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Added 6 mins ago
MT
Staff Software Engineer
Maximum Technologies, Inc.
Remote, Canada
- Full-time
- Remote
Maximum is building a core banking platform. Not a layer on top of a legacy core: the ledger, product, payments, card and compliance systems a bank actually runs on. As a Staff Software…
Added 20 mins ago
O
Customer Success Manager
Occupier
Remote, Canada
- Full-time
- Remote
…investors with a proven track record of picking winners. Our product is best-in-class, and so are the internal tech stack and the team behind it. We’re building a market-leading, AI-enabled…
Added 51 mins ago
A
Senior Software Engineer, Java - 12 Month Contract
Aviso
Vancouver, BC
- Full-time
Reporting to the Manager, Software Engineering, the Senior Software Engineer leads the development of software modules and ensures adherence to engineering standards and best practices.…
Added 51 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 51 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 1 hour ago
M
Department Manager, Category
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
Reporting to the General Manager, you oversee assigned product categories and are responsible for store-floor assortment, inventory flow, merchandising execution, pricing, and visual…
Added 1 hour ago
M
Department Manager, Member Experience
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
What sets MEC apart is our deep expertise, thoughtful product curation, and strong community connection, all focused on serving our members. Our teams bring lived outdoor experience and…
Added 1 hour ago
AW
Senior Software Engineer, Java - 12 Month Contract
Aviso Wealth
Remote, Canada
- Full-time
- Remote
Reporting to the Manager, Software Engineering, the Senior Software Engineer leads the development of software modules and ensures adherence to engineering standards and best practices.…
Added 3 hours ago
A
Senior AI Architect
AltaML
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
…academic experience in data science, software engineering, product development, and machine learning…
Added 3 hours ago
LC
Senior Process Engineer
Linamar Corporation
Guelph, ON
- Full-time
As a Senior Process Engineer, you will be responsible for the full scope of projects, including development, planning, execution and implementation of manufacturing processes for new and…
Added 3 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 3 hours ago
M
RQ11845 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
a product's extensibility and maintainability.
Added 4 hours ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
…application engineering processes etc. as well as business development and sales…
Added 4 hours ago
EM
Robotics Software Engineer
Elementiam Materials & Manufacturing Inc
AB · Edmonton, AB
- Contract
You’ll lead the development of our core software as part of a strong engineering team.. Alongside experts in robotics and 3D vision, you’ll focus on the technical heart of the company: the…
Added 4 hours ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Strong commitment to the development of our employees, including continuous education opportunities like product specific training, and company developed technical videos.
Added 4 hours ago
CB
Baker
COBS Bread
Prince George, BC
- Full-time
…The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer…
Added 4 hours ago
AG
Account Executive, Insurance - Toronto
American Global
ON · Ontario
- Full-time
Actively lead account management staff in annual stewardship process, pre-renewal process, final renewal delivery, and other significant account management services for assigned client book…
Added 4 hours ago
Baker
COBS Bread
Prince George, BC
…The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer…
Added 5 hours ago
W
Maintenance Manager (Manufacturing) - Sudbury, ON.
Wonderbrands
Sudbury, ON
- Other
…bakery priorities. Track and eliminate causes of downtime. Lead smaller scope process improvements to achieve specific measurable…
Added 5 hours ago
A
Senior Dynamics 365 F&O Functional Consultant-RQ00762
Amyantek
Toronto, ON
- Contract
…solid functional and system knowledge across areas such as Product Information Management, Procure-to-Pay, Order-to-Cash, Master Planning, and ideally WMS. They should be able to discuss…
Added 5 hours ago
CB
Full Time 3:30-4am Start
COBS Bread
Oshawa, ON
- Full-time
…The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer…
Added 5 hours ago
CB
Full Time 3:30-4am Start
COBS Bread
Oshawa, ON
- Full-time
…The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer…
Added 5 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
…CrossDock community), with in-house design support and a RevOps lead who owns HubSpot configuration and funnel reporting. We use AI extensively for research, drafting, repurposing and…
Added 6 hours ago
DT
Market Discovery & Pilot Scout
DHD TECH SOLUTIONS LTD.
Canada
- Part-time
Log Findings & Debrief: Enter structured survey notes into our CRM/tracker and participate in a weekly strategic debrief with Platrix’s founding team (CEO & Head of Business Development).
Added 6 hours ago
GS
Sales And Marketing Specialist
Go Sales
Mississauga, ON
- Full-time
…Marketing Specialist will generate and qualify leads, conduct product or service presentations, and manage the full sales cycle from prospecting to closing. The role includes maintaining…

Occupier

Customer Success Manager

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Experience: Industry Experience: 2+ years of experience working in corporate real estate, property management, contracts management, or related industry **
Posting language: English
Posted: Nov 8, 2026

