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Added 11 mins ago
JC
Property Manager
JYSK Canada
Coquitlam, BC
- $80,000 to $90,000 CAD / year
- Full-time
…primary point of contact for our commercial tenants and provide support for our in-house leasing…
Added 11 mins ago
CC
Billing Specialist
Cars Commerce
Montreal, QC
- Full-time
We are currently seeking a Billing Specialist to carry out various tasks related to the company’s order-to-cash processes.
Added 11 mins ago
MW
Bilingual (French) Customer Experience Specialist (Hybrid)
Manion, Wilkins & Associates Ltd.
Vaughan, ON · ON · Toronto, ON
- Full-time
As a Bilingual (French) Customer Experience Specialist, you will serve as the first point of contact for Plan Members and their healthcare providers, primarily via phone, email, and live…
Added 11 mins ago
SC
Member Experience Advisor - St Paul
Servus Credit Union
St. Paul, AB
- Part-time
The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by…
Added 11 mins ago
D
Sales Enablement Specialist (Proposal Design)
Dexterra
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
Dexterra Group (TSX: DXT) is a leading provider of support services and infrastructure support solutions across Canada and the United States. Through our diverse businesses, we deliver…
Added 11 mins ago
P
Senior Manager, FP&A & Strategic Finance
Phoenix
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down…
Added 11 mins ago
P
Senior Manager, Accounting
Phoenix
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down…
Added 26 mins ago
RO
Treasury Operations Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $75,000 CAD / year
- Full-time
Reconcile customer accounts and support month-end AR activities.
Added 26 mins ago
RO
Accounts Payable Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
…established controls, and provides reliable AP information to support cash planning and working…
Added 26 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 26 mins ago
P
Practice Lead, Natural Sciences & Forestry
Proven
Calgary, AB
- Full-time
Develop and support senior discipline leads who provide technical depth in their respective areas, building a leadership bench within the practice.
Added 26 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 26 mins ago
PE
Practice Lead, Natural Sciences & Forestry
PRI Engineering
Calgary, AB
- Full-time
Develop and support senior discipline leads who provide technical depth in their respective areas, building a leadership bench within the practice.
Added 26 mins ago
LS
Business Operations Specialist - Permanent - 19575
LRO Staffing
Ottawa, ON
- Full-time
Our client is seeking an experienced Business Operations Specialist to join their team in Kanata. This is a unique opportunity for a highly organized, proactive, and business-minded…
Added 26 mins ago
RP
Junior Marketing Specialist
Roylo Partners
Vancouver, BC
- Full-time
…to bring plans to life. We're looking for a Junior Marketing Specialist in Vancouver, BC, to support our marketing activities and contribute to the development of campaigns, promotional…
Added 26 mins ago
OM
Directeur de compte média
Omnicom Media
Montreal, QC
- Full-time
Added 26 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 26 mins ago
SC
Sales Solutions Specialist
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Sales Solution Specialist responsible for helping the customer succeed while achieving specific team and individual sales and profit goals set by the company. Provide an exceptional…
Added 26 mins ago
Emergency Planning & Security Specialist - 18 month term
Edmonton Regional Airport Authority
Nisku, AB
…on a regular basis, YEG appreciates feedback on how it can support and enhance partnerships that exist on the corporate team. YEG values opportunities to create diversity within teams,…
Added 26 mins ago
NA
Mental Health Program Specialist (Temporary), Post Secondary Mental Health
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Mental Health Program Supervisor, the Mental Health Program Specialist plays an essential role in the day-to-day coordination and delivery of NAIT’s mental health and…
Added 26 mins ago
OH
IT Specialist
O’Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 26 mins ago
Simulation Specialist
Mohawk College
Hamilton, ON
Preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (6 consecutive months in Appendix D status) and RPT employees who have passed…
Added 42 mins ago
K
Proposal Specialist
Kinetic
Richmond, BC
- Full-time
Kinetic Construction Ltd. has an opportunity within our Vancouver branch for Proposal Specialist to:
Added 42 mins ago
GP
Lifecycle Marketing Specialist
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
…required on Wednesdays and Thursdays from our Toronto office to support collaboration, and flexibility to work remotely for the remainder of the…
Added 56 mins ago
J
Training Specialist - Senior
Joblinxsapp
Toronto, ON
- Full-time
The Enterprise Financial Services Division is seeking an experienced Senior Training Specialist to design, develop, and deliver technical and non-technical training solutions.

