Find work in Canada.

321,951 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
TR
JREQ203081 Staff Software Engineer I (Open)
Thomson Reuters
Toronto, ON
- Full-time
…systems, and their work is felt well beyond their own code. The team’s operating principles are non-negotiable. You own your work end-to-end, from the first commit to the production…
Added 3 mins ago
B-
Specialiste projet Cargo / Project Cargo Specialist
BLV - Value Chain Partners
Westmount, QC
- Full-time
Added 3 mins ago
WI
Senior Archaeologist
WSP in Canada
Whitby, ON
- Full-time
Support business development: lead technical approaches, contribute to proposals, and cultivate strong client relationships.
Added 3 mins ago
WI
Lead Archaeologist
WSP in Canada
Whitby, ON
- Full-time
Support business development: lead technical approaches, contribute to proposals, and cultivate strong client relationships.
Added 3 mins ago
WI
Senior Archaeologist
WSP in Canada
Markham, ON
- Full-time
Support business development: lead technical approaches, contribute to proposals, and cultivate strong client relationships.
Added 3 mins ago
WI
Senior Archaeologist
WSP in Canada
Vaughan, ON
- Full-time
Support business development: lead technical approaches, contribute to proposals, and cultivate strong client relationships.
Added 3 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Grande Prairie, AB
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training,…
Added 4 mins ago
VA
Food and Beverage Supervisor - Contract, Part-Time [S]
Vancouver Aquarium
Vancouver, BC
- Part-time
…Beverage Supervisors offer ongoing coaching and training to the team, maintains a cohesive working environment and ensures the team has all resources required for the operational success of…
Added 4 mins ago
Manager, Agent Development, Applied AI
Google
Toronto, ON · Waterloo, ON
Serve as the technical lead, establishing code standards, architectural best practices, and benchmarks to elevate development excellence across the team.
Added 4 mins ago
Senior Software Developer, Mobile (iOS), Platforms and Devices
Google
Waterloo, ON
3 years of experience with iOS application development.
Added 4 mins ago
OS
(PERMANENT FULL TIME) INTEGRATED MH-A CP-S DIRECTOR
Ontario Shores Centre for Mental Health Sciences
Whitby, ON
- Full-time
…and a health hub model of care. We are extremely proud of our team - warm, caring professionals who take a genuine interest in our patients. We passionately pursue excellence and create a…
Added 4 mins ago
M
Building Infrastructure Project Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…space exploration and infrastructure. The global MDA Space team of more than 5 500 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable…
Added 4 mins ago
SC
Finance Research and Policy Specialist
Servus Credit Union
Edmonton, AB · Calgary, AB
- Full-time
Lead and influence team members with confidence, despite having no direct reports.
Added 4 mins ago
E
Automation Specialist
Ecolab
Calgary, AB · CAN-Calgary Office Liquid Lab
- Full-time
We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while…
Added 4 mins ago
E
Staff Eng, API Design & Governance
eBay
Toronto, ON
- Full-time
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
Added 4 mins ago
AR
Regional Sales Coordinator
Algonquin Resort
Toronto, ON
- Full-time
Added 4 mins ago
M
Software Engineer II, Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
Added 4 mins ago
M
Staff Software Engineer - Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
Added 4 mins ago
VC
Licensed Practical Nurse (LPN) - Discharge Lounge
Vancouver Coastal Health
North Vancouver, BC
- $32.84 to $41.35 CAD / hour
- Temporary
Come work as a Licensed Practical Nurse with Vancouver Coastal Health (VCH) in our Discharge Lounge at Lions Gate Hospital in North Vancouver, BC! Apply now to join the team!
Added 4 mins ago
VC
Licensed Practical Nurse (LPN) - Emergency
Vancouver Coastal Health
Richmond, BC
- $32.84 to $41.35 CAD / hour
- Full-time
Come work as a Licensed Practical Nurse (LPN) with Vancouver Coastal Health (VCH) on the Emergency team at Richmond Hospital in Richmond, BC. Apply now to join our team!
Added 4 mins ago
VC
Registered Nurse (RN) - Palliative Care
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
…independently and as a member of an interdisciplinary care team to achieve quality symptom management, goals of care conversations and end of life care. Assesses, consults, plans,…
Added 4 mins ago
SI
Senior iOS Engineer
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
We are seeking a Senior iOS Engineer to join our Growth Retention & Monetization team. You will be the iOS technical owner for the team across the Everand and Scribd apps, and lead the…
Added 4 mins ago
RB
Principal Product Manager, AI Solutions
Royal Bank of Canada
Vancouver, BC
- Full-time
RBC Borealis is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the…
Added 4 mins ago
H
Dining Room Supervisor, Full Time
Havergal
Sudbury, ON
- Full-time
We are seeking an outgoing and highly motivated Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The successful candidate will have…
Added 4 mins ago
Lead Doctor - Whitby, ON
Veterinary Emergency Group (VEG)
Whitby, ON
As a Lead Emergency Veterinarian at VEG, beyond helping people and their pets, you’ll take ownership of supporting your team and ensuring that your hospital is a model of clinical…

