Jobs in Canada

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Added 14 mins ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
Working with the account Governance lead and other account Team Leads to maintain and enhance the data quality plan and measure data quality through business intelligence dashboards and…
Added 14 mins ago
O
Customer Success Manager
Occupier
Remote, Canada
- Full-time
- Remote
…cross-functional seat at an ambitious scale-up that’s well positioned to lead a historically underserved…
Added 45 mins ago
A
Senior Software Engineer, Java - 12 Month Contract
Aviso
Vancouver, BC
- Full-time
Lead end-to-end development of software modules, ensuring adherence to coding standards, architectural principles, and best practices
Added 45 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 45 mins ago
TS
Senior Healthcare Architectural Technologist
TalentSphere Staffing Solutions
New Westminster, BC
- Full-time
Lead architectural drawing production and technical coordination on healthcare projects.
Added 45 mins ago
CI
Class Action / Insurance Defense Lawyer (5 Years) | | Elevate Your Advocacy
Cartel Inc.
Toronto, ON
- Full-time
This is a strategic move for an ambitious Insurance Defense Lawyer ready to graduate from a "processing" role to a "lead" role. You won’t just be summarizing files; you will be driving them.
Added 45 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 45 mins ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Participate or lead continuous improvement activities
Added 45 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 45 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 45 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 45 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 45 mins ago
TT
Retail Customer Service Coordinator Full Time Winners/Homesense- Penticton Mall
The TJX Companies, Inc.
Penticton, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
NF
Bakery InStore Department Manager Part Time Day
No Frills
Whitby, ON
- Part-time
Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 1 hour ago
MM
YouTube Content Strategist
Martell Media
Kelowna, BC
- Full-time
We are looking for an experienced YouTube Content Strategist to lead the creative strategy behind a world-class YouTube channel. This is not an execution-only role. We need someone who…
Added 1 hour ago
G
Senior Lawyer - Solicitor
gpac
Vancouver, BC
- $121,800 to $162,400 CAD / year
- Full-time
Platform to build and lead the solicitor offering within an established firm
Added 1 hour ago
M
Department Manager, Category
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
…merchandising execution, pricing, and visual standards. You lead and develop teams, partner with the Senior Staff Team, and use business insights to improve sales performance, inventory…
Added 1 hour ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
Lead complex indirect tax advisory engagements involving GST/HST, provincial sales taxes, QST, customs, and other indirect tax matters.
Added 1 hour ago
M
Department Manager, Member Experience
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
Reporting to the General Manager, you lead and develop frontline teams, strengthen community connections, and ensure consistent execution of service and operational standards. You are…
Added 1 hour ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
Working with the account Governance lead and other account Team Leads to maintain and enhance the data quality plan and measure data quality through business intelligence dashboards and…
Added 1 hour ago
AW
Senior Software Engineer, Java - 12 Month Contract
Aviso Wealth
Remote, Canada
- Full-time
- Remote
Lead end-to-end development of software modules, ensuring adherence to coding standards, architectural principles, and best practices
Added 1 hour ago
Partner Relationship Manager
Property Law Firm CB LLP
Oakville, ON
Added 1 hour ago
Partner Relationship Manager
Property Law Firm CB LLP
Calgary, AB
Added 1 hour ago
U
Sr Community Developer - For Honor
Ubisoft
Montreal, QC
- Full-time
The Senior Community Developer is a leader in creating global community engagement strategies that support player retention inside & outside of their experiences with our games. They will…
Added 1 hour ago
EG
Environmental Risk Assessment Specialist
Egis Group
Hamilton, ON
- $95,000 to $130,000 CAD / year
- Full-time
Lead, design, and conduct Human Health Risk Assessments (HHRA) and Ecological Risk Assessments (ERA) for major transportation projects (i.e. Hamilton LRT, Pearson Airport), infrastructure…

Occupier

Customer Success Manager

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Experience: Industry Experience: 2+ years of experience working in corporate real estate, property management, contracts management, or related industry **
Posting language: English
Posted: Nov 8, 2026

