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Added 27 mins ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Mississauga, ON
- Full-time
…build alignment across Product Management, Development, Cloud Operations, UX, Marketing, Sales, Services, Support, and executive stakeholders to ensure that every aspect of solutions is…
Added 27 mins ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Richmond Hill, ON
- Full-time
…build alignment across Product Management, Development, Cloud Operations, UX, Marketing, Sales, Services, Support, and executive stakeholders to ensure that every aspect of solutions is…
Added 27 mins ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Waterloo, ON
- Full-time
…build alignment across Product Management, Development, Cloud Operations, UX, Marketing, Sales, Services, Support, and executive stakeholders to ensure that every aspect of solutions is…
Added 46 mins ago
YE
Safety Advisor
Yukon Energy Corporation
Whitehorse, YT
- $53.5 to $63.9 CAD / hour
…strengthen safety culture across Yukon's electrical utility operations? Yukon Energy is seeking a Health & Safety professional to join our team in Whitehorse, Yukon, providing guidance and…
Added 46 mins ago
FM
Miner 4 - Underground Truck Operator
Foran Mining Corporation
SK
- $48.58 to $56.12 CAD / hour
- Full-time
…materials and supporting the overall productivity of our mining…
Added 46 mins ago
S
Seasonal Associate
sephora.com
Regina, SK
- $17 to $20 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 58 mins ago
BC
IT专员
BYD Canada
Toronto, ON
- Full-time
The IT Specialist is responsible for day-to-day end-user IT support and local technology operations for BYD Canada. The role is primarily hands-on, providing desktop support, device…
Added 1 hour ago
AU
Human Resources Representative
Allied Universal
Calgary, AB
- $67,000 to $71,500 CAD / year
- Full-time
Allied Universal Canada is seeking a Human Resources Representative in Alberta, Calgary, to support our HR operations and provide guidance to employees and management on a variety of human…
Added 1 hour ago
AU
Security Recruiter - Temporary Contract
Allied Universal
AB · Edmonton, AB
- $57,000 CAD / year
- Full-time
…recruitment, meet hiring deadlines, and collaborate closely with operations and site management…
Added 1 hour ago
ED
Dental Laboratory Technician
Elements Dental Victoria
Victoria, BC
- Full-time
Day-to-day, you'll work across the full scope of lab operations - from Crown and Bridge fabrication using a mostly digital workflow, to dental office visits for support and account…
Added 1 hour ago
T
Bilingual (French) Application Support Specialist (Tier 2 Help Desk Support)
TEKsystems
Toronto, ON
- $30 to $40 CAD / hour
- Contract
…clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui…
Added 1 hour ago
S
Paid Services Beauty Advisor - Part Time
sephora.com
Toronto, ON
- $19.7 to $23.2 CAD / hour
Added 1 hour ago
S
Beauty Advisor - Part Time
sephora.com
Saskatoon, SK
- $17 to $20 CAD / hour
Be available during peak retail operations (nights, weekends and holidays)
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
F
Office Administrator [PM Shift]
Factor_
Calgary, AB
- Full-time
…office and help to improve company procedures and day-to-day…
Added 1 hour ago
TS
Part-Time Fuel Truck Driver
The Seaboard Transport Group
Barrie, ON
- Part-time
…opportunity to work close to home or relocate. We currently have operations in all major cities across Canada and into the…
Added 1 hour ago
AT
Recruitment Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
Team Spirit: Collaborate with recruiters, operations, compliance, and leadership to make things happen.
Added 1 hour ago
Fuel Truck Driver - Part Time
The Seaboard Transport Group
Barrie, ON
…opportunity to work close to home or relocate. We currently have operations in all major cities across Canada and into the…
Added 1 hour ago
VI
Forklift Operator/Labourer
Vitacore Industries Inc.
Dorchester, ON
- $24 to $26 CAD / hour
- Full-time
Support high-volume battery sorting operations by continuously supplying production lines with incoming material.
Added 1 hour ago
CA
Head of Planning and Management Control
Crédit Agricole CIB
Montreal, QC
- Full-time
Crédit Agricole CIB (CA-CIB) Canada is the home of Crédit Agricole CIB Canada Branch and Crédit Agricole Services & Operations.
Added 1 hour ago
KW
Human Resources Generalist (Langley)
Kinetic Wireless - Rogers Authorized Dealer
Langley (District), BC · Langley, BC
- Full-time
2-5 years of experience in HR operations, recruitment, employee relations and general HR administration.
Added 1 hour ago
1
Registered Dental Hygienist - Grasslands Dental
123Dentist
Regina, SK
- Full-time
We provide the non-clinical backbone for dental teams across the country, offering HR, marketing, finance, operations, and procurement support so local clinics can focus on what matters…
Added 1 hour ago
GC
REQ26-146- Coordinator-Talent Management and Organizational DevelopmentNew
Glencore Canada
Quebec, QC
- Full-time
…and market operator of more than 90 commodities. The Group's operations encompass some 150 mining and metallurgical sites, oil installations and agricultural holdings. The company employs…
Added 1 hour ago
SM
Project Manager III Clinical Projects and Operations
St. Michael's Hospital
Toronto, ON
- Temporary
The Project Manager III - Clinical Projects and Operations is responsible for planning and delivering initiatives in the clinical programs across Unity Health’s three sites. Working in…
Added 2 hours ago
BH
Assistant Comptroller
BC Housing
Burnaby, BC
- Full-time
Considerable accounting experience in large and computerized accounting operations in the public or non-profit sector, including experience in the preparation of financial statements and…

