and kind, even when things get busy or stressful
- You can manage multiple priorities at once without losing attention to detail
- You take ownership - you don’t wait to be told what to do
- You communicate clearly and confidently with both clients and your team
- You help create a positive, supportive environment at the front desk
- You are reliable and consistent - your team knows they can count on you
We believe in taking care of our team the same way we care for our patients:
- Supportive team culture - We love to do activities together!
- Uniform allowance
- Comprehensive benefits package
- $19–$22/hour (based on experience and skill set)
- Paid sick days & vacation time
- Generous staff discounts on veterinary care & pet supplies
- RRSP Matching
- Wellness Spending Account
Ready to Join Us?
If you enjoy being the go-to person, keeping things organized, and making clients feel cared for from the moment they walk in, we’d love to hear from you.
Apply today and become part of a team that truly cares - about pets, people, and each other. We look forward to meeting you! Resumes and cover letters can be sent to: lauren.bellefeuille@nva.com
More about this job
Responsibilities
Welcome clients and provide a supportive first impression while managing phones, scheduling, appointment flow, questions, and payments. Coordinate care, support clinic organization and communication, and occasionally assist the veterinary team.
Requirements
Experience in a veterinary clinic or a fast-paced customer service role is required. Candidates should be friendly, professional, compassionate, organized, reliable, and able to communicate clearly, multitask, take initiative, and stay calm under pressure.
Skills
- Client Service
- Veterinary Reception
- Phone Management
- Appointment Scheduling
- Appointment Flow Coordination
- Payment Handling
- Care Coordination
- Communication
- Multitasking
- Organization
- Attention to Detail
- Calmness Under Pressure
- Teamwork
- Initiative
- Client Relations
Benefits
- Supportive Team Culture
- Uniform Allowance
- Paid Sick Days
- Paid Vacation Time
- Veterinary Care and Pet Supply Discounts
- RRSP Matching
- Wellness Spending Account
Visa sponsorship
Not detected in the job text
Hiring contact email
lauren.bellefeuille@nva.com
Categories
- Customer Service & Support
- Administrative
- Healthcare
Keywords
- Veterinary Services
- Veterinary Clinic
- Veterinary Reception
- Front Desk
- Client-Facing Service
- Client Experience
- Customer Service
- Appointment Scheduling
- Appointment Flow
- Phone Management
- Payment Handling
- Care Coordination
- Clinic Organization
- Client Communication
- Team Communication
- Multitasking
- Attention to Detail
- Teamwork
- Initiative
- Veterinary Team