Original job description

About Us We’re on a mission to unlock the transformative power of physical spaces for connection, community, and commerce. We do this by becoming the intelligent operating system for corporate real estate teams, giving them data that is correct, current, and complete. Real estate is often a company’s second-largest expense, yet most real estate and finance teams still manage their leases with spreadsheets and outdated tools. Occupier was created to change that. We’re building the future of lease management: eliminating manual work, automating compliance, and giving real estate and finance teams the real-time insight they need to make smarter decisions. We’re not your typical scale-up. We’re a community of builders, tinkerers, and experimenters, backed by Unbundled Capital, investors with a proven track record of picking winners. Our product is best-in-class, and so are the internal tech stack and the team behind it. We’re building a market-leading, AI-enabled go-to-market function that works cross-functionally in pursuit of ambitious goals. If you’re a customer-obsessed builder looking for a challenging, rewarding opportunity to develop real, marketable skills as a foundational member of a tech startup, this role may be for you. About the Role As a Customer Success Manager, you’ll partner with our customers to help them get maximum value from Occupier and reach their desired outcomes. You’ll own the full customer lifecycle, from activation and adoption through renewal and advocacy. Along the way, you’ll work closely with Onboarding, Solutions Consulting, Product Management, and Sales to spot friction, capitalize on trends, and deliver an increasingly exceptional customer experience. This role is ideal for a proactive, empathetic, and strategic builder who wants a cross-functional seat at an ambitious scale-up that’s well positioned to lead a historically underserved market. What you’ll Do Account Management: Manage a portfolio of customers, acting as their primary point of contact and trusted advisor. Onboarding & Adoption: Guide new customers through the onboarding process, ensuring a smooth and successful start with our product. Proactive Engagement: Regularly check in with customers to ensure they are getting the most value out of our product and identify opportunities for expansion or further engagement. Problem-Solving: Address customer inquiries, resolve issues efficiently, and escalate complex technical problems to the appropriate teams. Product Expertise: Become a subject matter expert on our product, providing best practices and strategic guidance to customers. Feedback Loop: Gather and synthesize customer feedback to inform our product roadmap and improve the overall customer experience. Success Metrics: Track and analyze key customer success metrics (e.g., adoption rates, churn, satisfaction scores) and report on your portfolio's health. Content Creation: Contribute to our knowledge base and create resources (e.g., help articles, tutorials, webinars) to empower customers. Who you Are Industry Experience: 2+ years of experience working in corporate real estate, property management, contracts management, or related industry ** Domain Experience: 3+ years of experience in a customer-facing role, such as customer success, professional services, business development, or account management within a fast-growth or startup SaaS environment Proactive & Organized: You are a self-starter who can manage multiple priorities and projects simultaneously while maintaining a high level of organization Problem-Solver: You are a curious and creative thinker who can quickly identify problems and propose effective solutions Communication: Excellent written and verbal communication skills. You can explain complex concepts clearly and concisely Team-player: You thrive in a collaborative environment and enjoy working with different departments to achieve a common goal High-empathy: You genuinely care about helping people and have a natural ability to understand and empathize with customer needs and challenges AI-pilled: You have practical experience using the latest tech to scape your influence and impact Why join us? Impact: You'll have a direct and significant impact on our company's growth and the success of our customers Growth: We're a fast-growing company, which means lots of opportunities for professional development and career advancement Culture: We have a supportive, collaborative, and fun work environment where your voice is heard and valued Compensation: Competitive salary, equity options, and a comprehensive benefits package Perks: Work from anywhere in NA! Occupier is a Remote-first company with hubs in Toronto and Boston

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More about this job

Responsibilities

Manage a portfolio of customers throughout onboarding, adoption, renewal, and advocacy, serving as their primary contact and strategic advisor. Resolve customer issues, monitor success metrics, share feedback with internal teams, and create resources that help customers get more value from the product.

Requirements

Requires at least 2 years of experience in corporate real estate, property management, contracts management, or a related industry, plus at least 3 years in a customer-facing role within a fast-growth or startup SaaS environment. Candidates should be organized, proactive, empathetic, strong communicators, collaborative problem-solvers, and experienced with using modern technology to increase their impact.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Adoption
Customer Retention
Problem-Solving
Product Expertise
Customer Feedback Analysis
Customer Success Metrics
Written Communication
Verbal Communication
Cross-Functional Collaboration
Organization
Empathy
Content Creation

Benefits

Equity Options

Remote locations

North America

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Corporate Real Estate
Lease Management
Property Management
Contracts Management
SaaS
Customer Onboarding
Product Adoption
Account Management
Renewals
Customer Advocacy
Customer Experience
Customer Feedback
Product Roadmap
Adoption Rates
Churn
Customer Satisfaction
Knowledge Base
Help Articles
Tutorials
Webinars
AI-Enabled
Cross-Functional Collaboration
Solutions Consulting
Product Management
Sales

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