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Oak View Group

Event Supervisor | Part-Time | Tribute Communities Centre

Oshawa, ON, Canada

$19 to $21 CAD / hour · Part-time

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Job details

Pay: $19 to $21 CAD / hour
Job type: Part-time
Apply by: Dec 10, 2026
Experience: 2+ years of experience in an event-related role is required
Posting language: English
Posted: Nov 10, 2026

Original job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Working cooperatively and collaboratively with all departments, Event Supervisors will provide oversight and Supervision of guest services personnel. The Event Supervisor will coordinate all communication between the event and security staff and all required departments during events and be responsible for and ensure a safe and enjoyable overall customer and lessee guest experience. There are times that it may be required to work extensive hours, including nights, weekends, and holidays.

This role pays an hourly rate of $19.00 - 21.00 CAD.

Benefits for part-time roles: pension matching.

This position will remain open until February 12, 2027.

About The Venue

The Tribute Communities Centre is Durham Region’s premier sports and live entertainment facility and is managed by Oak View Group. The Tribute Communities Centre is home to the Oshawa Generals of the Ontario Hockey League and the Oshawa FireWolves of the National Lacrosse League and hosts a myriad of events, including concerts, circuses, ice skating, and family shows.

Responsibilities

Respond to all fan services needs and call for services
Provide excellent customer service to all patrons and employees
Conduct team briefings and training sessions as assigned
Supervise, lead, and inspire all event and security team members
Conduct regular inspections of all assigned and deployed positions, ensuring the safety of all fans at all times
Write reports; ensuring accuracy of reported data and proper report presentation
Maintain a secure environment throughout the Tribute Communities Centre at all times
Act as ambassador for Oakview Group
Evaluate and document event team individual performances
Familiarity with the City of Oshawa and local attractions
Guide Fans with special needs/requests to Fan Services
Support all departments with fan-related escalations as required
Adhere to all OVG service standards and policies, including health and safety
Work in compliance with the provisions of the Occupational Health and Safety Act
Pay close attention to details
Work with enthusiasm and professionalism at all times
Perform any additional tasks as assigned

Qualifications

2+ years of experience in an event-related role is required
Demonstrated knowledge of Event Services and affiliated roles & responsibilities
Must be able to work flexible and sometimes demanding schedules (including nights, weekends, and holidays)
Excellent customer service, client relations, interpersonal and communication skills
Customer service-specific training is an asset
Strong written and oral communication is vital
Demonstrated strong leadership and organizational skills.
Must be able to multitask in a fast-paced environment
Must be accurate and detail-oriented
Strong knowledge of Alcohol Control Policies in an event-driven industry
Possess a valid Smart Serve Certification
Possession of valid Standard First Aid and CPR Certification is an asset

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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More about this job

Responsibilities

Supervise and support event and security personnel, coordinate communications across departments, and respond to fan service needs and escalations. Conduct briefings, inspections, and performance evaluations; prepare accurate reports and help maintain a safe, secure, and welcoming venue.

Requirements

Requires at least two years of experience in an event-related role, knowledge of event services, strong customer service and communication abilities, and demonstrated leadership and organizational skills. Applicants must hold a valid Smart Serve Certification and be available for flexible shifts, including nights, weekends, and holidays; First Aid and CPR certification is an asset.

Skills

Customer Service
Event Services
Team Leadership
Staff Supervision
Communication
Interpersonal Skills
Organization
Multitasking
Attention To Detail
Report Writing
Conflict Escalation
Event Security
Fan Services
Alcohol Control Policies
Smart Serve Certification
Standard First Aid And CPR

Benefits

Pension Matching

Visa sponsorship

Not detected in the job text

Keywords

Event Supervision
Event Services
Guest Services
Fan Services
Customer Service
Security Coordination
Team Briefings
Staff Training
Team Leadership
Performance Evaluation
Safety Inspections
Venue Security
Incident Reporting
Report Writing
Fan Escalations
Special Needs Assistance
Health And Safety
Occupational Health And Safety Act
Alcohol Control Policies
Smart Serve Certification
Standard First Aid
CPR
Tribute Communities Centre
Live Entertainment
Oshawa Generals
Oshawa FireWolves

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Jobs in Canada