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Added 24 mins ago
RO
Treasury Operations Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $75,000 CAD / year
- Full-time
Prepare payment recommendations for weekly EFT and Wire payment runs and load payment groups into bank system for approval
Added 24 mins ago
RO
Accounts Payable Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Exposure to AP automation, process improvements, or system implementations is an asset
Added 24 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 25 mins ago
Emergency Planning & Security Specialist - 18 month term
Edmonton Regional Airport Authority
Nisku, AB
Added 25 mins ago
OH
IT Specialist
O’Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 25 mins ago
Simulation Specialist
Mohawk College
Hamilton, ON
Incumbent uses CAE management system and other technology to record simulations, saves digital recordings for faculty use and student review, as required.
Added 25 mins ago
Sessional Lecturer - INFR 3350U - Games User Research - Winter 2027
ontariotechu
Oshawa, ON
knowledge and experience with the Learning Management System, Canvas
Added 55 mins ago
BS
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Bartech Staffing
Windsor, ON
- $44 to $45.52 CAD / hour
- Contract
…Vertage, a connected group providing a global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Requirements Modeling Engineer…
Added 55 mins ago
B
Senior Training Specialist
BuzzClan
ON · Ontario, Canada
- Contract
Position Title : RQ11856 - Senior Training Specialist
Added 55 mins ago
CO
Recruitment Specialist
CCI Ottawa
Ottawa, ON
- Full-time
The Recruitment Specialist will be responsible for coordinating all aspects of the recruitment cycle, from job postings to onboarding, ensuring a positive candidate experience and…
Added 55 mins ago
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Jr. IT Specialist
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- $20 to $24 CAD / hour
- Part-time
The Junior IT Support Specialist provides first-level technical assistance and reliable day-to-day technology support across multiple work locations. The role maintains office systems,…
Added 55 mins ago
RT
Systems Administrator/Operations Support Specialist
Russell Tobin
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Job Title: Systems Administrator/Operations Support Specialist - Junior
Added 55 mins ago
TO
Customer Service Specialist - London, Ontario
Transdev Ontario Manitoba
London, ON
- Part-time
Complete FT Customer Service Specialist Shifts
Added 55 mins ago
Distribution Digital Support Specialist (Bilingual 12 month contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
…and learn and understand our Canada Life tailored Salesforce…
Added 55 mins ago
Specialist Solutions (SailPoint IdentityIQ & IAM)
Independent Electricity System Operator
Canada
…subjects, including a strong theoretical knowledge pertinent to the specialist areas of the technical or business operations of the electricity market and administration processes related…
Added 55 mins ago
NP
Customer Service Representative
NFI Parts
Winnipeg, MB
- Full-time
…from customers. All other CSRs will collaborate with Contracts Specialist who will execute customer…
Added 1 hour ago
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Distribution Digital Support Specialist (Bilingual 12 month contract)
Canada Life
Toronto, ON
- Full-time
…and learn and understand our Canada Life tailored Salesforce…
Added 1 hour ago
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Member Service Specialist (On Site)
Prospera Credit Union
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- Full-time
As a Member Service Specialist, you will uncover and support sales while delivering exceptional customer service and is responsible for proactively developing positive relationships and…
Added 1 hour ago
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Senior Specialist, Agentic AI Engineering
McKesson
Mississauga, ON
- Full-time
The Senior Specialist, Agentic AI Engineering designs, builds, deploys, and supports enterprise-scale AI agents and intelligent automation solutions that solve complex business challenges.…
Added 1 hour ago
TS
Maintenance Specialist
The Salvation Army Canada and Bermuda Territory
Newmarket, ON · York Housing & Supportive Services - Belinda's Place
- Full-time
Reporting to the Second Stage & Home Now Property Manager, the Maintenance Specialist supports York Housing & Support Services (YHSS) community housing programs by collaboratively…
Added 1 hour ago
Payroll Tax Specialist - Canada
Vensure Employer Solutions
Westmount, QC
The payroll Tax Specialist is responsible for various federal and provincial tax compliance and related tax research associated with the PEO, HCM, HR or payroll outsourcing industry.
Added 1 hour ago
CL
Distribution Digital Support Specialist (Bilingual 12 month contract)
Canada Life
London, ON
- Full-time
…and learn and understand our Canada Life tailored Salesforce…
Added 1 hour ago
AE
Specialist, Talent Acquisition (temp. 15 months)
Agnico Eagle Mines Limited
Mirabel, QC
- Full-time
Lead interviews by using the targeted selection method interviewing system;
Added 1 hour ago
CI
Shipping and Receiving Clerk
CpK Interior Products Inc.
Windsor, ON
- $40,000 to $60,000 CAD / year
- Full-time
Maintain back-up system on PC and ensure part numbers are current.
Added 1 hour ago
MT
Track/OCS Lead
Mosaic Transit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Track/OCS Lead is the technical authority for track, special trackwork, overhead contact system (OCS), grounding/bonding, and associated wayside infrastructure. The role combines…

O'Dell HVAC Group

IT Specialist

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Our culture is shaped by our values:  Operationally Nimble, Driven to Win, Everyone Cares, Let's Be Curious, and Leverage Collaboration. These values guide how we work together, solve problems, support our customers, and grow as a team.

