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Added 18 hours ago
Executive Chef, Gordon Ramsay Steak - River Rock Casino Resort
Lahal Management LP
Richmond, BC
100,000 to 120,000 CAD / year
Full-time
Reporting to the Director, Gordon Ramsay Restaurants, this role commands the full culinary operation at Gordon Ramsay Steak within River Rock Casino Resort. You champion company standards,…
Assistant Housekeeping Manager
Pan Pacific Whistler
Whistler, BC
Up to 59,008 CAD / year
Full-time
Looking to grow your hospitality career in beautiful Whistler, BC - Canada’s premier mountain resort destination?
Director of Venues (Full Time)
AccorHotel
Edmonton, AB
Full-time
…memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined…
Director of Venues (Full Time)
AccorHotel
Edmonton, AB
Full-time
…memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined…
Director of Venues (Full Time)
Fairmont Hotels & Resorts
Edmonton, AB
59,000 to 88,500 CAD / year
Full-time
…memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined…
Director of Venues (Full Time)
AccorHotel
Edmonton, AB
Full-time
…memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined…
Director of Venues (Full Time)
AccorHotel
Edmonton, AB
Full-time
…memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined…
Events and Catering Specialist - Premium Dining
MAPLE LEAF LOUNGE
Toronto, ON
Full-time
Collaborate with the CIBC Corporate Events team to coordinate hospitality experiences, support amenity and usage monitoring, and make recommendations for improvements.
Sales manager
Hôtel Mont Gabriel, une propriété Tribute Portfolio
Sainte-Adèle, Quebec
Full-time
Mont Gabriel is part of the Tidan Hospitality Group, headquartered in Montreal, and operates under the Tribute Portfolio (Marriott) brand.
Food & Beverage Coordinator
Pursuit
Jasper, AB
Part-time
…reporting, coordinate events and group business, and uphold Pursuit hospitality…
Director of Guest Experience
AccorHotel
Banff, AB
Full-time
A rewarding opportunity has emerged at Rimrock Banff, Emblems Collection, for a Director of Guest Experience to join our Rooms leadership team.
Director of Guest Experience
AccorHotel
Banff, AB
Full-time
A rewarding opportunity has emerged at Rimrock Banff, Emblems Collection, for a Director of Guest Experience to join our Rooms leadership team.
Added 14 hours ago
Hell's Kitchen Assistant General Manager
River Cree Resort & Casino
Spruce Grove, AB
Full-time
…world-renowned Chef Gordon Ramsay. Reporting to the General Manager and Director of F& B, as an Assistant General Manager, you will lead the front-of-house team to deliver exceptional…
Night Auditor (Loden Hotel)
Amacon
Vancouver, British Columbia
Full-time
Wentworth Hospitality Group is a leading hospitality group in Canada. We pride ourselves on our attention to detail, continuously innovating and improving, we strive to set new standards in…
Office Coordinator - Temporary
Gensler
Vancouver, BC
30 CAD / hour
Temporary
Serve as primary support for front desk and office coordination functions, assisting with visitor hospitality, phone coverage, and daily office operations as needed.
Added 17 hours ago
Hell's Kitchen Assistant General Manager
River Cree Resort & Casino
Enoch, AB
Full-time
…world-renowned Chef Gordon Ramsay. Reporting to the General Manager and Director of F& B, as an Assistant General Manager, you will lead the front-of-house team to deliver exceptional…
Event Manager | Full-Time | Tribute Communities Centre
Oak View Group
Oshawa, ON
50,000 to 65,000 CAD / year
Full-time
…development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a…
Retail Director
JK World Group
Coquitlam, British Columbia
Full-time
Job Title: Retail Director - GreenTee Golf Shop Company: JK World Group Location: Coquitlam, BC (with travel to Richmond and other locations as required) Employment Type: Full-Time,…
Audio Visual Coordinator | Part-Time | Canada Life Place
Oak View Group
London, ON
23 to 25 CAD / hour
Part-time
…development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a…
Reservations Manager (Maternity Coverage)
Fairmont Hotels & Resorts
Fairmont Hot Springs, BC
Temporary
…spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life…
Reservations Manager (Maternity Coverage)
AccorHotel
Banff, AB
Contract
…spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life…
Reservations Manager (Maternity Coverage)
AccorHotel
Banff, AB
Contract
…spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life…
Sanitation Attendant
Fairmont Hotels & Resorts
Jasper, AB
Full-time
…heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in…
Sanitation Attendant
AccorHotel
Jasper, AB
Full-time
…heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in…
Night Manager (Arden Hotel)
Amacon
Vancouver, British Columbia
Full-time
Wentworth Hospitality Group is a leading hospitality group in Canada. We pride ourselves on our attention to detail, continuously innovating and improving, we strive to set new standards in…

Oak View Group

Event Manager | Full-Time | Tribute Communities Centre

Oshawa, ON, Canada

Full-time

50,000 to 65,000 CAD / year

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Event Manager provides oversight of guest services and security personnel to ensure a safe and enjoyable experience for customers and lessees. This includes coordinating staffing plans, managing payroll, and serving as a liaison between the facility and promoters.

Requirements

Candidates should have 3-5 years of event management experience in a public assembly facility and a preferred bachelor's degree in a related field. Experience in a supervisory role within a unionized environment and a valid security license are highly valued.

