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Added 7 mins ago
E
retail store supervisor
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Oak View Group

Facility Operator | Full-Time | South Okanagan Events Centre

Penticton, BC, Canada

$23 to $29 CAD / hour · Full-time

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Job details

Pay: $23 to $29 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Facility Operator (FO) is responsible for the day-to-day ice operation, maintenance, and routine custodial duties of the South Okanagan Events Centre (SOEC) Complex ice facilities.

This role pays an hourly rate of $23.00 - $29.00 CAD.

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays).

This position will remain open until December 31, 2026.

Responsibilities

Ice surface maintenance, including installation and removal of ice, floods, scrapes, edging, ice taps, etc…
Monitors refrigeration mechanical equipment, accurately records readings, and reports any issues to the immediate supervisor
Makes adjustment to refrigeration plant controls as directed or as required
Conduct routine repairs and maintenance on ice resurfacing equipment, ensuring ice quality is maintained
Perform routine custodial tasks, including cleaning public areas, washrooms, and change rooms
Perform a variety of building maintenance tasks such as painting, lightbulb replacements, minor sink and toilet repairs, and snow removal around the arenas
Participates in setup and teardown of chairs, staging, tables, and other equipment
Follow emergency procedures and required operational checklists to ensure facility system safety and security.
Ensures buildings are safely secured upon completion of daily shifts and regularly patrols the facilities to prevent theft and vandalism and maintain order in the behavior of users.
Effectively communicates and exchanges information with co-workers and supervisors both verbally and in writing through recording and sharing in logbooks.
Maintains accurate records for snow clearing, accident reporting, ice cleaning, and maintenance tasks.
Provide exceptional customer service to the public and user groups through effective communication, ensure user compliance with rental agreements and safe use of the facility, and have a willingness to assist in responding to requests for dressing rooms, ice cleanings, and ice usage.
Performs other related duties as required.

Qualifications

Refrigerator Operator (RO) Certificate, 5 th Class Power Engineering Certificate, Ice Facility Operator (IFO) Certificate, Refrigeration Safety Awareness Certificate (RSA).
Minimum one-year experience in recreation, arenas, aquatics, or other related environments.
A combination of related education and experience may be considered.
Out-of-province certification will be considered.
Valid Driver's License.
Working knowledge of the methods, materials, and equipment used in ice-making operations and janitorial work.
Ability to operate ice-making and resurfacing equipment
Ability to perform a variety of semi-skilled building maintenance and minor repair tasks and to perform routine janitorial duties.
Ability to prepare and maintain a variety of simple records related to the work.
Ability to deal courteously, tactfully, and diplomatically with members of the general public as well as internal and external clients.
Ability to read and follow detailed oral and written instructions.
Ability to multitask and prioritize tasks in a fast-paced environment
Ability to problem-solve and think critically
Able to work with minimal supervision

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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More about this job

Responsibilities

Maintain ice surfaces and monitor refrigeration systems, including recording readings and performing routine maintenance on ice-resurfacing equipment. Complete custodial and building maintenance tasks, support event setups, follow safety and security procedures, maintain operational records, and provide customer service to facility users.

Requirements

Applicants need a relevant refrigeration, power engineering, ice facility, or refrigeration safety certificate, at least one year of related experience, and a valid driver's license; equivalent education and experience may be considered. Candidates should be able to operate ice-making equipment, perform routine maintenance and custodial work, keep records, communicate courteously, follow instructions, prioritize tasks, and work with minimal supervision.

Skills

Ice Surface Maintenance
Ice Installation and Removal
Refrigeration Equipment Monitoring
Refrigeration Plant Controls
Ice Resurfacing Equipment Maintenance
Custodial Work
Building Maintenance
Minor Repairs
Equipment Setup and Teardown
Emergency Procedures
Recordkeeping
Customer Service
Communication
Task Prioritization
Problem-Solving
Critical Thinking

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Pension Matching
Paid Time Off
Vacation Days
Sick Days
Statutory Holidays

Visa sponsorship

Not detected in the job text

Keywords

Refrigerator Operator Certificate
5th Class Power Engineering Certificate
Ice Facility Operator Certificate
Refrigeration Safety Awareness Certificate
Ice-Making Operations
Ice Resurfacing
Ice Installation
Ice Removal
Refrigeration Plant
Refrigeration Controls
Ice Resurfacing Equipment
Custodial Work
Janitorial Work
Building Maintenance
Minor Repairs
Snow Removal
Emergency Procedures
Operational Checklists
Facility Security
Accident Reporting
Customer Service
Rental Agreements
Dressing Rooms
Valid Driver's License

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