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Added 47 mins ago
AI
Terraform Developer
Aptino, Inc.
NS · Nova Scotia, Canada
- Contract
We are looking for a hands-on Cloud Infrastructure Data Engineering Specialist with strong expertise in Terraform, Azure, infrastructure automation, and modern cloud data platforms.
Added 47 mins ago
Y
Senior Full Stack Developer – Cloud & Platform Engineering
Yochana
Calgary, AB
- Full-time
…across the full stack. This role combines hands on software engineering with cloud infrastructure, CI/CD, security, and engineering…
Added 2 hours ago
AS
Senior Full Stack Developer - Azure
Ardent SoftSol Inc.
Calgary, AB
- Contract
…across the full stack. This role combines hands on software engineering with cloud infrastructure, CI/CD, security, and engineering…
Added 5 hours ago
NB
Senior DevOps Integrator
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior DevOps Integrator in the Software Engineering – Developer Experience team at National Bank means acting as a specialist in integrating and operating DevOps platforms…
Added 22 hours ago
TI
Cyber Security Specialist
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Develop and integrate agents, LLMs, APIs, security tools, automation, and test environments.
Added 1 day ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 1 day ago
NB
Chief Developer in Data Engineering
National Bank of Canada
Montreal, QC
- Full-time
through engineering and automation best practices.
Added 2 days ago
PI
Senior Technical Team Lead - Software Development, R&D
Piicomm Inc.
Plantagenet Station, ON
- Full-time
…lifecycle. Our services combine operational expertise, software, automation, and technology to simplify complex business requirements and improve service…
Added 2 days ago
C
Senior Network Engineering Specialist
CGI
Montreal, QC
- Full-time
We are looking for a Senior Network Designer with strong expertise in network security, cloud technologies, and automation to support complex infrastructure projects and drive modernization…
Added 2 days ago
EI
Test Automation Technologist
Ecolab Inc.
Calgary, AB
- Full-time
…supercomputers, and desktop computers is seeking a talented Automation Specialist who will be responsible for designing, developing, and implementing automation solutions to support…
Added 2 days ago
B
Production Operations Manager
BMO
Toronto, ON · SCC
- Full-time
…evolution of production support capabilities across CorpFinFCU and Engineering portfolios, driving the organization's transition toward an A2030-aligned Silent-Ops operating model.…
Added 2 days ago
GC
Specialist, AutomationNew
Glencore Canada
Elkford, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, is responsible for safely delivering and maintaining a diverse set of technology that is redefining the way we…
Added 2 days ago
G
Specialist, Automation
Glencore
Elkford, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, is responsible for safely delivering and maintaining a diverse set of technology that is redefining the way we…
Added 2 days ago
CI
Senior Autonomy Validation Specialist / Spécialiste senior de la validation de l’autonomie
Caterpillar Inc.
Laval, QC
- Full-time
…Caterpillar enterprise to advance technologies including autonomy and automation, which helps enhance site safety, productivity and efficiency across customer operations worldwide. Cat…
Added 2 days ago
CS
Facilities Maintenance Specialist
Canucks Sports & Entertainment (CSE)
Vancouver, BC
- Full-time
…and facility improvement projects. The Facilities Maintenance Specialist will help ensure building issues are identified, prioritized, and resolved efficiently, while coordinating work…
Added 2 days ago
NB
DevSecOps Technical Lead, Cryptography
National Bank of Canada
Montreal, QC
- Full-time
…cybersecurity posture through your expertise in public key infrastructure (PKI), cloud security, automation, and the operation of critical platforms.Your…
Added 2 days ago
G
Specialist, Automation
Glencore
Sparwood, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, Processing Systems is responsible for safely delivering and maintaining a diverse set of technology that is…
Added 2 days ago
Logistics Engineering Specialist
Siemens
Concord, ON
…finished-goods staging, and shipping operations. The role applies engineering, Lean, data-analysis, and SAP/WMS knowledge to improve efficiency, inventory accuracy, space utilization,…
Added 2 days ago
Specialist Systems, IT
City of Mississauga
Mississauga, ON
As a DevOps Specialist, you will work with technical teams across the organization to implement DevOps strategies and automate applications and infrastructure across on-premise and cloud…
Added 2 days ago
EV
Specialist, Automation
Elk Valley Resources
Elkford, BC
- $95,000 to $112,000 CAD / year
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, is responsible for safely delivering and maintaining a diverse set of technology that is redefining the way we…
Added 2 days ago
EV
Specialist, Automation
Elk Valley Resources
Elkford, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, is responsible for safely delivering and maintaining a diverse set of technology that is redefining the way we…
Added 2 days ago
Principal Cybersecurity Specialist, Incident Response
Questrade Financial Group
Toronto, ON
The Principal Cybersecurity Specialist, Incident Response is a critical contributor to delivering sustainable and measurable results in identifying and responding to cyber threats -…
Added 2 days ago
W
Principal Process Automation & Controls Engineer
Worley
Calgary, AB
- Full-time
The Principal Process Automation & Controls Engineer is responsible for providing control system engineering support for industrial facilities and projects. The role requires an…
Added 2 days ago
AG
Process Control Specialist
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The Process Control Specialist (Automation Technician) provides hands‑on support for process control, automation, operational technology (OT), and industrial data systems across the Island…
Added 3 days ago
GC
Specialist, AutomationNew
Glencore Canada
Sparwood, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, Processing Systems is responsible for safely delivering and maintaining a diverse set of technology that is…

