Medical Office Assistant

Part-Time Clinic Receptionist / Administrative Assistant

NYT-OT | North Vancouver | In person

NYT-OT is a pediatric occupational therapy clinic supporting neurodivergent children and their families. We are looking for a warm, organized, and dependable administrative assistant to help our clinic run smoothly.

Responsibilities

• Welcome children and families and create a comfortable, respectful clinic experience.
• Manage bookings, cancellations, waitlists, and schedule changes.
• Respond professionally to calls, emails, and inquiries in English and Farsi.
• Send intake forms, consent documents, questionnaires, and reminders; follow up on missing information.
• Prepare invoices, track payments, and assist with funding paperwork.
• Coordinate administrative communication between families and the therapy team.
• Maintain accurate, confidential records.
• Keep reception and shared spaces organized and support daily clinic operations.

Requirements

• Fluency in spoken Farsi and English is required to communicate with the families we support.
• Strong organization, attention to detail, and follow-through.
• Friendly, professional communication and sound judgment.
• A calm, flexible approach when plans change or families need support.
• Confidence using scheduling software, email, and digital records.
• Ability to work independently, prioritize tasks, and ask for guidance when needed.
• Respect for confidentiality and a welcoming, neurodiversity-affirming approach.

Previous experience in a medical, rehabilitation, or pediatric clinic is an asset. Familiarity with Jane or IntakeQ, invoicing, and third-party funding processes is preferred.

Position details

• Part-time, in-person position in North Vancouver.
• Consistent weekly availability required; schedule and hours to be discussed.
• Hourly compensation: $21–$25, depending on experience.

To apply

Please send your résumé and a brief introduction to mehrnoosh@nytot.ca. Include your weekly availability, earliest start date, and relevant clinic administration experience.