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Added 1 day ago
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IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
Added just now
Food Services Assistant (2026-1290)
Carewest Innovative Healthcare
Calgary, AB
Reporting to the Manager, Food Services this position is responsible for providing excellent customer service to clients, families, visitors and staff in accordance with established…
Added just now
OS
Manager, Payroll & Benefits
Ottawa Senators
Ottawa, ON · Kanata, Ontario
- Full-time
The Ottawa Senators are seeking an energetic, detail-oriented professional to join our Human Resources team as a Manager, Payroll & Benefits. This is an excellent opportunity to join an NHL…
Added just now
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Technical Business Analyst
Fonemed
Remote, Canada
- Full-time
- Remote
Reporting to the Manager of Software Development and Architecture, this role will work closely with development and clinical teams to define, and document foundational requirements of…
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(CAN) Health and Beauty Team Associate
Walmart
Bracebridge, ON
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
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*MUST HAVE VALID SECURITY LICENSE (CAN) Asset Protection Associate
Walmart
Vaughan, ON · Concord, ON
- Part-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
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Customer Service Manager
Walmart
Port Perry, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
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TB
Warehouse Technician
Tilray Brands, Inc.
Winnipeg, MB
- Full-time
¨ Request and follow up on missing documentation and information from internal team, freight forwarders and agencies
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Assistant Finance Manager – Brand Marketing
Lindt & Sprüngli USA
Toronto, ON · LCA - CAN - Corporate - Head Office - Toronto - ON
- Full-time
Reporting to the Senior FP&A Manager, the Assistant Finance Manager, Brand Marketing will provide financial leadership and strategic support to Lindt Canada’s Brand Marketing teams. This…
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Mapping Coordinator
Mappedin
Waterloo, ON
- Full-time
…of the Customer Implementation Team, you will report to the Manager of Mapping and you will work closely with Project Managers and the Director of Customer Implementation. Your primary…
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PB
Key Holder
Psycho Bunny Inc.
Toronto, ON · North York, ON
- Part-time
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through…
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L&
Assistant Finance Manager – Brand Marketing
Lindt & Sprüngli (Canada), Inc
Toronto, ON · LCA - CAN - Corporate - Head Office - Toronto - ON
- Full-time
Reporting to the Senior FP&A Manager, the Assistant Finance Manager, Brand Marketing will provide financial leadership and strategic support to Lindt Canada’s Brand Marketing teams. This…
Added just now
PC
Staff Housing Coordinator, Banff Office
Pursuit Collection
Banff, AB · CAN - Banff Office (Support Services)
- Full-time
Experience with property management software (e.g., Rent Manager) or willingness to learn
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Admin Assistant
BMO
Markham, ON · UPMA
- Full-time
Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.
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Grounds Maintenance
Public Service Delivery
Headingley, MB
Reporting to the Facility Manager, the grounds maintenance is responsible for the maintenance of the grounds including lawns, trees, roadways, parking lots and sidewalks at Headingley…
Added 3 mins ago
Case Manager Coordinator
Manitoba Justice
Winnipeg, MB
The department of Justice is seeking qualified applicants for the position of Case Manager Coordinator.
Added 15 mins ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Vernon, BC
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 15 mins ago
GC
Credit Analyst
GMS Canada
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 15 mins ago
BR
Inside Sales Account Manager
Buchanan Rubber
Montreal, QC
- Full-time
The Inside Sales Account Manager plays a key role in driving revenue growth within an assigned portfolio of customer accounts. Through proactive account management, outbound business…
Added 15 mins ago
KC
Administrative and Communications Coordinator Intern
Kiwanis Club of Toronto
Toronto, ON
- Internship
Work with the Executive Manager and those supporting the organization’s technology improvements to help finalize and implement the CRM process. The project could include organizing contact…
Added 15 mins ago
GC
Credit Analyst
GMS Canada
Victoria, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 15 mins ago
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Data Analyst - Pension Data Management
OPTrust
Toronto, ON
- Contract
The successful candidate will be responsible for ensuring the accuracy of members’ information in the pension administration database by providing data management and correction services.…
Added 15 mins ago
AC
Manager, Omnichannel Media Planning
AIP Connect
Mississauga, ON
- $90,000 to $95,000 CAD / year
- Full-time
This is an individual-contributor Manager role with significant client, partner and campaign leadership responsibilities. The role may provide functional direction and coaching to execution…
Added 15 mins ago
GC
Credit Analyst
GMS Canada
Calgary, AB
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 15 mins ago
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Receiving and Inventory Clerk
Canam
Calgary, AB
- Full-time
Space management: Communicate proactively with warehouse staff to organize and clear racking or floor space prior to incoming deliveries.
Added 15 mins ago
OS
Manager, Payroll & Benefits
Ottawa Senators Hockey Club
Ottawa, ON
- Full-time
The Ottawa Senators are seeking an energetic, detail-oriented professional to join our Human Resources team as a Manager, Payroll & Benefits. This is an excellent opportunity to join an NHL…

O'Dell HVAC Group

IT Specialist

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Our culture is shaped by our values:  Operationally Nimble, Driven to Win, Everyone Cares, Let's Be Curious, and Leverage Collaboration. These values guide how we work together, solve problems, support our customers, and grow as a team.

