Jobs in Canada

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Added 2 hours ago
LC
System Technologist, Process Controls
Lactalis Canada
Belleville, ON
- Full-time
The Process Control Specialist serves as a member of the Maintenance Team and is accountable for industrial automation within the plant including all programmable logic controls, servo…
Added 3 hours ago
System Technologist, Process Controls
Lactalis
Belleville, ON
The Process Control Specialist serves as a member of the Maintenance Team and is accountable for industrial automation within the plant including all programmable logic controls, servo…
Added 6 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 8 hours ago
CC
Operational Technology Specialist
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
Advanced understanding of network infrastructure, computer hardware, and enterprise architecture, with the ability to support complex IT/OT environment.
Added 9 hours ago
CI
Technical Business Analyst
Compugen Inc
Canada
- Full-time
…conversations. This role does not require a deeply technical specialist, but it does require someone with a broad understanding of technical concepts, ask effective questions, structure…
Added 10 hours ago
QP
Operations Manager, Industrial Operations East
QuadReal Property Group
Mississauga, ON
- Full-time
…building operations and technical service delivery across a large network of industrial properties and business parks in the…
Added 11 hours ago
PC
Sr Specialist – ServiceNow Developer
Parkland Corporation
Calgary, AB
- Full-time
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 11 hours ago
Operational Technology Specialist
CONA Services
Montreal, QC · Lachine, QC
Advanced understanding of network infrastructure, computer hardware, and enterprise architecture, with the ability to support complex IT/OT environment.
Added 11 hours ago
Operational Technology Specialist
CONA Services
Montreal, QC · Lachine, QC
Advanced understanding of network infrastructure, computer hardware, and enterprise architecture, with the ability to support complex IT/OT environment.
Added 12 hours ago
IC
AppOps, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The job role requires to work in rotating shifts to provide 24x7 Support coverage
Added 12 hours ago
W
Detection Engineer
Wepoint
Montreal, QC
- Full-time
Identify required network flows and coordinate technical changes with infrastructure and network teams.
Added 13 hours ago
T
Endpoint Specialist
TEEMA
Vancouver, BC
- $70,000 to $90,000 CAD / year
- Full-time
Endpoint Specialist – Microsoft Intune / Endpoint Engineering
Added 14 hours ago
FI
Senior Technical CRM Architect
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 15 hours ago
Tack Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
The Track Manager leads the planning and delivery of trackworks across new and operational railway infrastructure, including special trackwork, track renewal, earthworks, and associated…
Added 15 hours ago
Track Superintendent - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
Ability to work the project schedule which may include weekends and/or night shifts
Added 16 hours ago
BG
Senior Cost Consultant (Estimator/Quantity Surveyor)
BTY Group
Vancouver, BC
- $80,000 to $120,000 CAD / year
- Full-time
BTY is an award-winning professional consulting firm that provides comprehensive solutions for real estate and infrastructure planning, development, operations, and transactions. With a…
Added 17 hours ago
BG
Analyst (Project Loan Monitor/ Quantity Surveyor)
BTY Group
Montreal, QC
- Full-time
BTY is an award-winning professional consulting firm that provides comprehensive solutions for real estate and infrastructure planning, development, operations, and transactions. With a…
Added 17 hours ago
Senior Geotechnical Engineer
GHD Group Pty Ltd
Mississauga, ON
The role can be based in any of our offices in Toronto, Mississauga, Markham, Whitby, or Waterloo
Added 18 hours ago
TM
Procurement and Performance Analyst
The Miller Group
Markham, ON
- $84,000 to $100,000 CAD / year
- Full-time
…leader in the construction and maintenance of transportation infrastructure since 1917. We provide exceptional customer service and operational support using our time-proven construction…
Added 18 hours ago
RH
Information Technology Support Specialist
Robert Half
Toronto, ON · North York, ON
- $25 to $35 CAD / hour
- Contract
This is a part time role, 3 days a week (20-24 hours) and 2 days in office for our client located in North York, Ontario
Added 18 hours ago
IO
Senior IT Infrastructure Specialist
Irving Oil
Saint John, NB
- Full-time
As a Senior IT Infrastructure Specialist, you will oversee the maintenance, design, and integrity of Irving Oil’s network infrastructure, including connectivity, security devices, and…
Added 22 hours ago
NG
IT Specialist (Systems & Applications)
New Gold Inc.
Emo, ON
- Full-time
Reporting to the IT Supervisor, IT Specialist assists with coordinating the effective design, implementation and function of information technology systems and applications and provide…
Added 1 day ago
CC
RQ11861 - Systems Administrator/Operations Support Specialist
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Must Have Experience:
Added 1 day ago
T
Dynamics/Sharepoint Architect
TEKsystems
Toronto, ON
- $125 to $145 CAD / hour
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 1 day ago
TG
Global Banking Intern UAE 2027 (UAE Nationals)
The Global Institute for Health and Human Rights
Standard, AB
- Volunteer
…our markets. Working alongside colleagues across our global network, you’ll develop the skills, confidence and connections to accelerate your career. For many interns, this is the first…

