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Added 14 mins ago
MP
Restoration Team Leader
Madison Property Restoration
Leader, SK
- Full-time
Office Manager, Field Operations Manager, Project Mgr., Clients, General Manager, Insurance Adjusters, Sub Contractors
Added 3 hours ago
C
Work Equipment Maintainer Grade 1
CPKC
Montreal, QC
- Full-time
Are you a skilled Heavy Duty Mechanic or Maintenance Technician looking to take your career to the next level? As a valued member of the CPKC Work Equipment team, you’ll have the…
Added 4 hours ago
C
Junior Security Technician - North Battleford Area
Convergint
Regina, SK
- Full-time
Convergint is currently recruiting for a Junior Security Technician to join our growing team in North Battleford, SK. As a Junior Security Technician, and under direct supervision, you will…
Added 6 hours ago
Polysomnography Technician
Winnipeg Regional Health Authority
Winnipeg, MB
A Polysomnography Technician, under direct supervision of a Polysomnography Technologist, the Polysomnography Coordinator, and Sleep Disorder Centre/HVADS Manager (indirect reporting…
Added 7 hours ago
Simulation Technician
Health Sciences North
Sudbury, ON
Minimum of a three (3) year Diploma in Health Sciences, Information Technology (IT), Biomedical Engineering, or related field.
Added 7 hours ago
Simulation Technician
Health Sciences North
Sudbury, ON
Minimum of a three (3) year Diploma in Health Sciences, Information Technology (IT), Biomedical Engineering, or related field.
Added 7 hours ago
V
Production Technician
Vylor
Lethbridge, AB · NA-CA-Lethbridge-Production
- Full-time
As a Production Technician, you will play a vital hands‑on role in our seed production operations, ensuring work is completed safely, efficiently, and to the highest quality standards.…
Added 9 hours ago
GD
Agricultural Equipment Technician
Green Diamond Equipment
Alberton, PE
- Full-time
We are currently seeking a skilled and dedicated Agricultural Equipment Technician to join our team at our Bloomfield, PEI location.
Added 9 hours ago
IG
Maintenance Technician FSM
Inland Group of Companies
Calgary, AB · ITC Calgary
- Full-time
Added 10 hours ago
Service Technician Special Operations I, Blades - Canada (m/f/d)
Nordex Group
AB
The role of Blade Traveling Service Technician directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As…
Added 10 hours ago
Service Technician Special Operations I, Gearbox (m/f/d)
Nordex Group
AB
The role of Service Technician Special Operations I directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the…
Added 10 hours ago
Service Technician Special Operations I, Blades - Canada (m/f/d)
Nordex Group
AB
The role of Blade Traveling Service Technician directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As…
Added 10 hours ago
BC
Rental Technician Edmonton, AB
BearCom Canada
AB · Edmonton, AB
- Full-time
As a Rental Technician, you will program and tune communication equipment via Motorola and other manufacturers’ proprietary software and applications. Hands-on in-office training will be…
Added 12 hours ago
TI
Controls Technician
Trane Italia
Ottawa, ON
- Full-time
Field-based: Work is conducted on-site at customer locations.
Added 13 hours ago
CE
Electronic Technician (Oilfield Cementing)
Canadian Energy Insight Inc.
Grande Prairie, AB
- Internship
The Electronic Technician will report directly to the Lead – Controls & Instrumentation. The primary function of this position is to perform scheduled and unscheduled maintenance on Sanjel…
Added 13 hours ago
CE
Electronic Technician (Oilfield Cementing)
Canadian Energy Insight Inc.
AB · Edmonton, AB
- Internship
The Electronic Technician will report directly to the Lead – Controls & Instrumentation. The primary function of this position is to perform scheduled and unscheduled maintenance on Sanjel…
Added 13 hours ago
SI
Assembly Technician - Wellhead
Stream-Flo Industries
AB · Edmonton, AB
- Full-time
Reporting to the Shop Supervisor, the Wellhead Assembly Technician is responsible for assembly, testing and painting of wellhead equipment.
Added 14 hours ago
Field Service Technician
Ocado Group
Toronto, ON
This role is to work with our technology doing maintenance and repair of the SORT. The Field Service Technician is responsible for problem-solving and assisting in the resolution of matters…
Added 14 hours ago
GC
Hvac dispatcher
GLP Canada Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience in dispatching, scheduling, or coordinating field service teams in HVAC, construction, or related industries.
Added 14 hours ago
PE
Shop Foreman
Pitbull Energy Services
Edmonton, AB · Leduc, AB
- $50 to $56 CAD / hour
We’re looking for an experienced Shop Foreman to lead our maintenance team and keep our equipment safe, reliable, and ready for the field.
Added 15 hours ago
WO
Technical Support Specialist
White Owl Family Office Group
Georgetown, ON
- Full-time
University degree or College diploma in the field of computer science and 2 years equivalent work experience in a related field.
Added 15 hours ago
SI
Assembly Technician - Wellhead
Stream-Flo Industries
Edmonton, AB
- Full-time
Reporting to the Shop Supervisor, the Wellhead Assembly Technician is responsible for assembly, testing and painting of wellhead equipment.
Added 15 hours ago
OP
Electrical & Control Tech'n/Technologist Trainee
Ontario Power Generation
Campbellford, ON
- Full-time
Completion of Grade 12 or international equivalent, plus a minimum two-year community college diploma in a relevant Technician, Technology, or related field of study*.
Added 15 hours ago
C-
Technicien de service
Copicom - Copicom Solutions, divisions de KYOCERA Document Solutions Canada, Ltée
Montreal, QC
- Full-time
Added 15 hours ago
B
Rental Technician Edmonton, AB
BearCom
AB · Edmonton, AB
- Other
As a Rental Technician, you will program and tune communication equipment via Motorola and other manufacturers’ proprietary software and applications. Hands-on in-office training will be…

