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O’Dell HVAC Group

HVAC Service Technician (no on-call)

Ottawa, ON, K2E 8B5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:

Competitive Hourly Wage – We recognize and reward contributions to our success.

Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.

Company Vehicle - Enjoy the convenience of a company vehicle for all work-related travel.

Professional Development – We support continuous learning and career growth for all roles.

Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.

Summer Fridays! – Wrap up early on summer afternoons!

We are seeking an HVAC Service Technician to join our Service team. Reporting to the HVAC Service Manager, you will be working with our contractors during installs, start-ups, and helping services run smoothly from day one. You’ll provide expert support in the field and over the phone, troubleshoot technical issues, and get hands-on with industry-leading products.

This role is not an on-call position - regular working hours are on-site between 8:00am and 5:00pm, Monday to Friday.

What You'll Be Doing

Attend customer sites to provide hands-on support during installs, commissioning, troubleshooting, and additional responsibilities as required

Startup and commission new systems alongside contractors, ensuring everything runs smoothly and safely

Offer virtual or phone support to installers and technicians for assistance with wiring, piping, programming, and general troubleshooting as the expert voice on our product lineup.

Collaborate with our Sales team to assist with product layout and integration across a wide range of products
Connect with our manufacturers to obtain technical information and support materials
Assist with processing warranty claims by working closely with contractors and our internal team to keep the process moving in a timely manner

Travel to manufacturer facilities for in-depth product training as required

Other responsibilities as assigned

What You Are

Licensed 313A Refrigeration Mechanic and G1 Gas Technician

Member in good standing with the Ontario College of Trades

Hold a valid G-class driver’s license in good standing and clean driver's abstract

Willing and able to travel within our service territories (territory dependent on location of hire)

Three to five (3-5) years of experience with commercial and industrial HVAC service

A solid understanding of computers and Microsoft Office, including openness to learning – computers and electronics are a large part of how we support modern HVAC systems

Strong communication skills, both verbally and written

Detail-oriented and reliable, following through on deadlines and commitments to customers

Dependable, punctual, and ready to lend a hand to team members

Meet the physical requirements of the role, which include:

Lifting up to 50lbs

Climbing stairs and ladders, and working at heights

Bending, pushing, pulling, and kneeling

Sitting for long periods of time while driving

Working in extreme temperatures (heat and cold)

Use of AI in Our Recruitment Process

We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.

This job posting is for an existing vacancy.

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More about this job

Responsibilities

The technician will provide hands-on support for HVAC system installs, startups, and commissioning at customer sites. They will also offer technical troubleshooting assistance to installers and contractors via phone or virtual channels.

Requirements

Candidates must hold a 313A Refrigeration Mechanic license and a G1 Gas Technician license. A minimum of three to five years of commercial and industrial HVAC experience is required along with a valid G-class driver's license.

Skills

HVAC service
Refrigeration mechanics
Gas technician
Troubleshooting
System commissioning
Wiring
Piping
Programming
Technical support
Microsoft office
Communication skills
Detail-oriented
Reliability
Customer service

Benefits

Competitive hourly wage
Comprehensive benefits
Health spending account
RRSP plan
Company vehicle
Professional development
Company-wide holiday shutdown
Summer fridays

Visa sponsorship

Not detected in the job text

Keywords

HVAC
313A Refrigeration Mechanic
G1 Gas Technician
Commercial HVAC
Industrial HVAC
Commissioning
Troubleshooting
Wiring
Piping
Programming
Microsoft Office
Warranty claims
Customer support
Field service
Installations
Ontario College of Trades

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