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Oak View Group

Assistant Catering Manager | Full-Time | Spruce Meadows

Calgary, AB, Canada

Pay: This role pays a salary range of $50,000-$55,000 CAD.
Job type: Full-time
Apply by: Nov 1, 2026
Experience: 3+ years of related experience and/or training, or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 6, 2026

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Original job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Assistant Catering Manager provides support and assistance with Catering activities as well, aiding the other department managers in the profitable management of food & beverage operations, as needed. The Assistant Catering Manager will assist the Catering Manager with all employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. The Assistant Catering Manager will actively assist in managing all aspects of employee issues to ensure a positive, harmonious, compliant, and cooperative work environment. The Assistant Catering Manager will provide oversight and aid in resolution responsibility for employee performance issues. The Assistant Catering Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Assistant Catering Manager will be to actively mentor, train, and help employees and volunteers meet company quality standards.

This role pays a salary range of $50,000-$55,000 CAD.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays).

This position will remain open until September 18, 2026.

Responsibilities

Assists in the overall effective management of Catering and Food & Beverage operations.
Responds to all phone calls & emails for all restaurant, group suite, luxury suite, and general catering inquiries.
Responsible for inputting restaurant reservations and food orders into the POS system.
Effectively communicating and liaising with the kitchen team to ensure accurate and on-time food delivery.
Ensures total compliance with all alcohol service policies.
Monitors alcohol service throughout the event to ensure 100% compliance with Alcohol Service policies.
Reports any alcohol service or compliance issues to management immediately.
Oversees effective game day operations, including hiring, scheduling, and training for group suites.
Works alongside staff to ensure accurate food orders and delivery times.
Assists and provides ongoing direction, supervision, and mentoring to hourly event staff.
Monitor product quality and ensure a high level of guest service.
Assists in troubleshooting technical problems with Point of Sale systems from both a hardware and software perspective.
Generates event employee schedules and verifies employee time as required.
Assist in the ongoing training, development, mentoring, and supervision of hourly employees.
Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Assist in the management of catered events from set-up to tear-down, including handling all communication with hourly staff, culinary staff and guests

Qualifications

Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
3+ years of related experience and/or training, or an equivalent combination of education and experience.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: e-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of point-of-sale and timekeeping systems.
Cash handling abilities and basic math skills, including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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More about this job

Responsibilities

Supports catering and food-and-beverage operations, including responding to inquiries, entering reservations and orders, coordinating with kitchen staff, and overseeing event setup, service, and teardown. Supervises, schedules, trains, and mentors hourly staff while monitoring guest service, product quality, alcohol-service compliance, and employee performance.

Requirements

Requires an associate degree or equivalent, plus at least three years of related experience or an equivalent combination of education and experience. Candidates should have familiarity with inventory cost control and menu planning, basic computer and POS/timekeeping skills, cash-handling and math abilities, strong communication skills, and availability for variable schedules including evenings and weekends.

Skills

Catering Operations
Food And Beverage Operations
Event Management
Staff Scheduling
Employee Training And Mentoring
Staff Supervision
Guest Service
Alcohol Service Compliance
Point-Of-Sale Systems
Inventory Cost Control
Menu Planning
Cash Handling
Basic Mathematics
Written And Verbal Communication
Troubleshooting

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Pension Matching
Paid Vacation
Paid Sick Days
Paid Statutory Holidays

Visa sponsorship

Not detected in the job text

Keywords

Catering
Food And Beverage Operations
Event Management
Restaurant Reservations
Group Suites
Luxury Suites
Point-Of-Sale System
Timekeeping Systems
Alcohol Service Policies
Inventory Cost Control
Menu Planning
Employee Scheduling
Employee Training
Employee Mentoring
Staff Supervision
Guest Service
Product Quality
Cash Handling
Microsoft Excel
Microsoft Word
Microsoft Outlook
Email
Schedule+
Event Setup And Teardown
Kitchen Coordination
Food Order Management

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