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Added 2 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 mins ago
A
Front Office Supervisor
Andaz
Ottawa, ON
- Full-time
Andaz Ottawa is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a…
Added 2 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Prince Edward, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Work closely with Human Resources to ensure that payroll and headcount are accurate in actuals and are reflected properly in the monthly forecasts and the annual budget. Provide further…
Added 2 mins ago
RS
Account Manager Combo BDM / CDM
Ryder System, Inc.
Kitchener, ON
- Full-time
…process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If…
Added 2 mins ago
A
Administrative Assistant (Payroll)
Altis
Toronto, ON
- $25 to $30 CAD / hour
- Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 2 mins ago
R-
Store Manager - Smart Centres Etobicoke
RCL - Reitmans Canada Ltd/Ltée
Toronto, ON
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 2 mins ago
HO
Office Administrator
Harvest Operations Corp.
Calgary, AB
- Full-time
Harvest Operations is currently recruiting an Office Administrator, reporting to the Manager, Human Resources and Corporate Services. The Office Administrator is the first point of contact…
Added 2 mins ago
H
Manager Practitioner Staff Affairs Northeast
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 2 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Shaunavon, SK
- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 2 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 2 mins ago
H
Manager - Support Services
HealthCareersInSask.ca
Estevan, SK
- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 2 mins ago
H
Clinic Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 2 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Eastend, SK
- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 2 mins ago
H
Porter
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 2 mins ago
BM
Electrical Estimator
Barton Malow Canada
Cambridge, ON
- $100,000 to $145,000 CAD / year
- Full-time
Reporting to the Estimating Manager, the Electrical Estimator is responsible for reviewing detailed drawings and specifications, collaborating with internal and external stakeholders, and…
Added 2 mins ago
TS
Laundry Aide
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Sunset Lodge
- Part-time
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Added 2 mins ago
CT
Portfolio Manager, Store Infrastructure Delivery
Canadian Tire Corporation
Toronto, ON
- Full-time
The Portfolio Manager, Store Infrastructure Delivery is accountable for the successful end-to-end delivery of store infrastructure programs by managing project execution, dependencies,…
Added 2 mins ago
CT
Portfolio Manager, Store Infrastructure Delivery
Canadian Tire Corporation
Toronto, ON
- Full-time
The Portfolio Manager, Store Infrastructure Delivery is accountable for the successful end-to-end delivery of store infrastructure programs by managing project execution, dependencies,…
Added 4 mins ago
YO
Finance Manager- Audit & Special Reports- Full-Time
YMCA of Three Rivers
Cambridge, ON
- $110,000 to $120,000 CAD / year
- Full-time
Cambridge – Manager of Finance, Audit & Special Reports
Added 4 mins ago
M
RQ11747 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
change and manage the human factors associated with change
Added 16 mins ago
Technology Project Manager
Purolator
ON · Mississauga, ON
We are seeking an experienced Technology Project Manager to lead business-critical technology initiatives from planning and requirements through implementation and production support.
Added 16 mins ago
PH
Payroll Specialist
Propel Holdings
Toronto, ON
- Full-time
Respond to employee and manager inquiries related to pay, deductions, and policies, providing clear and timely support while protecting confidentiality
Added 27 mins ago
DP
CONDOMINIUM MANAGER
Duka Property Management Inc.
Mississauga, ON
- Full-time
…for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage of the hiring process, please contact our Human Resources…
Added 27 mins ago
R&
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Assist in administering Human Resources related tasks within the department, including, but not limited to, scheduling, training, submitting payroll, performance management, reviews, etc.)…

O’Dell HVAC Group

Manager, Business Intelligence & CRM

Burlington, ON, L7L 6A5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 15, 2026

Original job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:

Competitive Salary & Profit Sharing – We recognize and reward contributions to our success.

Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.

Professional Development – We support continuous learning and career growth for all roles.

Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.
Summer Fridays! – Wrap up early on summer afternoons!

We are seeking a Manager, Business Intelligence & CRM to join our team. Reporting to the Senior Vice President, Operations and Performance, you will play a key role in developing and managing our business intelligence reporting environment and overseeing the administration and optimization of our company-wide Customer Relationship Management (CRM) platform. This role combines hands-on technical expertise with business-focused collaboration to improve data accuracy, streamline reporting, and support informed decision-making across the organization. Working closely with leadership and departments across Canada, you will help establish scalable reporting solutions, strengthen CRM adoption, and identify opportunities for system improvements and automation as O'Dell continues to grow.

