IT Support - Co-op
- Halifax, NS, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
O’Regan’s is proud to be one of Canada’s Best Managed Companies, committed to being Canada’s premier automotive needs provider. And it’s our incredible employees who keep us moving forward.
We’re looking for a motivated IT Co-Op Student to join our Information Technology Department for the winter term of January - April 2027. If you’re passionate about technology, eager to learn, and ready to support a dynamic team environment, this is a fantastic opportunity to launch your career.
What You’ll Do
As an IT Co-Op Student, you’ll play a key role in supporting our end users, project teams, and internal customers:
What You Bring:
At O’Regan’s, you’re not just completing a work term - you’re building a future:
We’re looking for a motivated IT Co-Op Student to join our Information Technology Department for the winter term of January - April 2027. If you’re passionate about technology, eager to learn, and ready to support a dynamic team environment, this is a fantastic opportunity to launch your career.
What You’ll Do
As an IT Co-Op Student, you’ll play a key role in supporting our end users, project teams, and internal customers:
- Assist with workstation lifecycle refreshes
- Help manage and track IT hardware assets
- Respond to tickets, emails, alerts, phone calls, and in-person requests
- Log and maintain tickets using our IT Service Management tool
- Troubleshoot and resolve technical incidents and service requests
- Support desktops, laptops, mobile devices, and end-user setups
- Assist with password resets and user access issues
- Escalate complex issues to senior team members when needed
- Contribute to documentation such as SOPs, how-to guides, and knowledge base articles
- Stay up to date on changes in IT services and industry best practices
- Promote and follow safe work practices
- A current IT or Computer Science student who’s eager to gain hands-on experience
- Organized, proactive, and detail-oriented
- A strong communicator with solid customer-service instincts
- A natural problem solver who enjoys learning new technologies
- Comfortable working both independently and as part of a collaborative team
- Tech-savvy, curious, and excited to grow your skills
What You Bring:
- Enrollment in an IT or Computer Science program at a recognized institution
- Working knowledge of Microsoft Windows OS
- Familiarity with:
- Networking and communications
- Desktop/laptop hardware support
- Microsoft OS support (Server & Desktop)
- Active Directory and/or Entra ID
- A valid driver’s license
- Experience with IT ticketing systems
- SharePoint and access management knowledge
At O’Regan’s, you’re not just completing a work term - you’re building a future:
- A workplace culture built on teamwork, respect, and growth
- Hands-on industry experience with real responsibility
- Mentorship from experienced IT professionals
- Opportunities to expand your technical knowledge and skillset
- Apply today and start your journey with O’Regan’s!
More about this job
Responsibilities
Support end users and internal customers by responding to service requests, maintaining IT tickets, troubleshooting incidents, and assisting with workstation refreshes and hardware asset tracking. Support desktops, laptops, mobile devices, passwords, and user access, escalate complex issues, and contribute to IT documentation and safe work practices.
Requirements
Applicants must be enrolled in an IT or Computer Science program at a recognized institution, have working knowledge of Microsoft Windows, and be familiar with networking, hardware support, Microsoft Server and Desktop OS, and Active Directory and/or Entra ID. A valid driver’s license is required; experience with IT ticketing systems and knowledge of SharePoint and access management are preferred.
Skills
- IT Support
- Troubleshooting
- Customer Service
- Microsoft Windows
- Networking
- Desktop and Laptop Hardware Support
- Microsoft Server and Desktop OS Support
- Active Directory
- Entra ID
- IT Ticketing Systems
- IT Asset Management
- Mobile Device Support
- Access Management
- Technical Documentation
- Communication
- Problem Solving
Benefits
- Teamwork, Respect, and Growth-Oriented Workplace Culture
- Hands-On Industry Experience
- Mentorship from Experienced IT Professionals
- Opportunities to Expand Technical Knowledge and Skills
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Retail
Keywords
- Information Technology
- IT Support
- Computer Science
- Microsoft Windows
- Networking
- Communications
- Desktop Hardware
- Laptop Hardware
- Microsoft Server
- Microsoft Desktop OS
- Active Directory
- Entra ID
- IT Ticketing Systems
- IT Service Management
- IT Hardware Assets
- Workstation Lifecycle Refresh
- Mobile Devices
- Password Resets
- User Access
- SharePoint
- Access Management
- Standard Operating Procedures
- How-To Guides
- Knowledge Base Articles
- Technical Troubleshooting
- Customer Service
- Safe Work Practices
- Retail Motor Vehicles