O'Dell HVAC Group

IT Specialist

Waterloo, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:

Competitive Salary & Profit Sharing – We recognize and reward contributions to our success.
Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.
Professional Development – We support continuous learning and career growth for all roles.
Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.
Summer Fridays! – Wrap up early on summer afternoons!

We are seeking an IT Specialist to join our team. Reporting to the Senior Vice President, Operations and Performance, you will play a key role in supporting and maintaining the organization's technology infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology implementation to ensure secure, efficient, and reliable business systems. The IT Specialist will collaborate closely with cross-functional teams to support hardware, software, business applications, and IT projects while identifying opportunities to improve processes, enhance the user experience, and maintain technology that supports the organization's operational goals.

What You'll Be Doing

Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
Administer user accounts, permissions, and security settings across business applications and network resources.
Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
Ensure IT systems, equipment, and processes comply with company security standards and best practices.
Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
Travel to other company office locations across Canada as required to provide on-site IT support and assist with technology-related initiatives.
Other responsibilities as assigned

What You Bring

Post-secondary education in computer science or related program.
A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
Bilingualism in French and English is considered an asset, as this role will support teams across all regions of Canada.
Experience supporting Microsoft 365 and end-user technologies.
Familiarity with business systems (e.g., CRM/ERP platforms) considered an asset.
Hands-on experience with automation tools and/or AI solutions (e.g.,Copilot, or similar platforms is not a requirement but nice to have).
Ability to communicate and collaborate effectively with both technical and non-technical users.
Experience working with ticketing systems or prioritizing services relating to system and network administration
Excellent problem solving/troubleshooting skills, and the ability to pivot and adapt quickly
Strong attention to detail

At O'Dell HVAC Group, we may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources. 

This job posting is for an existing vacancy.

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More about this job

Responsibilities

Provide Tier 1 and Tier 2 technical support across company offices, maintaining and troubleshooting Microsoft 365, devices, business applications, networks, and other IT systems. Support user access and equipment changes, IT projects, documentation, asset and licensing records, security practices, and process improvements, including travel to other Canadian locations as needed.

Requirements

Requires post-secondary education in computer science or a related program and 1–2 years of experience in IT helpdesk or technical support. Candidates should have experience supporting Microsoft 365 and end-user technologies, strong troubleshooting and communication skills, and familiarity with ticketing systems; business systems, French-English bilingualism, and automation or AI tools are assets.

Skills

Microsoft 365 Support
Tier 1 and Tier 2 Technical Support
Hardware Installation and Troubleshooting
Software Troubleshooting
User Account Administration
Access and Permissions Management
System Administration
Network Troubleshooting
Employee Onboarding and Offboarding
IT Asset Management
IT Documentation
Ticketing Systems
Automation
Problem Solving
Vendor Coordination
Communication and Collaboration

Benefits

Profit Sharing
Comprehensive Benefits
Health Spending Account
RRSP Plan
Professional Development
Paid Holiday Shutdown
Summer Fridays

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Tier 1 Support
Tier 2 Support
Helpdesk
Technical Support
Computer Science
End-User Devices
Desktops
Laptops
Mobile Devices
Printers
User Accounts
Permissions
Security Settings
Network Resources
System Administration
Business Applications
CRM
ERP
Ticketing Systems
IT Asset Inventory
Software Licensing
Hardware Deployment
System Implementations
Knowledge Base
Automation
Artificial Intelligence
Copilot
Vendor Coordination
Troubleshooting

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Work requirements

Jobs in Canada