What You'll Be Doing

Develop, implement, and maintain O'Dell's Microsoft Power BI reporting environment, including dashboards, scorecards, and management reports.
Establish standardized key performance indicators (KPIs), reporting methodologies, and data definitions across departments.
Integrate data from NetSuite, CRM, eCommerce, and other business systems to deliver accurate and meaningful reporting.
Build and maintain data models, datasets, Power Query transformations, DAX calculations, and reporting processes.
Act as the primary internal administrator and system owner of O'Dell's company-wide CRM platform.
Support CRM implementation, configuration, maintenance, and ongoing system enhancements.
Manage CRM workflows, pipelines, permissions, dashboards, and customer data standards.
Ensure the accuracy, consistency, and integrity of customer, contact, opportunity, and activity data.
Collaborate with Sales, Marketing, Customer Experience, Service, and other departments to understand reporting needs and improve CRM utilization.
Develop system documentation, user guidelines, and training materials to support employee adoption and effective system use.
Monitor CRM adoption, data quality, and reporting accuracy to identify opportunities for improvement.
Identify opportunities to reduce manual reporting, automate workflows, and improve operational efficiency.
Establish and maintain company-wide data governance standards and consistent sources of information.
Work with IT, business leaders, and external vendors to support system integrations, troubleshooting, and improvements.
Support the integration and standardization of business data and reporting processes across new locations and acquisitions.
Other responsibilities as assigned.

What You Bring

Post-secondary education in Business Analytics, Information Technology, Computer Science, Business Administration, or a related field.
A minimum of five (5) years of experience in business intelligence, data analytics, CRM administration, or business systems management.
Advanced proficiency in Microsoft Power BI, including Power Query, SQL, DAX, data modelling, data warehousing, ELT and dashboard development.
Experience administering, configuring, and optimizing CRM platforms, including workflows, permissions, reporting, and data management.
Strong understanding of data integration, reporting architecture, and data governance principles.
Experience working with ERP systems; NetSuite experience is considered an asset.
Demonstrated ability to translate business requirements into technical solutions and actionable reporting.
Experience supporting system implementations, user training, and change management initiatives.
Strong analytical and problem-solving skills, with the ability to identify trends, improve processes, and deliver practical solutions.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
Strong organizational skills and the ability to independently manage projects and competing priorities.
Experience supporting a growing, multi-location organization is considered an asset.
Familiarity with automation tools, AI-powered analytics, and emerging business technologies is considered an asset.
Bilingualism in French and English is considered an asset, as this role will support teams across all regions of Canada.

At O'Dell HVAC Group, we may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

We’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone.

For any accommodation requests or questions, reach out to Human Resources.

This job posting is for an existing vacancy.

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More about this job

Responsibilities

The Manager, Business Intelligence & CRM will develop and maintain the company's Power BI reporting environment while overseeing the administration and optimization of the CRM platform. They will collaborate with cross-functional departments to establish KPIs, automate workflows, and ensure data integrity across all business systems.

Requirements

Candidates must have at least five years of experience in business intelligence, data analytics, or CRM administration, along with post-secondary education in a related field. Proficiency in Microsoft Power BI, SQL, and CRM configuration is required, as well as strong analytical and communication skills.

Skills

Microsoft Power BI
CRM Administration
Data Analytics
SQL
DAX
Power Query
Data Modeling
Data Warehousing
ELT
NetSuite
Business Intelligence
Change Management
Data Governance
Workflow Automation
Project Management
System Integration

Benefits

Competitive Salary
Profit Sharing
Comprehensive Benefits
Health Spending Account
RRSP Plan
Professional Development
Company-Wide Holiday Shutdown
Summer Fridays

Visa sponsorship

Not detected in the job text

Keywords

Business Intelligence
CRM
Microsoft Power BI
NetSuite
Data Analytics
SQL
DAX
Power Query
Data Modeling
Data Warehousing
ELT
KPIs
Data Governance
Workflow Automation
Change Management
ERP
System Integration
Business Systems Management
Dashboard Development
HVAC

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