Original job description

About Us We’re on a mission to unlock the transformative power of physical spaces for connection, community, and commerce. We do this by becoming the intelligent operating system for corporate real estate teams, giving them data that is correct, current, and complete. Real estate is often a company’s second-largest expense, yet most real estate and finance teams still manage their leases with spreadsheets and outdated tools. Occupier was created to change that. We’re building the future of lease management: eliminating manual work, automating compliance, and giving real estate and finance teams the real-time insight they need to make smarter decisions. We’re not your typical scale-up. We’re a community of builders, tinkerers, and experimenters, backed by Unbundled Capital, investors with a proven track record of picking winners. Our product is best-in-class, and so are the internal tech stack and the team behind it. We’re building a market-leading, AI-enabled go-to-market function that works cross-functionally in pursuit of ambitious goals. If you’re a customer-obsessed builder looking for a challenging, rewarding opportunity to develop real, marketable skills as a foundational member of a tech startup, this role may be for you. About the Role As a Customer Success Manager, you’ll partner with our customers to help them get maximum value from Occupier and reach their desired outcomes. You’ll own the full customer lifecycle, from activation and adoption through renewal and advocacy. Along the way, you’ll work closely with Onboarding, Solutions Consulting, Product Management, and Sales to spot friction, capitalize on trends, and deliver an increasingly exceptional customer experience. This role is ideal for a proactive, empathetic, and strategic builder who wants a cross-functional seat at an ambitious scale-up that’s well positioned to lead a historically underserved market. What you’ll Do Account Management: Manage a portfolio of customers, acting as their primary point of contact and trusted advisor. Onboarding & Adoption: Guide new customers through the onboarding process, ensuring a smooth and successful start with our product. Proactive Engagement: Regularly check in with customers to ensure they are getting the most value out of our product and identify opportunities for expansion or further engagement. Problem-Solving: Address customer inquiries, resolve issues efficiently, and escalate complex technical problems to the appropriate teams. Product Expertise: Become a subject matter expert on our product, providing best practices and strategic guidance to customers. Feedback Loop: Gather and synthesize customer feedback to inform our product roadmap and improve the overall customer experience. Success Metrics: Track and analyze key customer success metrics (e.g., adoption rates, churn, satisfaction scores) and report on your portfolio's health. Content Creation: Contribute to our knowledge base and create resources (e.g., help articles, tutorials, webinars) to empower customers. Who you Are Industry Experience: 2+ years of experience working in corporate real estate, property management, contracts management, or related industry ** Domain Experience: 3+ years of experience in a customer-facing role, such as customer success, professional services, business development, or account management within a fast-growth or startup SaaS environment Proactive & Organized: You are a self-starter who can manage multiple priorities and projects simultaneously while maintaining a high level of organization Problem-Solver: You are a curious and creative thinker who can quickly identify problems and propose effective solutions Communication: Excellent written and verbal communication skills. You can explain complex concepts clearly and concisely Team-player: You thrive in a collaborative environment and enjoy working with different departments to achieve a common goal High-empathy: You genuinely care about helping people and have a natural ability to understand and empathize with customer needs and challenges AI-pilled: You have practical experience using the latest tech to scape your influence and impact Why join us? Impact: You'll have a direct and significant impact on our company's growth and the success of our customers Growth: We're a fast-growing company, which means lots of opportunities for professional development and career advancement Culture: We have a supportive, collaborative, and fun work environment where your voice is heard and valued Compensation: Competitive salary, equity options, and a comprehensive benefits package Perks: Work from anywhere in NA! Occupier is a Remote-first company with hubs in Toronto and Boston

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More about this job

Responsibilities

Manage a portfolio of customers throughout onboarding, adoption, renewal, and advocacy, serving as their primary contact and strategic advisor. Resolve customer issues, monitor success metrics, share feedback with internal teams, and create resources that help customers get more value from the product.

Requirements

Requires at least 2 years of experience in corporate real estate, property management, contracts management, or a related industry, plus at least 3 years in a customer-facing role within a fast-growth or startup SaaS environment. Candidates should be organized, proactive, empathetic, strong communicators, collaborative problem-solvers, and experienced with using modern technology to increase their impact.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Adoption
Customer Retention
Problem-Solving
Product Expertise
Customer Feedback Analysis
Customer Success Metrics
Written Communication
Verbal Communication
Cross-Functional Collaboration
Organization
Empathy
Content Creation

Benefits

Equity Options

Remote locations

North America

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Corporate Real Estate
Lease Management
Property Management
Contracts Management
SaaS
Customer Onboarding
Product Adoption
Account Management
Renewals
Customer Advocacy
Customer Experience
Customer Feedback
Product Roadmap
Adoption Rates
Churn
Customer Satisfaction
Knowledge Base
Help Articles
Tutorials
Webinars
AI-Enabled
Cross-Functional Collaboration
Solutions Consulting
Product Management
Sales

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