Veterinary Receptionist
- North Bay, ON, Canada
Internship
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Job details
- Job type
- Internship
- Apply by
- Working hours
- 20–30 hours per week
- Posting language
- English
- Posted
Original job description
Join Our Team in Beautiful North Bay!
Are you passionate about animals and committed to delivering exceptional customer service? We are seeking a compassionate, reliable, and customer-focused Veterinary Receptionist to join our supportive and collaborative team.
At our hospital, we pride ourselves on creating a positive workplace where team members work together to provide outstanding care for both pets and their owners. As a key member of our team, you will help create a welcoming experience for clients while supporting the daily operations of our busy veterinary practice.
Key Responsibilities
- Welcome clients and patients in a professional and friendly manner
- Perform front desk and administrative duties, including client and patient intake and discharge
- Schedule appointments appropriately based on patient needs and appointment availability
- Deliver exceptional client service in person and over the phone
- Facilitate clear communication between clients and the veterinary care team
- Assist with client education by reinforcing veterinary recommendations, general pet care guidance, and post-treatment instructions
- Maintain accurate medical and client records in accordance with hospital protocols
- Process invoices, payments, daily cash balancing, and reconciliation accurately
- Help maintain a clean, organized, and welcoming clinic environment
- Support efficient patient flow throughout the hospital
- Previous experience in a veterinary clinic is preferred
- Experience with Avimark or other veterinary practice management software is considered an asset but is not required
- Strong organizational skills and the ability to multitask in a fast-paced environment
- Excellent communication and customer service skills
- Compassion and patience when interacting with animals and their owners
- Strong attention to detail and commitment to accurate record keeping
- Positive attitude and willingness to contribute to a collaborative team environment
- Ability to work independently while also supporting team goals
- Comprehensive health coverage
- Wellness Spending Account
- RRSP matching program
- Employee pet care discounts
- Continuing education opportunities
- Scrub allowance
- Flexible scheduling opportunities that support work-life balance
- A supportive team dedicated to professional growth and personal well-being
Part-Time
Approximately 20–30 hours per week
Apply Today
If you are passionate about animal care and enjoy providing exceptional service in a team-oriented environment, we would love to hear from you.
Please submit your resume and cover letter for consideration.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
More about this job
Responsibilities
Welcome clients and patients, manage front-desk duties, schedule appointments, and facilitate communication between clients and the veterinary care team. Maintain accurate records, process payments and reconciliations, support client education and patient flow, and help keep the clinic clean and organized.
Requirements
Previous veterinary clinic experience is preferred, and familiarity with Avimark or other veterinary practice management software is an asset but not required. Candidates should have strong organizational, communication, customer service, and record-keeping skills, with compassion, attention to detail, and the ability to multitask and work collaboratively or independently.
Skills
- Customer Service
- Client and Patient Intake
- Appointment Scheduling
- Communication
- Client Education
- Medical Record Keeping
- Invoice and Payment Processing
- Cash Balancing and Reconciliation
- Organization
- Multitasking
- Attention to Detail
- Compassion
- Teamwork
Benefits
- Comprehensive Health Coverage
- Wellness Spending Account
- RRSP Matching Program
- Employee Pet Care Discounts
- Continuing Education Opportunities
- Scrub Allowance
- Flexible Scheduling
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Customer Service & Support
- Administrative
Keywords
- Veterinary Receptionist
- Veterinary Services
- Veterinary Clinic
- Avimark
- Front Desk
- Administrative Duties
- Client Intake
- Patient Intake
- Patient Discharge
- Appointment Scheduling
- Customer Service
- Client Communication
- Client Education
- Pet Care Guidance
- Post-Treatment Instructions
- Medical Records
- Client Records
- Invoice Processing
- Payment Processing
- Cash Balancing
- Reconciliation
- Patient Flow
- Animal Care
- Continuing Education