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Added 3 mins ago
SA
Human Resource Business Partner
SAMSIC Assistance Canada Inc
Dorval, QC
- $75,000 CAD / year
- Full-time
We are looking for a Human Resource Business Partner who will provide direct support to the VP, Talent and People. The successful candidate will be an energetic, positive, professional, and…
Added 4 mins ago
WC
*MUST HAVE VALID SECURITY LICENSE (CAN) Asset Protection Associate
Walmart Canada
Vaughan, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
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Nature & Social Impact Manager - Danone Canada
Danone
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
Danone Canada is part of Danone, the largest certified B Corp™ in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided…
Added 4 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Alma, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 4 mins ago
FC
Engineering Specialist V
FedEx Canada
Brampton, ON
- Full-time
Advises, plans, develops, and designs District engineering/operational plans to optimize efficiencies in business objectives. Leverages operational knowledge of various facilities, their…
Added 4 mins ago
NP
Ticketing Administrator
Niagara Parks Commission
Niagara Falls, ON
- Full-time
Under the direct supervision of the Ticketing Manager and within established policies, procedures and guidelines, the Ticketing Administrator, working under the guidance of the Ticketing…
Added 4 mins ago
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Nature & Social Impact Manager - Danone Canada
Danone
Boucherville, QC
- $75,000 to $90,000 CAD / year
- Full-time
Danone Canada is part of Danone, the largest certified B Corp™ in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided…
Added 4 mins ago
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Quality control senior technician
Lallemand
Montreal, QC
- Full-time
Under the supervision of the QC Manager, you will work conjointly in the analytical lab to do the chimical analysis, especially enzyme analysis to release or not raw materials and finished…
Added 4 mins ago
GI
Business Transformation Director
GRAITEC Italy
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
IT & Business Transformation is a global function reporting to the Graitec CEO, made up of four teams: Business
Added 4 mins ago
TE
Account Manager - Calgary MOD
TK Elevator
Calgary, AB
- Full-time
Are you a motivated, outgoing sales professional who enjoys building relationships, developing new business and turning opportunities into results?
Added 4 mins ago
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Manager, Partnerships & Corporate Accounts (GTA)
Noble First Aid
Toronto, ON
- Full-time
We are seeking a results-driven Manager, Partnerships & Corporate Accounts to drive B2B business development, establish institutional partnerships, and grow corporate training revenue…
Added 4 mins ago
MS
Planning Manager
MacDonald Search Group
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
The Planning Manager will act as the quarterback of our client's operations. This person converts the demand signal (forecasts, sales input, and live orders) into a synchronized demand,…
Added 4 mins ago
K
Senior Engineering Manager, Identity Platform
Kaseya
Toronto, ON
- $170,000 to $220,000 CAD / year
- Full-time
We’re hiring a Senior Engineering Manager to lead the development and modernization of KaseyaOne, the identity platform supporting authentication and access management across Kaseya's…
Added 4 mins ago
Building Solutions Manager
UFA Co-operative Ltd.
Grande Prairie, AB
Reporting to the Sr. Manager, Buildings, the Building Solutions, Manager is responsible for selling building projects within a geographical area.
Added 4 mins ago
UO
Senior Manager, Operations, Animal Care and Veterinary Service
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Reporting to the Senior Director, Animal Care and Veterinary Services, the Associate Director, Operations provides strategic and operational leadership for the delivery of animal care and…
Added 4 mins ago
Associate Director, Real Estate Banking (Toronto, ON)
Scotiabank
Toronto, ON
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring…
Added 4 mins ago
Manager, Investments - Tangerine
Scotiabank
ON · Toronto, ON
Collaborate with stakeholders interdepartmentally and cross-functionally to optimize business operations, achieve targeted service levels and execute on projects and initiatives.
Added 4 mins ago
Postmaster - Premises provided by Postmaster (Group Office) RVSGA10 (89115875)
Canada Post - Postes Canada
Longworth, BC
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 4 mins ago
Operations Specialist 1
Sonepar
Vaughan, ON
Reporting to the Regional Operations Manager, and based out of any of our Ontario locations (Windsor, Chatham, London, and Sarnia), the Regional Operations Specialist supports branch…
Added 4 mins ago
UO
Assistant Housekeeping Manager
University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Assistant Housekeeping Manager is primarily responsible for administration, recruitment and training on department operational procedures. This role develops, analyzes and implements…
Added 4 mins ago
Manager, Engineering (Long Term Grid Planning)
Toronto Hydro
Toronto, ON
Reporting to the Director, Investment Planning, the Manager, Engineering (Long-Term Grid Planning) leads the development of evidence-based long-term plans for the distribution system. The…
Added 4 mins ago
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Gestionnaire Comptable – Développement
RES
Montreal, QC
- Full-time
Added 4 mins ago
VF
Assistant Manager, Sanitation
Village Farms International Inc.
Delta, BC
- $75,000 to $85,000 CAD / year
- Full-time
…the quality our customers expect. As our Assistant Sanitation Manager, you’ll play an important role in making that happen. Working alongside the Sanitation Manager, you’ll lead and develop…
Added 4 mins ago
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Manager, Content Marketing
Stantec
Edmonton, AB
- Full-time
…value, strengthen Stantec’s brand and reputation, and support business growth. Working across a complex global organization, you will partner with senior business and marketing leaders and…
Added 4 mins ago
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Manager, Performance Marketing
Stantec
Edmonton, AB
- Full-time
The Performance Marketing Manager sets and leads Stantec’s enterprise-wide performance marketing and investment strategy, shaping how paid media, SEO, organic social and advocacy reach…

