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Oak View Group

Banquet Server | Part-Time | TD Coliseum

Hamilton, ON, Canada

Pay: $20 CAD / hour
Job type: Part-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

A Banquet Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Banquet Servers primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of banquet spaces to the seamless execution of meal service, Banquet Severs maintains an acute focus on detail and hospitality. Banquet Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real time, and uphold the ambiance and quality of the event. Beyond serving, Banquet Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service. Banquet Servers reset spaces for subsequent events and ensure that all equipment is cleaned and stored appropriately. Whether it's a formal gala, a corporate event, or a wedding reception, this applies. Banquet Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest-focused attitude.

This role pays an hourly rate of $20.00 CAD and is tip eligible.

Benefits for Part-Time Roles: Pension matching.

This position will remain open until December 31, 2026.

Responsibilities

Reads and understands banquet event orders.
Provides fine-dining-level food and beverage service to guests for all events, consistent with standards of service.
Initiates and maintains friendly and professional contact with guests, ensuring that all needs are anticipated and met.
Setup and maintain both food and beverage stations in various locations throughout the building consistent with standards of service.
Maintain an inventory for both food and beverage stations.
Maintain all event areas and front-of-house staging areas in a tidy and organized manner.
Participate in both the setup and cleanup of food and beverage service items.
Works independently during slower times.
Perform safe work by helping to create a safe and clean work environment.
Has a high level of social contact and deals often with patrons.
Ensures that work is accurate and complete.
Maintains a customer-focused, positive, and professional attitude.

Qualifications

High school diploma or equivalent GED strongly preferred. Equivalent experience may be substituted.
6 months to 1 year of work experience in events, banquets, or restaurants preferred.
Must be able to lift, push, pull, or carry heavy objects often. Ability to carry at least 8 entrees per tray.
Ability to work a flexible schedule, including nights, weekends, and select holidays.
Knowledge of basic arithmetic (addition, subtraction, multiplication, and division).
Must be punctual with consistent attendance.
Must be able to respond to simple complaints or inquiries from customers.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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More about this job

Responsibilities

Provide professional food and beverage service at events, following banquet event orders and service standards while anticipating and responding to guest needs. Set up, maintain, and restock service stations; keep event areas organized and safe; and assist with event setup, cleanup, and room resets.

Requirements

A high school diploma or GED is strongly preferred, and equivalent experience may be substituted; 6 months to 1 year of experience in events, banquets, or restaurants is preferred. Candidates must be able to handle heavy objects and carry at least eight entrees on a tray, work flexible shifts including nights and weekends, perform basic arithmetic, maintain punctual attendance, and respond to simple customer inquiries or complaints.

Skills

Food And Beverage Service
Fine-Dining Service
Guest Service
Banquet Event Order Interpretation
Event Setup And Cleanup
Food And Beverage Station Management
Inventory Management
Attention To Detail
Teamwork
Customer Complaint Handling
Basic Arithmetic
Physical Stamina
Time Management
Professionalism
Workplace Safety
Flexible Scheduling

Benefits

Pension Matching

Visa sponsorship

Not detected in the job text

Keywords

Banquet Service
Food And Beverage Service
Fine Dining
Guest Experience
Banquet Event Orders
Event Setup
Event Cleanup
Station Setup
Inventory Management
Front Of House
Customer Service
Guest Relations
Complaint Handling
Teamwork
Attention To Detail
Workplace Safety
Basic Arithmetic
Tray Carrying
Event Operations
Hospitality
Punctuality
Flexible Scheduling
Live Entertainment
Venue Management

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