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Oak View Group

Restaurant Supervisor | Part-Time | Tribute Communities Centre

Oshawa, ON, Canada

$20 to $22 CAD / hour · Part-time

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Job details

Pay: $20 to $22 CAD / hour
Job type: Part-time
Apply by: Dec 6, 2026
Experience: 2-3 years’ experience as a senior server or host
Posting language: English
Posted: Nov 6, 2026

Original job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

As a Restaurant Supervisor, you are responsible for providing leadership and oversight to all aspects of the restaurant and catering during event days at the Tribute Communities Centre while working alongside the venue's Hospitality Manager. While working in this fast-paced environment, this position will ensure a high standard of products and services are provided to restaurant and catering guests. As a Restaurant Supervisor, you are expected to use effective leadership and communication skills while working in a fast-paced environment.

This role pays an hourly rate of $20.00 - $22.00 CAD.

Benefits for part-time roles: pension matching.

This position will remain open until February 5, 2027.

About The Venue

The Tribute Communities Centre is Durham Region’s premier sports and live entertainment facility and is managed by Oak View Group. The Tribute Communities Centre is home to the Oshawa Generals of the Ontario Hockey League and the Oshawa FireWolves of the National Lacrosse League, and hosts a myriad of events, including concerts, circuses, ice skating, and family shows.

Responsibilities

Responsible for event day operational efficiency of the restaurant and catering areas
Leads by example and demonstrates passion for guest experience by supporting floor operations
Develops, fosters, and leads positive relationships with customers, partners, stakeholders, and employees
Oversees and ensures guest satisfaction and operational excellence; handling concerns in a timely manner
Coach and motivate staff during games and events, training, and development of staff
Work quickly and independently to resolve operational issues when necessary, ensuring proper follow-up with managers and directors.
Control inventory within the assigned area to ensure the smooth operation of the unit
Participate in all fields of administrative work, including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, performance reviews, and maintenance logs
Monitor and manage product quality; works with the culinary team to ensure product consistency
Adhere to all OVG service standards and policies, including health & safety
Work in compliance with the provisions of the Occupational Health & Safety Act
Maintain a proactive approach towards event day activities and shifting demands
Perform related duties and special projects as assigned by the manager

Qualifications

2-3 years’ experience as a senior server or host
Solid understanding and practical knowledge of hospitality business principles and service etiquette
Effective team supervision experience
Comprehensive knowledge of food and wine and proficiency with POS systems
An aptitude for identifying and assessing details, performing well under pressure, and managing multiple priorities simultaneously.
Exceptional interpersonal and communication skills
Must work in compliance with the provisions of the Occupational Health & Safety Act, Food Safety, and AGCO
Must have an ongoing awareness and responsiveness to client satisfaction
Available to work evenings, weekends, and holidays as required

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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More about this job

Responsibilities

Lead event-day restaurant and catering operations, supervise and coach staff, and maintain high standards of guest satisfaction, service, and product quality. Manage inventory and administrative duties, resolve operational issues, and ensure compliance with company policies and occupational health and safety requirements.

Requirements

Candidates need 2–3 years of experience as a senior server or host, practical knowledge of hospitality principles and service etiquette, and experience supervising teams. They should have food and wine knowledge, POS proficiency, strong interpersonal and communication skills, and be available to work evenings, weekends, and holidays.

Skills

Team Supervision
Leadership
Communication
Guest Experience
Customer Service
Hospitality Operations
Food And Wine Knowledge
POS Systems
Inventory Control
Staff Training And Development
Conflict Resolution
Product Quality Management
Administrative Skills
Time Management
Multitasking
Food Safety

Benefits

Pension Matching

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Operations
Catering
Event-Day Operations
Hospitality
Guest Satisfaction
Service Etiquette
Team Supervision
Staff Training
Staff Development
Food And Wine
POS Systems
Inventory Control
Product Quality
Sales Tracking
Performance Reviews
Maintenance Logs
Opening And Closing Duties
Cleaning Checklists
Food Safety
Occupational Health And Safety Act
AGCO
Customer Relations
Operational Excellence
Health And Safety Compliance

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