About The Role

We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology implementation to ensure secure, efficient, and reliable business systems. The IT Specialist will collaborate closely with cross-functional teams to support hardware, software, business applications, and IT projects while identifying opportunities to improve processes, enhance the user experience, and maintain technology that supports the organization's operational goals.

Salary Range: $55,000-$65,000 annually, plus a comprehensive benefits and total rewards package.

What You'll Be Doing

Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
Administer user accounts, permissions, and security settings across business applications and network resources.
Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
Ensure IT systems, equipment, and processes comply with company security standards and best practices.
Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
Travel to other company office locations across Canada, primarily Quebec, as required to provide on-site IT support and assist with technology-related initiatives.
Other responsibilities as assigned

What You Bring

Post-secondary education in computer science or related program.
Fluency in both French and English is required, as this role will support all regions in Canada.
A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
Experience supporting Microsoft 365 and end-user technologies.
Familiarity with business systems (e.g., CRM/ERP platforms) considered an asset.
Hands-on experience with automation tools and/or AI solutions (e.g.,Copilot, or similar platforms is not a requirement but nice to have).
Ability to communicate and collaborate effectively with both technical and non-technical users.
Experience working with ticketing systems or prioritizing services relating to system and network administration
Excellent problem solving/troubleshooting skills, and the ability to pivot and adapt quickly
Strong attention to detail
Ability to travel between O'Dell offices in Ontario and Quebec - access to a personal vehicle and ability to travel is required for this position.

Why Work for O'Dell HVAC Group?

At O'Dell HVAC Group, we believe great work starts with a great employee experience. We’re committed to creating an environment where our people can grow, contribute, and enjoy being part of the team.

Competitive Compensation & Profit Sharing – Your contributions matter, and we believe in sharing in our success.
Comprehensive Benefits – Employer-paid health and dental coverage to support you and your family.
Health & Wellness Spending – Additional flexibility to support your individual health and wellness needs.
RRSP Program – A plan that grows with you! We’re here to help you plan and invest in your financial future through increasing employer contributions and long-service rewards.
Learning & Career Development – Opportunities to build your skills, expand your knowledge, and grow your career, supported by our tuition reimbursement program.
Paid Holiday Shutdown – Extra time to recharge and enjoy the holiday season.
Summer Fridays! – Start your summer weekends a little earlier.
A Collaborative, People-First Culture – Work alongside people who share knowledge, solve problems together, and genuinely care about the success of their teammates.

Use of AI in Our Recruitment Process

We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources. 

This job posting is for an existing vacancy.

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More about this job

Responsibilities

Provide Tier 1 and Tier 2 technical support across company locations, maintain devices, accounts, business applications, and IT infrastructure, and help ensure systems are secure and reliable. Support onboarding and technology projects, maintain IT documentation and asset records, coordinate with vendors, and identify opportunities to improve IT processes and the user experience.

Requirements

Requires post-secondary education in computer science or a related program, fluency in French and English, and one to two years of IT helpdesk or technical support experience. Candidates should have experience supporting Microsoft 365 and end-user technologies, strong troubleshooting and communication skills, and the ability to travel between offices in Ontario and Quebec using a personal vehicle.

Skills

Tier 1 and Tier 2 IT Support
Microsoft 365
Hardware and Software Troubleshooting
System Administration
User Account and Access Management
Network Troubleshooting
End-User Device Support
Business Application Support
IT Asset Management
IT Documentation
Automation
Cybersecurity and Compliance
Ticketing Systems
Problem Solving
French and English Communication
Vendor Coordination

Benefits

Profit Sharing
Employer-Paid Health and Dental Coverage
Health and Wellness Spending
RRSP Program
Learning and Career Development
Tuition Reimbursement
Paid Holiday Shutdown
Summer Fridays

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Helpdesk
Tier 1 Support
Tier 2 Support
Microsoft 365
End-User Devices
Desktops
Laptops
Mobile Devices
Printers
System Administration
Network Resources
User Accounts
Permissions Management
Security Settings
CRM
ERP
Ticketing Systems
Automation
Artificial Intelligence
Copilot
IT Asset Inventory
Software Licensing
Hardware Deployment
System Implementation
Vendor Coordination
Knowledge Base
Cybersecurity
Technical Support
HVAC

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