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Added 5 mins ago
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Seasonal Photo Editor
Canvaspop
Remote, Canada
- $19.7 CAD / hour
- Full-time
- Remote
Post secondary education in Graphic Design or a related field
Added 34 mins ago
SD
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient
Added 1 hour ago
CO
Student Services Specialist (Contract)
CPA Ontario
Canada
- Contract
As Student Services Specialist, you will coordinate and review student and prospect applications, documents and work experience records within the Student Services business unit, working…
Added 2 hours ago
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ES Specialist
SLB
St. John's, NL
- Full-time
The Environmental Solutions Specialist – Solids Control Operator located in Newfoundland, Canada is responsible for maintaining safe, efficient, and reliable service delivery to Customers.…
Added 2 hours ago
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Visual Merchandising Specialist | Champlain Place
lululemon
NB · Brunswick, NB
- Full-time
The Visual Merchandising Specialist is responsible for ensuring company directed visual merchandising (VM) strategies and standards are brought to life. This role executes product…
Added 2 hours ago
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Investor Relations Specialist
Speiro
Montreal, QC
- Full-time
As an Investor Relations Specialist at Speiro, you'll play a crucial role in maintaining transparent and effective communication with our investors. Your work will ensure investors are…
Added 4 hours ago
LC
Specialist, Front Store Operations
Loblaw Companies Limited
Toronto, ON
- Full-time
…various Central Office departments to support the Stores and the Field Resources on the execution of scheduling, workload planning and operational in-store processes. The incumbent…
Added 4 hours ago
SD
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are…
Added 8 hours ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…of Student Engagement and Events, the Administrative Staff Specialist I will play a vital role in providing administrative support to the Department of Student Life's various programs. This…
Added 16 hours ago
Payroll Specialist
Tigercat | MacDonald Steel
Cambridge, ON
A proactive, solutions-focused role, the Payroll Specialist takes ownership of complex payroll matters, conducts root cause analysis, identifies risks and impacts, and drives issues through…
Added 18 hours ago
Specialist, Talent Acquisition
Velan Inc.
Montreal, QC
Reporting to the Human Resources Manager, the Talent Acquisition Specialist is responsible for the full recruitment cycle for specialized, technical, unionized, and non-unionized positions…
Added 18 hours ago
Specialist, Benefits
Velan Inc.
Montreal, QC
Reporting to the Human Resources Department, the Benefits Specialist is responsible for the administration and management of employee benefits programs for all employees, including group…
Added 20 hours ago
BS
Food Service Operations Support Specialist
Bento Sushi
Toronto, ON
- $45,000 to $52,000 CAD / year
- Full-time
Bento Sushi is seeking a proactive Operation Support Specialist to enhance the operations of our franchise locations. This role will focus on supporting store teams to ensure excellence in…
Added 22 hours ago
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Visual Merchandising Specialist | Carrefour Laval
lululemon
Laval, QC
- Full-time
Magasins expérientiels servant des aliments ou de la boisson seulement : certification en salubrité alimentaire ou en service de spiritueux.
Added 1 day ago
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Systems Specialist (Signals) (13530)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 1 day ago
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Responsable Approvisionnement Et Négociation
Aston Carter
Montreal, QC
- $46 to $75 CAD / hour
- Full-time
As a Project Procurement Specialist, you will lead and execute procurement activities for a major shipbuilding and defence project. You will manage end-to-end procurement processes and work…
Added 1 day ago
ME
Full Time Inventory Specialist - Whistler
Mountain Equipment Company
Whistler, BC
- $20.4 to $23 CAD / hour
- Full-time
The Inventory Specialist role is a frontline position that is focused on driving inventory excellence and customer service. The position works to improve in-store inventory accuracy by…
Added 1 day ago
ME
Inventory Specialist - Full Time
Mountain Equipment Company
Whistler, BC
- $20.4 to $23 CAD / hour
- Full-time
The Inventory Specialist role is a frontline position that is focused on driving inventory excellence and customer service. The position works to improve in-store inventory accuracy by…
Added 1 day ago
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Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
CBC GEM is looking for an Administrative Specialist (one-year contract) to join our CBC GEM Merchandising team.
Added 1 day ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 1 day ago
NB
Chief Developer in Data Engineering
National Bank of Canada
Montreal, QC
- Full-time
acting as an analytical data specialist. Leveraging your expertise in data
Added 1 day ago
NB
OTC Regulatory Project Advisor
National Bank of Canada
Montreal, QC
- Full-time
…Capital Operations (CMO) team at National Bank means acting as a specialist in regulatory reporting for over-the-counter (OTC) derivatives. In this role, you will contribute to the quality,…
Added 1 day ago
Field Support Specialist- Canada
DRiV
Vaughan, ON
We are looking for a Technical Product Specialist to cover the provinces of Ontario and Manitoba with focus in Toronto. Someone who is Red Seal certified with extensive product and…
Added 1 day ago
SC
Technical Support & Training Specialist
Savaria Corporation
Surrey, BC
- $65,000 to $85,000 CAD / year
- Temporary
Garaventa Lift is seeking a Technical Support & Training Specialist to provide troubleshooting support and product training for our accessibility and mobility equipment. This role is…
Added 1 day ago
KI
Operations Lead
Kiokii Inc
Markham, ON
- $17 to $18 USD / hour
- Full-time
A Bachelor's degree in Business, Retail Management, Operations Specialist or a related field is preferred

