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Oak View Group

Catering Administrator | Part-Time | TD Coliseum

Hamilton, ON, Canada

Pay: $26.5 CAD / hour
Job type: Part-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Catering Administrator will provide administrative support to the Senior Operations Manager. Administrative duties may include, but are not limited to, appointment setting, correspondence, meeting minutes, and keeping the Director and the Operations Team organized, as well as assisting with expense reports, creating PowerPoint presentations when needed, basic office supply and equipment maintenance, troubleshooting daily issues that arise in everyday operations, and general clerical duties. Will also assist in the updating of training manuals and channel necessary communications.

This role pays an hourly rate of $26.50 CAD.

Benefits for Part-Time Roles: Pension matching.

This position will remain open until December 31, 2026.

About The Venue

FirstOntario Concert Hall features year-round concerts, dance performances, and live theater. Known for its gorgeous interior and spectacular acoustics, it is an ideal space to showcase any event.

Responsibilities

Creating Event Service Packages, including branded signage and menus
Organizing and Maintaining Event Boards
Managing health and safety logs and documents, conducting audits
Preparing all required documentation for BEO meetings and managing all event details through Tripleseat
Greet catering clients upon arrival with a professional, welcoming, and engaging attitude.
Updating menus, orders, guest details, and service notes.
Liaise between clients, culinary teams, and front-of-house (FOH) staff to ensure timely and accurate food and beverage service.
Assist with inventory tracking and catering reporting as required.
Support event setup, breakdown, and any other needs as assigned by management.

Qualifications

2+ years of hospitality, catering coordination, or event service experience preferred.
Previous experience with catering management software (TripleSeat, MyVenue, or similar) is an asset.
Strong organizational skills with the ability to manage multiple catering orders and timelines simultaneously.
Excellent communication and interpersonal skills to liaise effectively with clients, talent, and internal teams.
Calm and professional under pressure, with strong problem-solving abilities.
Must be available evenings, weekends, and holidays based on event schedules.
Strong verbal and written skills; ability to communicate in a professional, knowledgeable, and courteous manner with employees, clients, vendors, business contacts, etc.
Ability to adhere to the highest standards of confidentiality and discretion in all proprietary business, financial, and employee matters.
Valid SmartServe Certification is preferred.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Apply About employer

More about this job

Responsibilities

Create event service packages and maintain event boards, health and safety records, and documentation for BEO meetings, managing event details through Tripleseat. Coordinate with clients, culinary teams, and front-of-house staff to support accurate food and beverage service, while assisting with inventory, reporting, and event setup and breakdown.

Requirements

Two or more years of hospitality, catering coordination, or event service experience is preferred, along with strong organizational, communication, interpersonal, and problem-solving skills. Candidates should be comfortable managing multiple orders and timelines, available for evenings, weekends, and holidays, and able to maintain confidentiality; SmartServe certification is preferred.

Skills

Catering Coordination
Event Board Management
Health And Safety Documentation
Audit Preparation
Tripleseat
Client Relations
Food And Beverage Service Coordination
Menu And Order Management
Inventory Tracking
Event Setup And Breakdown
Organization
Communication
Problem-Solving
Confidentiality
SmartServe Certification

Benefits

Pension Matching

Visa sponsorship

Not detected in the job text

Keywords

Catering
Hospitality
Event Coordination
Event Service Packages
Branded Signage
Menus
Event Boards
Health And Safety Logs
Audits
BEO Meetings
Tripleseat
MyVenue
Client Relations
Culinary Teams
Front-Of-House
Food And Beverage Service
Inventory Tracking
Catering Reporting
Event Setup
Event Breakdown
SmartServe Certification
Confidentiality
Administrative Support
Expense Reports
PowerPoint
Training Manuals

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