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Added 13 mins ago
GO
Customer Service Representative
Government of New Brunswick
Sussex, NB
- Full-time
Service New Brunswick is seeking an individual to join the Sussex team as a Customer Service Representative.
Added 58 mins ago
AL
Technical Support Analyst
Acturis Limited
Victoria, BC
- Full-time
Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in…
Added 58 mins ago
AL
Technical Business Analyst Co-op at Acturis Canada - Winter 2027
Acturis Limited
Victoria, BC
- Internship
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Added 1 hour ago
TC
Machine Sales Representative (MSR)
Toromont Cat
Windsor, ON
- Full-time
Toromont Cat is looking for a Machine Sales Representative to join our team in Windsor! Our Machine Sales Representative (MSR) will be responsible for the sales of heavy equipment by…
Added 1 hour ago
SC
Food Service Worker (PT Permanent) - 6290A
Starling Community Services
Waterloo, ON
- Part-time
One part-time permanent Food Service Worker, LVP position available, starting on November 22, 2026, working 15 hours per week.
Added 1 hour ago
SC
Employment Specialist - 6279G
Starling Community Services
Kitchener, ON
- Full-time
Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly…
Added 1 hour ago
NC
Inside Sales Representative
Noble Corporation
Brantford, ON
- Full-time
The role of the Inside Sales Representative will be responsible for maintaining and growing Noble’s customer base by utilizing professional service and selling skills to identify customer…
Added 1 hour ago
AL
Experienced Technical Business Analyst - Data Support
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Victoria, BC
- Full-time
Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in…
Added 2 hours ago
Customer Service Representative
Government of New Brunswick
Perth-Andover, NB
Service New Brunswick is seeking an individual to join the Perth Andover team as a Customer Service Representative.
Added 2 hours ago
DB
Inside Sales Representative
Doman Building Materials Group Ltd
Saskatoon, SK
- Full-time
As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating the first impressions for excellent customer service. The…
Added 2 hours ago
Counter Sales Representative, Plumbing and Heating Products, Oakville
Independent Mechanical Supply Inc.
Oakville, ON
…We are seeking a dedicated and knowledgeable Counter Sales Representative. This role requires the flexibility to serve our diverse customer base across all product lines but a background in…
Added 2 hours ago
AR
Technical Service Specialist (Paint)
Accu-staff Resource Systems Enterprises LTD
NS · Nova Scotia, Canada
- Full-time
We have an exciting opportunity for a Technical Service Representative with paint and coating experience for Atlantic Canada.
Added 2 hours ago
DB
Inside Sales Representative
Doman Building Materials Group
Saskatoon, SK
- Full-time
As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating the first impressions for excellent customer service. The…
Added 3 hours ago
Senior Business Analyst
Halton Region
Oakville, ON
Lead and translate business and technical requirements into clear vendor evaluation criteria as part of the procurement process (Request for Information, Request for Proposals, Request for…
Added 3 hours ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 3 hours ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 3 hours ago
GI
Outside Sales Representative
Guillevin International
London, ON · Brogan - London
- Full-time
Technical knowledge of safety products, equipment, and services is an asset.
Added 3 hours ago
A
Privacy Operations Specialist
Aviso
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 3 hours ago
UI
Sales Development Specialist
UAP Inc.
Fredericton, NB
- Full-time
At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to…
Added 3 hours ago
UI
Sales Development Specialist
UAP Inc.
Fredericton, NB
- Full-time
At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to…
Added 4 hours ago
EG
Concrete Lab/Field Technician
Egis Group
Vaughan, ON
- $19 to $25 CAD / hour
- Full-time
Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis. We are now over 21,000 engineers, architects, scientists and planners across the…
Added 4 hours ago
WT
Inside Sales Representative
Woodgrove Technologies Inc.
Toronto, ON · North York, ON
- Full-time
…We are looking for like-minded individuals that want to be part of a transformational…
Added 10 hours ago
BW
Respiratory Therapy Educator, NICU Leadership - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…providing information based on theory/practice, assessing clinical/technical skills. The RT Educator, NICU/PICU is a knowledge translator and change agent who is accountable for promoting…
Added 11 hours ago
SE
Technical Sales Representative - Contractor
Schneider Electric
Moncton, NB
- Full-time
As a Technical Sales Representative, you will manage a portfolio of contractors across the Atlantic territory. Through regular field interactions, you will develop trusted relationships,…
Added 13 hours ago
A
Spare Parts Specialist
ABB
Mississauga, ON
- Full-time
The Spare Parts Specialist supports service sales on spare parts enquiries and coordinates the entire customer supply process, implementation, and execution, to achieve high-level service…

O’Dell HVAC Group

Inside Sales Representative

Ottawa, ON, K2E 8B5, Canada

Compensation: $65,000-$75,000 annually · Full-time

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Job details

Pay: Compensation: $65,000-$75,000 annually
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:

Competitive Salary & Profit Sharing – We recognize and reward contributions to our success.

Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.

Professional Development – We support continuous learning and career growth for all roles.

Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.

Summer Fridays! – Wrap up early on summer afternoons!

Compensation: $65,000-$75,000 annually

We are seeking an Inside Sales Representative to join our Sales team in our Ottawa - Nepean Office. Reporting to the Regional Sales Manager, you will support the sales process by responding to customer inquiries, preparing quotations, coordinating project opportunities, and working closely with customers, vendors, engineers, and internal teams. You will play a key role in ensuring opportunities progress efficiently from initial inquiry through order fulfillment while delivering exceptional customer service.

What You'll Be Doing

Respond to customer inquiries and provide product, pricing, and lead-time information.
Prepare accurate and competitive quotations, including support for special pricing requests and bid-spec tenders.
Follow up on quotations and sales opportunities to support conversion and customer responsiveness.
Coordinate opportunities from initial inquiry through to successful order entry, ensuring a smooth handoff to Project Coordinators and Project Managers.
Liaise with customers, vendors, engineers, and internal teams to confirm project requirements and support project success.
Review project specifications and drawings to assist with product selection and pricing.
Track opportunities, timelines, and customer requirements, proactively identifying and escalating risks as needed.
Maintain accurate and up-to-date information within ERP and CRM systems.
Support the preparation of technical submittals, documentation, and drawing packages.
Communicate proactively with customers regarding order status, lead times, and product details.
Manage multiple priorities and respond effectively to urgent requests in a fast-paced environment.
Contribute to continuous improvement initiatives and support overall team efficiency.
Other responsibilities as assigned.

What You Bring

Post-secondary education in Business, Engineering Technology, or a related field, or an equivalent combination of education and experience.
Minimum of two (2) years of experience in inside sales, sales support, project coordination, or a related role.
Experience within the HVAC, construction, mechanical, or building services industry is considered an asset.
Strong proficiency in Microsoft Office (Word, Excel, Outlook, Teams), with experience using ERP and CRM systems; NetSuite experience is an asset.
Ability to read and interpret technical drawings and specifications is an asset.
Experience working with contractors, vendors, engineers, and customers.
Experience preparing quotations, estimates, or supporting complex sales processes.
Ability to communicate in both English and French is considered an asset.
Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously.
High attention to detail and accuracy.
Strong written and verbal communication skills.
Customer-focused mindset with a commitment to delivering exceptional service.

Use of AI in Our Recruitment Process

At O'Dell HVAC Group, we may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.

This job posting is for an existing vacancy.

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More about this job

Responsibilities

The Inside Sales Representative will support the sales process by responding to customer inquiries, preparing quotations, and coordinating project opportunities from inquiry to order fulfillment. They will also liaise with internal teams, engineers, and vendors to ensure project requirements are met and documentation is accurate.

Requirements

Candidates must have post-secondary education in Business, Engineering Technology, or a related field, along with at least two years of experience in sales support or project coordination. Proficiency in Microsoft Office and the ability to interpret technical drawings and specifications are required.

Skills

Inside Sales
Sales Support
Project Coordination
Quotation Preparation
Customer Service
Technical Drawing Interpretation
ERP Systems
CRM Systems
NetSuite
Microsoft Office
Time Management
Communication
Attention To Detail
Bid-spec Tenders
Technical Submittals

Benefits

Competitive Salary
Profit Sharing
Comprehensive Benefits
Health Spending Account
RRSP Plan
Professional Development
Company-Wide Holiday Shutdown
Summer Fridays

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Inside Sales
Sales Support
Project Coordination
Construction
Mechanical
Building Services
Quotations
Estimates
ERP
CRM
NetSuite
Technical Drawings
Specifications
Bid-spec Tenders
Submittals
Customer Service
Lead-time Management
Order Entry
Engineering Technology
Business
Microsoft Office
Teams
Outlook
Excel
Word
Contractors
Engineers
Vendors
Profit Sharing

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