Ocado Group

Field Service Technician

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: With up to 1 year experience in a similar role in a technical environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

Field Service Technician

Ocado Intelligent Automation - Brampton, Ontario

About us

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under Ocado.com and other specialist shop banners, together with its Ocado Solutions division. The Ocado Solutions division is responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business. Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with the Kroger Family of Companies in the United States and Sobey's Family of Companies in Canada to help redefine the grocery customer experience through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform. Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce.

This role is to work with our technology doing maintenance and repair of the SORT. The Field Service Technician is responsible for problem-solving and assisting in the resolution of matters brought forward by product support specialists. The technician should be able to communicate with team members, customers and stakeholders in a strong manner to maintain a strong rapport.

What You Get To Do In This Role:

Address and resolve complex issues escalated by Product Support Specialists.
Follow escalation matrix for unresolved issues to hardware, and software teams as necessary.
Utilize electrical wiring diagrams / schematic to troubleshoot issues
Diagnose technical issues involving robotic machines, including Fanuc Arms, network connections, hard drives, and electrical box malfunctions
Read and interpret device logs to identify and resolve problems.
Review, understand Standard Operating Procedures (SOPs), and implement changes as they relate to the remote monitoring system to fix issues within the Robotic machines
Manage onsite inventory and perform physical audits to ensure a sufficient supply of spare parts, maintain safe and organized work environment around equipment
Create and update the ticketing tool daily
Conduct preventative maintenance on robotic systems to ensure optimal performance and avoid potential problems.
Travel to different sites as needed to provide on-site support for customers
Serve as the primary point of contact for the customer on-site, providing exceptional customer service and support.

Qualifications

With up to 1 year experience in a similar role in a technical environment.
Diploma / Bachelor in Electrical Engineering/ Computer Hardware and Software is an advantage
Strong understanding of electrical systems, network connections, and robotic technologies.
Excellent troubleshooting and problem-solving skills.
Effective communication skills with the ability to explain technical issues to non-technical users.
Proficiency in using ticketing systems like Freshdesk and Jira
Ability to work independently and as part of a team.
Customer-oriented attitude with a focus on providing high-quality service.

Apply About employer

More about this job

Responsibilities

The Field Service Technician is responsible for diagnosing and repairing robotic systems, including Fanuc arms and electrical components, while providing on-site support to customers. They must also manage spare parts inventory, maintain accurate ticketing records, and follow standard operating procedures to ensure optimal equipment performance.

Requirements

Candidates should have up to one year of experience in a technical environment and a strong understanding of electrical systems and robotics. A diploma or bachelor's degree in electrical engineering or computer hardware/software is considered an advantage.

Skills

Electrical troubleshooting
Robotic maintenance
Fanuc arms
Network connections
Schematic reading
Ticketing systems
Freshdesk
Jira
Preventative maintenance
Inventory management
Technical support
Problem-solving
Communication skills
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Robotics
Ocado Smart Platform
Fanuc Arms
Electrical Engineering
Troubleshooting
Preventative Maintenance
Inventory Management
Freshdesk
Jira
SOP
Hardware
Software
Network Connections
Automation
Logistics
Technical Support
Customer Service

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