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Added 3 mins ago
GG
Sales Office Administrator
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- Part-time
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NWT Brewing Company Ltd.

BREWPUB SERVICE SUPERVISOR

Yellowknife, NT, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Brewpub Service Supervisor

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Brewpub Service Supervisor APPLY NOW

Yellowknife, NT

Welcome to the NWT Brewing Company - nestled between the wonder of the aurora borealis and the rugged nature of the northern frontier, our little brewing outpost is one of a kind. Located in the spirited town of Yellowknife, Northwest Territories we are the northernmost brewpub in Canada. Established in 2015, we made Canada's top 50 bars list in 2018 and have held the number 1 spot on Trip Advisor for several years. We value good beer, exceptional fresh food and strive daily to provide a world-class customer experience North of 60°.

Our 112 seat brewpub, The Woodyard Brewhouse & Eatery, is seeking a customer-oriented individual that has prior experience working in the service industry and understands the flow of a restaurant and the day-to-day operational demands. We are a family-run operation that has an incredibly diverse and inclusive group of staff that requires the right individual to integrate and help supervise our Front of House team to success. You must have a capacity to remain calm and motivate the team during stressful and busy times, all while managing and coordinating the flow of service with the Back of House in a fast-paced environment. Finding a balance between people and processes must be at the forefront of all decision making. Ultimately, the Service Supervisor will assist the company General Manager & Assistant GM in the efficient and smooth running of the restaurant.

This is a part-time position ~2 shifts/ week.

RESPONSIBILITIES:

Assist the AGM with interviewing, hiring and training all Front of House positions
Supervise Front of House staff and oversee the implementation of customer service standards and policies of the restaurant outlined in our Company Training Manual and Employee Handbook
Monitor inventory levels and communicate restaurant and bar needs for weekly ordering
Depending on the shift, you will ensure the restaurant is set up and ready for service including opening duties OR ensure the proper closing of the restaurant including cashing out, locking up etc.
Fill in other Front of House roles where necessary including bartending, serving, auxiliary support and runner when operationally required
Assist the AGM in creating interactive training for the team and provide ongoing support and training for staff
Conduct regular inspections of the restaurant to ensure proper standards of hygiene and sanitation are maintained
Check on dining customers to enquire about food quality and service.
Maximize customer satisfaction and resolve customer complaints in a friendly and professional manner.
Motivate and uplift staff during stressful/busy times
Manage the restaurants good image and suggest ways to improve it
Identify ways to decrease the restaurant's operational costs
Maintain a positive and professional approach with coworkers and customers

QUALIFICATIONS:

Proven restaurant experience preferably as a lead server or supervisor
Ability to work in a high volume fast pace restaurant
Strong leadership skills
Flexibility
Proven ability to work unsupervised
Strong attention to detail
Willingness to work evenings, late nights and/or weekends
English: fluent.
Excellent and pro-active communicator
Accuracy and speed in executing assigned tasks
Assets: Bar experience, craft beer knowledge, management experience

APPLICATION FORM

Required

First name * Last name *

Email address * Resume (.pdf and max of 4MB) *

Cover Letter

Thank you. Your application has been received successfully.

View all listings

Brewpub Service Supervisor APPLY NOW

Yellowknife, NT

Welcome to the NWT Brewing Company - nestled between the wonder of the aurora borealis and the rugged nature of the northern frontier, our little brewing outpost is one of a kind. Located in the spirited town of Yellowknife, Northwest Territories we are the northernmost brewpub in Canada. Established in 2015, we made Canada's top 50 bars list in 2018 and have held the number 1 spot on Trip Advisor for several years. We value good beer, exceptional fresh food and strive daily to provide a world-class customer experience North of 60°.

Our 112 seat brewpub, The Woodyard Brewhouse & Eatery, is seeking a customer-oriented individual that has prior experience working in the service industry and understands the flow of a restaurant and the day-to-day operational demands. We are a family-run operation that has an incredibly diverse and inclusive group of staff that requires the right individual to integrate and help supervise our Front of House team to success. You must have a capacity to remain calm and motivate the team during stressful and busy times, all while managing and coordinating the flow of service with the Back of House in a fast-paced environment. Finding a balance between people and processes must be at the forefront of all decision making. Ultimately, the Service Supervisor will assist the company General Manager & Assistant GM in the efficient and smooth running of the restaurant.

This is a part-time position ~2 shifts/ week.

QUALIFICATIONS:

Proven restaurant experience preferably as a lead server or supervisor
Ability to work in a high volume fast pace restaurant
Strong leadership skills
Flexibility
Proven ability to work unsupervised
Strong attention to detail
Willingness to work evenings, late nights and/or weekends
English: fluent.
Excellent and pro-active communicator
Accuracy and speed in executing assigned tasks
Assets: Bar experience, craft beer knowledge, management experience

APPLICATION FORM

Required

First name * Last name *

Email address * Resume (.pdf and max of 4MB) *

Cover Letter

Thank you. Your application has been received successfully.

Apply About employer

More about this job

Responsibilities

Assist the Assistant General Manager with hiring, training, and supervising front-of-house staff while maintaining service, hygiene, and operational standards. Coordinate service with the back of house, monitor inventory, handle customer concerns, support restaurant opening or closing, and help improve team performance and operating costs.

Requirements

Requires proven restaurant experience, preferably as a lead server or supervisor, and the ability to work in a high-volume, fast-paced environment. Candidates should demonstrate leadership, flexibility, independence, attention to detail, fluent English communication, and availability for evening, late-night, or weekend shifts.

Skills

Restaurant Supervision
Front-of-House Operations
Staff Training
Leadership
Customer Service
Inventory Monitoring
Restaurant Opening and Closing
Bartending
Serving
Food Safety and Sanitation
Complaint Resolution
Team Motivation
Cost Reduction
Communication
Attention to Detail
Craft Beer Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Brewpub
Restaurant Operations
Front Of House
Back Of House
Customer Service
Staff Supervision
Hiring
Employee Training
Service Standards
Inventory Monitoring
Weekly Ordering
Restaurant Opening
Restaurant Closing
Cash Handling
Bartending
Serving
Food Quality
Hygiene
Sanitation
Customer Complaint Resolution
Team Motivation
Operational Cost Reduction
High-Volume Service
Craft Beer

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