Ocado Group

Field Service Technician

Toronto, ON, Canada

Apply About employer

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Job details

Experience: With up to 1 year experience in a similar role in a technical environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

Field Service Technician

Ocado Intelligent Automation - Brampton, Ontario

About us

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under Ocado.com and other specialist shop banners, together with its Ocado Solutions division. The Ocado Solutions division is responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business. Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with the Kroger Family of Companies in the United States and Sobey's Family of Companies in Canada to help redefine the grocery customer experience through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform. Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce.

This role is to work with our technology doing maintenance and repair of the SORT. The Field Service Technician is responsible for problem-solving and assisting in the resolution of matters brought forward by product support specialists. The technician should be able to communicate with team members, customers and stakeholders in a strong manner to maintain a strong rapport.

What You Get To Do In This Role:

Address and resolve complex issues escalated by Product Support Specialists.
Follow escalation matrix for unresolved issues to hardware, and software teams as necessary.
Utilize electrical wiring diagrams / schematic to troubleshoot issues
Diagnose technical issues involving robotic machines, including Fanuc Arms, network connections, hard drives, and electrical box malfunctions
Read and interpret device logs to identify and resolve problems.
Review, understand Standard Operating Procedures (SOPs), and implement changes as they relate to the remote monitoring system to fix issues within the Robotic machines
Manage onsite inventory and perform physical audits to ensure a sufficient supply of spare parts, maintain safe and organized work environment around equipment
Create and update the ticketing tool daily
Conduct preventative maintenance on robotic systems to ensure optimal performance and avoid potential problems.
Travel to different sites as needed to provide on-site support for customers
Serve as the primary point of contact for the customer on-site, providing exceptional customer service and support.

Qualifications

With up to 1 year experience in a similar role in a technical environment.
Diploma / Bachelor in Electrical Engineering/ Computer Hardware and Software is an advantage
Strong understanding of electrical systems, network connections, and robotic technologies.
Excellent troubleshooting and problem-solving skills.
Effective communication skills with the ability to explain technical issues to non-technical users.
Proficiency in using ticketing systems like Freshdesk and Jira
Ability to work independently and as part of a team.
Customer-oriented attitude with a focus on providing high-quality service.

Apply About employer

More about this job

Responsibilities

The Field Service Technician is responsible for diagnosing and repairing robotic systems, including Fanuc arms and electrical components, while providing on-site support to customers. They must also manage spare parts inventory, maintain accurate ticketing records, and follow standard operating procedures to ensure optimal equipment performance.

Requirements

Candidates should have up to one year of experience in a technical environment and a strong understanding of electrical systems and robotics. A diploma or bachelor's degree in electrical engineering or computer hardware/software is considered an advantage.

Skills

Electrical troubleshooting
Robotic maintenance
Fanuc arms
Network connections
Schematic reading
Ticketing systems
Freshdesk
Jira
Preventative maintenance
Inventory management
Technical support
Problem-solving
Communication skills
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Robotics
Ocado Smart Platform
Fanuc Arms
Electrical Engineering
Troubleshooting
Preventative Maintenance
Inventory Management
Freshdesk
Jira
SOP
Hardware
Software
Network Connections
Automation
Logistics
Technical Support
Customer Service

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