About The Role

We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology implementation to ensure secure, efficient, and reliable business systems. The IT Specialist will collaborate closely with cross-functional teams to support hardware, software, business applications, and IT projects while identifying opportunities to improve processes, enhance the user experience, and maintain technology that supports the organization's operational goals.

Salary Range: $55,000-$65,000 annually, plus a comprehensive benefits and total rewards package.

What You'll Be Doing

Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
Administer user accounts, permissions, and security settings across business applications and network resources.
Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
Ensure IT systems, equipment, and processes comply with company security standards and best practices.
Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
Travel to other company office locations across Canada, primarily Quebec, as required to provide on-site IT support and assist with technology-related initiatives.
Other responsibilities as assigned

What You Bring

Post-secondary education in computer science or related program.
Fluency in both French and English is required, as this role will support all regions in Canada.
A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
Experience supporting Microsoft 365 and end-user technologies.
Familiarity with business systems (e.g., CRM/ERP platforms) considered an asset.
Hands-on experience with automation tools and/or AI solutions (e.g.,Copilot, or similar platforms is not a requirement but nice to have).
Ability to communicate and collaborate effectively with both technical and non-technical users.
Experience working with ticketing systems or prioritizing services relating to system and network administration
Excellent problem solving/troubleshooting skills, and the ability to pivot and adapt quickly
Strong attention to detail
Ability to travel between O'Dell offices in Ontario and Quebec - access to a personal vehicle and ability to travel is required for this position.

Why Work for O'Dell HVAC Group?

At O'Dell HVAC Group, we believe great work starts with a great employee experience. We’re committed to creating an environment where our people can grow, contribute, and enjoy being part of the team.

Competitive Compensation & Profit Sharing – Your contributions matter, and we believe in sharing in our success.
Comprehensive Benefits – Employer-paid health and dental coverage to support you and your family.
Health & Wellness Spending – Additional flexibility to support your individual health and wellness needs.
RRSP Program – A plan that grows with you! We’re here to help you plan and invest in your financial future through increasing employer contributions and long-service rewards.
Learning & Career Development – Opportunities to build your skills, expand your knowledge, and grow your career, supported by our tuition reimbursement program.
Paid Holiday Shutdown – Extra time to recharge and enjoy the holiday season.
Summer Fridays! – Start your summer weekends a little earlier.
A Collaborative, People-First Culture – Work alongside people who share knowledge, solve problems together, and genuinely care about the success of their teammates.

Use of AI in Our Recruitment Process

We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources. 

This job posting is for an existing vacancy.

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More about this job

Responsibilities

Provide Tier 1 and Tier 2 technical support across company locations, maintain devices, accounts, business applications, and IT infrastructure, and help ensure systems are secure and reliable. Support onboarding and technology projects, maintain IT documentation and asset records, coordinate with vendors, and identify opportunities to improve IT processes and the user experience.

Requirements

Requires post-secondary education in computer science or a related program, fluency in French and English, and one to two years of IT helpdesk or technical support experience. Candidates should have experience supporting Microsoft 365 and end-user technologies, strong troubleshooting and communication skills, and the ability to travel between offices in Ontario and Quebec using a personal vehicle.

Skills

Tier 1 and Tier 2 IT Support
Microsoft 365
Hardware and Software Troubleshooting
System Administration
User Account and Access Management
Network Troubleshooting
End-User Device Support
Business Application Support
IT Asset Management
IT Documentation
Automation
Cybersecurity and Compliance
Ticketing Systems
Problem Solving
French and English Communication
Vendor Coordination

Benefits

Profit Sharing
Employer-Paid Health and Dental Coverage
Health and Wellness Spending
RRSP Program
Learning and Career Development
Tuition Reimbursement
Paid Holiday Shutdown
Summer Fridays

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Helpdesk
Tier 1 Support
Tier 2 Support
Microsoft 365
End-User Devices
Desktops
Laptops
Mobile Devices
Printers
System Administration
Network Resources
User Accounts
Permissions Management
Security Settings
CRM
ERP
Ticketing Systems
Automation
Artificial Intelligence
Copilot
IT Asset Inventory
Software Licensing
Hardware Deployment
System Implementation
Vendor Coordination
Knowledge Base
Cybersecurity
Technical Support
HVAC

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