Veterinary Receptionist
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 2 years of veterinary reception experience
- Posting language
- English
- Posted
Original job description
Experienced Veterinary Receptionist
Billings Bridge Animal Hospital
Ottawa, ON
Full-Time Position
Join Our Team
Billings Bridge Animal Hospital is seeking a mature, experienced, and highly responsible Veterinary Receptionist to become an integral part of our compassionate and professional team. This is an excellent opportunity for an individual who excels in client service, thrives in a fast-paced environment, and understands the importance of providing exceptional care and support to both clients and their pets. While maintaining a warm and welcoming atmosphere.
Key Responsibilities
Required
We welcome applications from experienced veterinary reception professionals who are looking to join a dedicated and caring team.
Please submit your resume and a brief cover letter.
Only candidates selected for an interview will be contacted.
Billings Bridge Animal Hospital
Ottawa, ON
Full-Time Position
Join Our Team
Billings Bridge Animal Hospital is seeking a mature, experienced, and highly responsible Veterinary Receptionist to become an integral part of our compassionate and professional team. This is an excellent opportunity for an individual who excels in client service, thrives in a fast-paced environment, and understands the importance of providing exceptional care and support to both clients and their pets. While maintaining a warm and welcoming atmosphere.
Key Responsibilities
- Greet clients and patients in a friendly and professional manner
- Schedule and coordinate appointments efficiently
- Answer multi-line phone systems and respond to client inquiries
- Process payments and maintain accurate financial records
- Manage patient records and ensure information is up to date
- Maintain cleanliness and organization of the reception and waiting areas
- Support veterinarians and technicians through effective communication and coordination
Required
- Minimum 2 years of veterinary reception experience
- Excellent customer service and communication skills
- Strong computer and administrative skills
- Ability to multitask and remain calm under pressure
- Professional appearance and demeanor
- Exceptional attention to detail and organizational abilities
- Reliable attendance and punctuality
- Experience with veterinary practice management software
- Experience handling insurance claims
- Compassionate toward both pets and their owners
- Confident in handling challenging client situations professionally
- A team player who contributes positively to workplace culture
- Self-motivated and able to work independently
- Committed to providing outstanding client service
- Comprehensive health and wellness benefits
- Employee pet care discounts
- Supportive and collaborative work environment
- Stable, long-term employment opportunity
We welcome applications from experienced veterinary reception professionals who are looking to join a dedicated and caring team.
Please submit your resume and a brief cover letter.
Only candidates selected for an interview will be contacted.
More about this job
Responsibilities
Welcome clients and patients, schedule appointments, answer calls and inquiries, process payments, and maintain accurate financial and patient records. Keep reception areas organized and coordinate effectively with veterinarians and technicians.
Requirements
Requires at least two years of veterinary reception experience, strong customer service and communication skills, and solid computer and administrative abilities. Candidates should be organized, detail-oriented, reliable, able to multitask under pressure, and experienced with veterinary practice software and insurance claims.
Skills
- Veterinary Reception
- Customer Service
- Communication
- Appointment Scheduling
- Multi-Line Phone Systems
- Payment Processing
- Financial Recordkeeping
- Patient Records Management
- Administrative Skills
- Multitasking
- Attention To Detail
- Organization
- Insurance Claims Handling
- Conflict Resolution
- Teamwork
Benefits
- Health And Wellness Benefits
- Employee Pet Care Discounts
- Supportive And Collaborative Work Environment
- Stable Long-Term Employment
Visa sponsorship
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Categories
- Healthcare
- Customer Service & Support
- Administrative
Keywords
- Veterinary Reception
- Veterinary Services
- Client Service
- Appointment Scheduling
- Multi-Line Phone Systems
- Client Inquiries
- Payment Processing
- Financial Records
- Patient Records
- Insurance Claims
- Reception Area Organization
- Veterinarian Coordination
- Technician Coordination
- Customer Service
- Communication
- Administrative Skills
- Multitasking
- Attention To Detail
- Organization
- Challenging Client Situations
- Teamwork
- Punctuality