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Added 14 mins ago
W
Procurement Specialist - Project Bid & Start Up X 12 Month Contract
Webuild
Mississauga, ON
- Full-time
We are hiring a Procurement Specialist - Project Bid & Start Up to step into an existing role on our Procurement Team. This position reports to the Procurement Manager.
Added 14 mins ago
SC
Customs Compliance Consultant
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
A minimum of five years of experience in customs compliance, customs consulting or customs specialist roles is required.
Added 14 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 14 mins ago
IC
Scaled Production Artist & AI Specialist
INNOCEAN Canada
Toronto, ON
- Full-time
…continually exploring new tools and technologies to improve the…
Added 14 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 14 mins ago
BS
CLBC Organizational Design Consultant
Bridge Strategies (former KasaHR)
Vancouver, BC
- Full-time
Evaluates alternative ways to organize work by function, service, client need, geography or process, including choices involving centralization, organizational layers, spans of control and…
Added 14 mins ago
Member Advice Specialist - Langley Branch
Coast Capital Savings
Langley (District), BC · Langley, Brit
Added 14 mins ago
Operations Specialist 1
Sonepar
Vaughan, ON
…(Windsor, Chatham, London, and Sarnia), the Regional Operations Specialist supports branch operations by driving process improvement, ensuring operational consistency, and assisting…
Added 14 mins ago
NO
Sales Associate (Full-Time) - Square One
Nestle Operational Services Worldwide SA
Mississauga, ON
- Full-time
We are looking for a Full Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand…
Added 14 mins ago
Project Associate (Permanent)
Babcock
Victoria, BC
Underpinned by a deep understanding of technology integration, asset management, and specialist training, Babcock International works with customers around the world to improve the…
Added 14 mins ago
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Finance Manager
TD
Toronto, ON
- Full-time
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist
Added 14 mins ago
OR
Workforce Planning & Labor Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Workforce Planning & Labor Specialist. Reporting to Labor Planning Manager, our ideal candidate is responsible for workforce planning, labor forecasting, and scheduling…
Added 29 mins ago
JC
Property Manager
JYSK Canada
Coquitlam, BC
- $80,000 to $90,000 CAD / year
- Full-time
Obtain repair quotes, review vendor contracts, and schedule third-party trades to maintain property presentation standards working with our internal Facilities Specialist.
Added 29 mins ago
CC
Billing Specialist
Cars Commerce
Montreal, QC
- Full-time
We are currently seeking a Billing Specialist to carry out various tasks related to the company’s order-to-cash processes.
Added 29 mins ago
MW
Bilingual (French) Customer Experience Specialist (Hybrid)
Manion, Wilkins & Associates Ltd.
Vaughan, ON · ON · Toronto, ON
- Full-time
As a Bilingual (French) Customer Experience Specialist, you will serve as the first point of contact for Plan Members and their healthcare providers, primarily via phone, email, and live…
Added 29 mins ago
SC
Member Experience Advisor - St Paul
Servus Credit Union
St. Paul, AB
- Part-time
…solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth…
Added 29 mins ago
D
Sales Enablement Specialist (Proposal Design)
Dexterra
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
As our new Sales Enablement Specialist, you’ll have the opportunity to take real ownership of the design and production side of sales enablement, while partnering with teams across the…
Added 29 mins ago
P
Senior Manager, FP&A & Strategic Finance
Phoenix
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down…
Added 29 mins ago
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Senior Manager, Accounting
Phoenix
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down…
Added 45 mins ago
RO
Treasury Operations Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $75,000 CAD / year
- Full-time
Extract transactions, process payment and prepare credit card reconciliations.
Added 45 mins ago
RO
Accounts Payable Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Process vendor onboarding and vendor master changes with complete documentation and independent verification of banking details.
Added 45 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 45 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 45 mins ago
LS
Business Operations Specialist - Permanent - 19575
LRO Staffing
Ottawa, ON
- Full-time
Our client is seeking an experienced Business Operations Specialist to join their team in Kanata. This is a unique opportunity for a highly organized, proactive, and business-minded…
Added 45 mins ago
C
Billing Specialist
Cars.com
Montréal-Ouest, QC
- $65,500 to $80,250 CAD / year
- Full-time
We are currently seeking a Billing Specialist to carry out various tasks related to the company’s order-to-cash processes.