O’Dell HVAC Group

IT Specialist

Waterloo, ON, N2V 1A2, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:

Competitive Salary & Profit Sharing – We recognize and reward contributions to our success.

Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.

Professional Development – We support continuous learning and career growth for all roles.

Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.

Summer Fridays! – Wrap up early on summer afternoons!

We are seeking an IT Specialist to join our team. Reporting to the Senior Vice President, Operations and Performance, you will play a key role in supporting and maintaining the organization's technology infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology implementation to ensure secure, efficient, and reliable business systems. The IT Specialist will collaborate closely with cross-functional teams to support hardware, software, business applications, and IT projects while identifying opportunities to improve processes, enhance the user experience, and maintain technology that supports the organization's operational goals.

What You'll Be Doing

Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
Administer user accounts, permissions, and security settings across business applications and network resources.
Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
Ensure IT systems, equipment, and processes comply with company security standards and best practices.
Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
Travel to other company office locations across Canada as required to provide on-site IT support and assist with technology-related initiatives.

Other responsibilities as assigned

What You Bring

Post-secondary education in computer science or related program.
A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
Bilingualism in French and English is considered an asset, as this role will support teams across all regions of Canada.
Experience supporting Microsoft 365 and end-user technologies.
Familiarity with business systems (e.g., CRM/ERP platforms) considered an asset.
Hands-on experience with automation tools and/or AI solutions (e.g.,Copilot, or similar platforms is not a requirement but nice to have).
Ability to communicate and collaborate effectively with both technical and non-technical users.
Experience working with ticketing systems or prioritizing services relating to system and network administration
Excellent problem solving/troubleshooting skills, and the ability to pivot and adapt quickly
Strong attention to detail

At O'Dell HVAC Group, we may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.

This job posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Specialist will provide Tier 1 and Tier 2 technical support while maintaining the organization's hardware, software, and network infrastructure. They will also manage user accounts, assist with technology projects, and document IT processes to ensure efficient business operations.

Requirements

Candidates must have post-secondary education in computer science or a related field and at least one to two years of experience in an IT helpdesk or support role. Proficiency with Microsoft 365 and strong troubleshooting skills are required for this position.

Skills

IT support
Microsoft 365
System administration
Troubleshooting
Hardware maintenance
Software installation
User account management
Network monitoring
Technical documentation
Ticketing systems
Communication
Problem solving
Automation tools
CRM platforms
ERP platforms

Benefits

Competitive salary
Profit sharing
Comprehensive benefits
Health spending account
RRSP plan
Professional development
Company-wide holiday shutdown
Summer fridays

Visa sponsorship

Not detected in the job text

Keywords

IT Specialist
HVAC
Microsoft 365
Helpdesk
Technical support
System administration
Hardware
Software
Network
CRM
ERP
Automation
AI
Copilot
Ticketing system
Infrastructure
Asset management
Licensing
Documentation
Onboarding
Offboarding
Security
Troubleshooting
Bilingualism

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