food and beverage server
- Lethbridge, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Tasks
Certificates, licences, memberships, and courses
Computer and technology knowledge
Security and safety
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Restaurant
- Pub
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Order and maintain inventory of wines and wine glassware
- Perform sensory evaluation of wines
- Serve food and beverages
- Supervise other servers and bussing staff
- Take orders and relay to kitchen and bar staff
- Train staff
- Assist clients/guests with special needs
- Provide customer service
Certificates, licences, memberships, and courses
- Smart Serve
- ProServe program
Computer and technology knowledge
- Electronic cash register
- Point of sale system
Security and safety
- Bondable
- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Standing for extended periods
- Work under pressure
- Up to 9 kg (20 lbs)
- Up to 13.5 kg (30 lbs)
- Uniform
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
More about this job
Responsibilities
Greet customers, explain menu items, recommend food and wine, take orders, and serve food and beverages. Handle payments and customer concerns, maintain wine inventory, comply with liquor regulations, and supervise or train other service staff.
Requirements
Requires a secondary school graduation certificate or equivalent experience, 7 months to less than 1 year of experience, and legal eligibility to serve alcoholic beverages. Smart Serve or ProServe certification is listed, along with customer-service, communication, and physical capabilities suited to a fast-paced restaurant or pub.
Skills
- Customer Service
- Food And Beverage Service
- Alcohol Service
- Menu Recommendations
- Wine Selection
- Cash Handling
- Point Of Sale Systems
- Inventory Management
- Complaint Resolution
- Staff Supervision
- Staff Training
- Communication
- Teamwork
- Organization
- Flexibility
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Customer Service & Support
- Management & Leadership
Keywords
- Restaurant
- Pub
- Food And Beverage Service
- Customer Service
- Smart Serve
- ProServe
- Liquor Legislation
- Alcohol Service
- Menu Recommendations
- Wine Selection
- Wine Sensory Evaluation
- Point Of Sale System
- Electronic Cash Register
- Cash Handling
- Inventory Management
- Order Taking
- Staff Supervision
- Staff Training
- Specialty Food
- Customer Complaints
- Travellers Cheques
- Room Billings
- Physical Demands
- Uniform