O’Dell HVAC Group

IT Specialist

Ottawa, ON, K2E 8B5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Our culture is shaped by our values: Operationally Nimble, Driven to Win, Everyone Cares, Let's Be Curious, and Leverage Collaboration. These values guide how we work together, solve problems, support our customers, and grow as a team.

About the Role

We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology implementation to ensure secure, efficient, and reliable business systems. The IT Specialist will collaborate closely with cross-functional teams to support hardware, software, business applications, and IT projects while identifying opportunities to improve processes, enhance the user experience, and maintain technology that supports the organization's operational goals.

Salary Range: $55,000-$65,000 annually, plus a comprehensive benefits and total rewards package.

What You'll Be Doing

Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
Administer user accounts, permissions, and security settings across business applications and network resources.
Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
Ensure IT systems, equipment, and processes comply with company security standards and best practices.
Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
Travel to other company office locations across Canada, primarily Quebec, as required to provide on-site IT support and assist with technology-related initiatives.

Other responsibilities as assigned

What You Bring

Post-secondary education in computer science or related program.
Fluency in both French and English is required, as this role will support all regions in Canada.
A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
Experience supporting Microsoft 365 and end-user technologies.
Familiarity with business systems (e.g., CRM/ERP platforms) considered an asset.
Hands-on experience with automation tools and/or AI solutions (e.g.,Copilot, or similar platforms is not a requirement but nice to have).
Ability to communicate and collaborate effectively with both technical and non-technical users.
Experience working with ticketing systems or prioritizing services relating to system and network administration
Excellent problem solving/troubleshooting skills, and the ability to pivot and adapt quickly
Strong attention to detail
Ability to travel between O'Dell offices in Ontario and Quebec - access to a personal vehicle and ability to travel is required for this position.

Why Work for O'Dell HVAC Group?

At O'Dell HVAC Group, we believe great work starts with a great employee experience. We’re committed to creating an environment where our people can grow, contribute, and enjoy being part of the team.

Competitive Compensation & Profit Sharing – Your contributions matter, and we believe in sharing in our success.

Comprehensive Benefits – Employer-paid health and dental coverage to support you and your family.

Health & Wellness Spending – Additional flexibility to support your individual health and wellness needs.

RRSP Program – A plan that grows with you! We’re here to help you plan and invest in your financial future through increasing employer contributions and long-service rewards.

Learning & Career Development – Opportunities to build your skills, expand your knowledge, and grow your career, supported by our tuition reimbursement program.

Paid Holiday Shutdown – Extra time to recharge and enjoy the holiday season.

Summer Fridays! – Start your summer weekends a little earlier.
A Collaborative, People-First Culture – Work alongside people who share knowledge, solve problems together, and genuinely care about the success of their teammates.

Use of AI in Our Recruitment Process

We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.

This job posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Specialist will provide Tier 1 and Tier 2 technical support for hardware, software, and business systems across multiple office locations. They will also manage user accounts, maintain IT infrastructure, and assist with technology projects and process improvements.

Requirements

Candidates must have post-secondary education in computer science or a related field and 1-2 years of IT helpdesk experience. Fluency in both English and French is required, along with the ability to travel between offices.

Skills

IT support
Microsoft 365
System administration
Troubleshooting
Hardware maintenance
Software installation
User account management
Network performance monitoring
Technical documentation
Automation
CRM platforms
ERP platforms
Communication
Problem solving
Ticketing systems

Benefits

Profit sharing
Health coverage
Dental coverage
Health and wellness spending
RRSP program
Tuition reimbursement
Paid holiday shutdown
Summer fridays

Visa sponsorship

Not detected in the job text

Keywords

IT Specialist
HVAC
Microsoft 365
Helpdesk
Technical Support
System Administration
CRM
ERP
Automation
AI
Copilot
Network Administration
Hardware Deployment
Asset Inventory
Software Licensing
Infrastructure
Troubleshooting
Documentation
AODA
Information Technology

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