O’Dell HVAC Group

IT Specialist

Ottawa, ON, K2E 8B5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Our culture is shaped by our values: Operationally Nimble, Driven to Win, Everyone Cares, Let's Be Curious, and Leverage Collaboration. These values guide how we work together, solve problems, support our customers, and grow as a team.

About the Role

We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology implementation to ensure secure, efficient, and reliable business systems. The IT Specialist will collaborate closely with cross-functional teams to support hardware, software, business applications, and IT projects while identifying opportunities to improve processes, enhance the user experience, and maintain technology that supports the organization's operational goals.

Salary Range: $55,000-$65,000 annually, plus a comprehensive benefits and total rewards package.

What You'll Be Doing

Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
Administer user accounts, permissions, and security settings across business applications and network resources.
Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
Ensure IT systems, equipment, and processes comply with company security standards and best practices.
Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
Travel to other company office locations across Canada, primarily Quebec, as required to provide on-site IT support and assist with technology-related initiatives.

Other responsibilities as assigned

What You Bring

Post-secondary education in computer science or related program.
Fluency in both French and English is required, as this role will support all regions in Canada.
A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
Experience supporting Microsoft 365 and end-user technologies.
Familiarity with business systems (e.g., CRM/ERP platforms) considered an asset.
Hands-on experience with automation tools and/or AI solutions (e.g.,Copilot, or similar platforms is not a requirement but nice to have).
Ability to communicate and collaborate effectively with both technical and non-technical users.
Experience working with ticketing systems or prioritizing services relating to system and network administration
Excellent problem solving/troubleshooting skills, and the ability to pivot and adapt quickly
Strong attention to detail
Ability to travel between O'Dell offices in Ontario and Quebec - access to a personal vehicle and ability to travel is required for this position.

Why Work for O'Dell HVAC Group?

At O'Dell HVAC Group, we believe great work starts with a great employee experience. We’re committed to creating an environment where our people can grow, contribute, and enjoy being part of the team.

Competitive Compensation & Profit Sharing – Your contributions matter, and we believe in sharing in our success.

Comprehensive Benefits – Employer-paid health and dental coverage to support you and your family.

Health & Wellness Spending – Additional flexibility to support your individual health and wellness needs.

RRSP Program – A plan that grows with you! We’re here to help you plan and invest in your financial future through increasing employer contributions and long-service rewards.

Learning & Career Development – Opportunities to build your skills, expand your knowledge, and grow your career, supported by our tuition reimbursement program.

Paid Holiday Shutdown – Extra time to recharge and enjoy the holiday season.

Summer Fridays! – Start your summer weekends a little earlier.
A Collaborative, People-First Culture – Work alongside people who share knowledge, solve problems together, and genuinely care about the success of their teammates.

Use of AI in Our Recruitment Process

We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.

This job posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Specialist will provide Tier 1 and Tier 2 technical support for hardware, software, and business systems across multiple office locations. They will also manage user accounts, maintain IT infrastructure, and assist with technology projects and process improvements.

Requirements

Candidates must have post-secondary education in computer science or a related field and 1-2 years of IT helpdesk experience. Fluency in both English and French is required, along with the ability to travel between offices.

Skills

IT support
Microsoft 365
System administration
Troubleshooting
Hardware maintenance
Software installation
User account management
Network performance monitoring
Technical documentation
Automation
CRM platforms
ERP platforms
Communication
Problem solving
Ticketing systems

Benefits

Profit sharing
Health coverage
Dental coverage
Health and wellness spending
RRSP program
Tuition reimbursement
Paid holiday shutdown
Summer fridays

Visa sponsorship

Not detected in the job text

Keywords

IT Specialist
HVAC
Microsoft 365
Helpdesk
Technical Support
System Administration
CRM
ERP
Automation
AI
Copilot
Network Administration
Hardware Deployment
Asset Inventory
Software Licensing
Infrastructure
Troubleshooting
Documentation
AODA
Information Technology

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