Ocado Group

Field Service Technician

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: With up to 1 year experience in a similar role in a technical environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

Field Service Technician

Ocado Intelligent Automation - Brampton, Ontario

About us

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under Ocado.com and other specialist shop banners, together with its Ocado Solutions division. The Ocado Solutions division is responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business. Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with the Kroger Family of Companies in the United States and Sobey's Family of Companies in Canada to help redefine the grocery customer experience through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform. Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce.

This role is to work with our technology doing maintenance and repair of the SORT. The Field Service Technician is responsible for problem-solving and assisting in the resolution of matters brought forward by product support specialists. The technician should be able to communicate with team members, customers and stakeholders in a strong manner to maintain a strong rapport.

What You Get To Do In This Role:

Address and resolve complex issues escalated by Product Support Specialists.
Follow escalation matrix for unresolved issues to hardware, and software teams as necessary.
Utilize electrical wiring diagrams / schematic to troubleshoot issues
Diagnose technical issues involving robotic machines, including Fanuc Arms, network connections, hard drives, and electrical box malfunctions
Read and interpret device logs to identify and resolve problems.
Review, understand Standard Operating Procedures (SOPs), and implement changes as they relate to the remote monitoring system to fix issues within the Robotic machines
Manage onsite inventory and perform physical audits to ensure a sufficient supply of spare parts, maintain safe and organized work environment around equipment
Create and update the ticketing tool daily
Conduct preventative maintenance on robotic systems to ensure optimal performance and avoid potential problems.
Travel to different sites as needed to provide on-site support for customers
Serve as the primary point of contact for the customer on-site, providing exceptional customer service and support.

Qualifications

With up to 1 year experience in a similar role in a technical environment.
Diploma / Bachelor in Electrical Engineering/ Computer Hardware and Software is an advantage
Strong understanding of electrical systems, network connections, and robotic technologies.
Excellent troubleshooting and problem-solving skills.
Effective communication skills with the ability to explain technical issues to non-technical users.
Proficiency in using ticketing systems like Freshdesk and Jira
Ability to work independently and as part of a team.
Customer-oriented attitude with a focus on providing high-quality service.

Apply About employer

More about this job

Responsibilities

The Field Service Technician is responsible for diagnosing and repairing robotic systems, including Fanuc arms and electrical components, while providing on-site support to customers. They must also manage spare parts inventory, maintain accurate ticketing records, and follow standard operating procedures to ensure optimal equipment performance.

Requirements

Candidates should have up to one year of experience in a technical environment and a strong understanding of electrical systems and robotics. A diploma or bachelor's degree in electrical engineering or computer hardware/software is considered an advantage.

Skills

Electrical troubleshooting
Robotic maintenance
Fanuc arms
Network connections
Schematic reading
Ticketing systems
Freshdesk
Jira
Preventative maintenance
Inventory management
Technical support
Problem-solving
Communication skills
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Robotics
Ocado Smart Platform
Fanuc Arms
Electrical Engineering
Troubleshooting
Preventative Maintenance
Inventory Management
Freshdesk
Jira
SOP
Hardware
Software
Network Connections
Automation
Logistics
Technical Support
Customer Service

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