Experience

2 to 5 years

Education

bachelor degree

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Event Management
Staff Supervision
Crowd Management
Budget Control
Scheduling
Customer Service
Payroll Administration
Conflict Resolution
Security Coordination
Union Relations
AutoCAD
Microsoft Office

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Pension Matching
Paid Time Off

Minimum pay

$50,000

Maximum pay

$65,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Event Management
Venue Management
Crowd Control
Union Agreements
Staffing Plans
Public Safety
AutoCAD
Hospitality Management
Security License
Facility Management
Incident Reporting
Payroll
Guest Services
IATSE Local 58
Occupational Health and Safety Act

Original job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The E vent Manager will w ork cooperatively and collaboratively with all departments; the Event Manager will provide oversight and management of OVG guest services and security personnel. The Event Manager will coordinate all communication between the event and security staff and all required departments, create action plans, delegate assignments to the appropriate personnel, and be responsible for and ensure a safe and enjoyable overall customer and lessee guest experience. The Event Manager serves as a liaison between the facility and customers, tenants, and promoters, ensuring all requirements are met or exceeded, and ensures all facility rules, regulations, policies, and procedures are adhered to. This position is responsible for hiring, mentoring, retaining, supervising, training, disciplining, and/or terminating associated part-time Event and/or Security Services staff, including Event and/or Security Supervisors. There are times that it may be required to work extensive hours, including nights, weekends, and holidays.

This role pays an annual salary of $50,000-$65,000 CAD

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays).

This position will remain open until October 30, 2026.

About The Venue

The Tribute Communities Centre is Durham Region’s premier sports and live entertainment facility and is managed by Oak View Group. The Tribute Communities Centre is home to the Oshawa Generals of the Ontario Hockey League, as well as the Oshawa FireWolves of the NLL, and hosts a myriad of events, including concerts, circuses, ice skating, graduations, and family shows.

Responsibilities

Understand and work within the framework of all existing collective agreements as it relates to applicable staff.
Coordinate and communicate all relevant information for assigned events, including preparing staffing plans, event details sheets, and facilitating staff briefing notes.
Responsible for creating, implementing, and distributing shift availability sheets for event staff, as they pertain to the union agreement on a monthly basis. Ensuring that all details outlining staff expectations are clearly and concisely stated.
Preparation and distribution of staff schedules on a monthly basis, incorporating staff availability, as well as adhering to all event requirements outlined by the Director of Events and Ice Programming.
Oversee all staffing deployments on an event-by-event basis, including all timesheets and break sheets.
Oversee preparation of and input of payroll requirements for all Event Services and Security Personnel.
Review and update Event Services Manuals as required.
Prepare post-event and incident reports for all events coordinated.
Preparation and submission of expenses for event settlement, if applicable.
Track and monitor all event staff deployment activity, including shift deployment rotation.
Distribute and track all staff uniforms and work gear.
Oversee all Event Services equipment, maintaining the operation, condition, and security of all departmental assets - including but not limited to radios, scanners & hearing assist devices.
Provide exceptional customer service, adopting the Oakview Group customer service philosophy, and respond to all fan and staff inquiries in a timely and efficient manner.
Hire, train, supervise, and evaluate all event staff, including ushers, ticket takers, fan services, and supervisors.
Liaise between Canapham Medical and outsourced security, as well as the Durham Regional Police, as required based upon the event - provide them with all of the necessary equipment and information.
Conduct team briefings and training sessions as assigned.
Lead, direct, and inspire all event and security team members.
Perform regular inspections of all assigned and deployed positions, ensuring the safety of all fans and staff members at all times.
Write reports, ensuring the accuracy of reported data and proper presentation.
Maintain a secure and inviting environment throughout the Tribute Communities Centre at all times.
Act as ambassador for Oak View Group (OVG) and the City of Oshawa.
Support all departments with fan-related escalations as required.
Adhere to all Oak View Group (OVG) service standards and policies, including health and safety.
Work in compliance with the provisions of the Occupational Health and Safety Act.
Perform any additional tasks as assigned by management, including but not limited to working with AutoCAD and IATSE Local 58 in support of the Director of Events and Ice Programming.
Other duties and responsibilities as assigned.

Qualifications

3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center, or public assembly facility setting.
Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field preferred.
Minimum of 2 years of experience in a Supervisory/Management role within a unionized environment is considered an asset.
Strong oral and written communication skills.
Strong computer skills in Microsoft Office applications, word processing, and the Internet.
Knowledge of operational characteristics of events.
Ability to identify the needs of users of the facility.
Knowledge of crowd management and control techniques.
Knowledge of customer service practices.
Knowledge of principles of supervision, scheduling, and training employees.
Demonstrated familiarity with facility use contracts.
Knowledge of fire and public safety regulations.
Knowledge of A/V equipment and electronic systems in public assembly facilities.
Experience with budget preparation and control.
Familiarity with terminology used in entertainment/convention/public assembly settings.
Have or be willing to obtain a valid security license and possess demonstrated knowledge of crowd management and crowd control techniques.
Always Have a “Lead by Example” philosophy and work with enthusiasm and professionalism.
Experience with AutoCAD is preferred but not required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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