O'Dell HVAC Group

IT Specialist

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Our culture is shaped by our values:  Operationally Nimble, Driven to Win, Everyone Cares, Let's Be Curious, and Leverage Collaboration. These values guide how we work together, solve problems, support our customers, and grow as a team.

About The Role

We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology implementation to ensure secure, efficient, and reliable business systems. The IT Specialist will collaborate closely with cross-functional teams to support hardware, software, business applications, and IT projects while identifying opportunities to improve processes, enhance the user experience, and maintain technology that supports the organization's operational goals.

Salary Range: $55,000-$65,000 annually, plus a comprehensive benefits and total rewards package.

What You'll Be Doing

Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
Administer user accounts, permissions, and security settings across business applications and network resources.
Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
Ensure IT systems, equipment, and processes comply with company security standards and best practices.
Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
Travel to other company office locations across Canada, primarily Quebec, as required to provide on-site IT support and assist with technology-related initiatives.
Other responsibilities as assigned

What You Bring

Post-secondary education in computer science or related program.
Fluency in both French and English is required, as this role will support all regions in Canada.
A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
Experience supporting Microsoft 365 and end-user technologies.
Familiarity with business systems (e.g., CRM/ERP platforms) considered an asset.
Hands-on experience with automation tools and/or AI solutions (e.g.,Copilot, or similar platforms is not a requirement but nice to have).
Ability to communicate and collaborate effectively with both technical and non-technical users.
Experience working with ticketing systems or prioritizing services relating to system and network administration
Excellent problem solving/troubleshooting skills, and the ability to pivot and adapt quickly
Strong attention to detail
Ability to travel between O'Dell offices in Ontario and Quebec - access to a personal vehicle and ability to travel is required for this position.

Why Work for O'Dell HVAC Group?

At O'Dell HVAC Group, we believe great work starts with a great employee experience. We’re committed to creating an environment where our people can grow, contribute, and enjoy being part of the team.

Competitive Compensation & Profit Sharing – Your contributions matter, and we believe in sharing in our success.
Comprehensive Benefits – Employer-paid health and dental coverage to support you and your family.
Health & Wellness Spending – Additional flexibility to support your individual health and wellness needs.
RRSP Program – A plan that grows with you! We’re here to help you plan and invest in your financial future through increasing employer contributions and long-service rewards.
Learning & Career Development – Opportunities to build your skills, expand your knowledge, and grow your career, supported by our tuition reimbursement program.
Paid Holiday Shutdown – Extra time to recharge and enjoy the holiday season.
Summer Fridays! – Start your summer weekends a little earlier.
A Collaborative, People-First Culture – Work alongside people who share knowledge, solve problems together, and genuinely care about the success of their teammates.

Use of AI in Our Recruitment Process

We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources. 

This job posting is for an existing vacancy.

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More about this job

Responsibilities

Provide Tier 1 and Tier 2 technical support across company locations, maintain devices, accounts, business applications, and IT infrastructure, and help ensure systems are secure and reliable. Support onboarding and technology projects, maintain IT documentation and asset records, coordinate with vendors, and identify opportunities to improve IT processes and the user experience.

Requirements

Requires post-secondary education in computer science or a related program, fluency in French and English, and one to two years of IT helpdesk or technical support experience. Candidates should have experience supporting Microsoft 365 and end-user technologies, strong troubleshooting and communication skills, and the ability to travel between offices in Ontario and Quebec using a personal vehicle.

Skills

Tier 1 and Tier 2 IT Support
Microsoft 365
Hardware and Software Troubleshooting
System Administration
User Account and Access Management
Network Troubleshooting
End-User Device Support
Business Application Support
IT Asset Management
IT Documentation
Automation
Cybersecurity and Compliance
Ticketing Systems
Problem Solving
French and English Communication
Vendor Coordination

Benefits

Profit Sharing
Employer-Paid Health and Dental Coverage
Health and Wellness Spending
RRSP Program
Learning and Career Development
Tuition Reimbursement
Paid Holiday Shutdown
Summer Fridays

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Helpdesk
Tier 1 Support
Tier 2 Support
Microsoft 365
End-User Devices
Desktops
Laptops
Mobile Devices
Printers
System Administration
Network Resources
User Accounts
Permissions Management
Security Settings
CRM
ERP
Ticketing Systems
Automation
Artificial Intelligence
Copilot
IT Asset Inventory
Software Licensing
Hardware Deployment
System Implementation
Vendor Coordination
Knowledge Base
Cybersecurity
Technical Support
HVAC

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