Service Advisor - Bridgewater
- Bridgewater, NS, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
What makes O’Regan’s Automotive Group such a great place to work? Safety first! Our top priority is the health and safety of our staff, clients and community. Not to mention our spacious and immaculate facilities and excellent leadership. O’Regan’s is one of Canada’s 50 Best Managed Companies that is committed to being Canada’s premier automotive needs provider and we believe it is our employees who will take us there. We are seeking a motivated person to join our team as a Service Advisor in Bridgewater.
Qualifications
Qualifications
- Excellent customer service skills
- Computer savvy
- Strong rapport builder
- Well organized and reliable with a good work ethic and a positive attitude
- Greet customers in a timely, friendly manner and obtain vehicle information
- Document customer’s vehicle problems accurately and clearly
- Refer to service history, inspect vehicles and recommend additional required services
- Provide a complete and accurate written cost estimate for labour and parts
- Contact customers regarding any changes in the estimate or promised time, explaining cost and time requirements in detail
- Keep service department forms, menus and pricing guides up-to-date
- Maintain high customer satisfaction standards
- Job specific training
- Competitive compensation
- Comprehensive benefits package
- Group RSP matching program
- Employee assistance program
More about this job
Responsibilities
Greet customers, gather vehicle information, document concerns, review service history, inspect vehicles, and recommend additional services. Prepare accurate estimates, communicate changes to customers, maintain service materials and pricing guides, and uphold high customer satisfaction.
Requirements
Candidates should have excellent customer service skills, computer proficiency, and the ability to build rapport. They should be organized, reliable, have a strong work ethic and positive attitude, and possess good automotive industry knowledge.
Skills
- Customer Service
- Computer Skills
- Rapport Building
- Organization
- Reliability
- Work Ethic
- Positive Attitude
- Automotive Knowledge
- Written Communication
- Vehicle Inspection
- Cost Estimation
- Customer Satisfaction
Benefits
- Job-Specific Training
- Competitive Compensation
- Group RSP Matching Program
- Employee Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Sales
Keywords
- Automotive
- Service Advisor
- Customer Service
- Vehicle Information
- Vehicle Problems
- Service History
- Vehicle Inspection
- Additional Services
- Labour Estimates
- Parts Estimates
- Cost Estimates
- Customer Communication
- Service Department Forms
- Pricing Guides
- Customer Satisfaction
- Automotive Industry Knowledge