OCS Ontario Cannabis Store

Data Analyst, Customer Support Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 5+ years of experience in data analytics, business intelligence, sales analytics, retail analytics, or related analytical roles.
Posting language: English
Posted: Oct 6, 2026

Original job description

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About The Role

We're looking for a Data Analyst, Customer Support Operations to join our team!

In this role, you will transform retailer support, customer experience, sales, and operational data into meaningful insights that help drive informed business decisions. You will be responsible for developing and maintaining dashboards, scorecards, recurring reports, and ad hoc analyses that enable internal teams to better understand service performance, retailer needs, operational trends, and opportunities for continuous improvement.

Working closely with Customer Support Operations, CRM, retailer-facing teams, Data Science, and technology partners, you will gather reporting requirements, validate data, support enhancements to the Retailer Data Program, and promote the consistent use of metrics across the organization. The role also involves translating complex data into clear, actionable insights for both technical and non-technical audiences, while helping to improve the accuracy, accessibility, and overall value of operational reporting.

About Your Day

Develop retailer-focused dashboards, scorecards, reports, and analytical solutions that support business growth and improved performance.
Partner with CRM and COS teams to deliver meaningful retailer insights related to sales performance, product assortment, purchasing patterns, customer engagement, inventory trends, and promotional effectiveness.
Produce recurring and ad hoc reporting that supports retailer business reviews, account planning, and growth initiatives.
Analyze retailer sales and product performance data to identify trends, opportunities, risks, and areas requiring attention.
Develop retailer segmentation, benchmarking, and comparative performance reporting to support strategic decision-making.
Translate complex data into actionable insights and recommendations that help retailer-facing teams drive business growth.
Provide analysis that helps business teams evaluate retailer engagement, service adoption, and growth opportunities
Act as the day-to-day business lead for assigned Retailer Data Program activities, coordinating requirements, enhancement requests, testing, documentation, and stakeholder feedback.
Develop and maintain the strategic roadmap for RDP enhancements, new capabilities, and future-state analytics solutions.
Gather business requirements from stakeholders and translate needs into clear development priorities.
Evaluate, prioritize, and manage enhancement requests based on business impact, customer value, and organizational objectives.
Partner closely with the Data Science team to design, test, validate, and implement new reporting features and analytical capabilities.
Monitor platform utilization, adoption, and effectiveness, recommending improvements that increase retailer engagement and value realization.
Lead continuous improvement initiatives that enhance the retailer experience and analytical capabilities of the platform.
Develop and maintain dashboards, scorecards, and recurring reports for Customer Experience Operations and associated retailer-support activities, leveraging Power BI
Produce weekly, monthly, quarterly, and annual reporting for Customer Experience Operations and associated retailer-support functions to inform [add detail on intended use of reporting].
Prepare forecasts and scenario analyses to support resource management decisions, retailer growth strategies, and business planning
Analyze service, retailer, sales, and operational data to investigate variances, trends, exceptions, and potential drivers of performance.
Automate repeatable reporting activities where practical and improve the consistency and efficiency of reporting processes.
Prepare presentations and reports to capture business narratives for Customer Service Leadership up to executive-level audiences.
Manage reports and datasets within assigned Power BI workspaces, following established access, publishing, security, and data-governance standards.
Develop and maintain scalable data models that support operational and strategic reporting requirements.
Write and optimize SQL queries to extract, transform, and analyze data from multiple sources.
Ensure data quality, integrity, consistency, and accuracy across reporting environments.
Maintain data dictionaries, KPI documentation, reporting standards, and governance frameworks.
Enable self-service analytics through training, documentation, and user support.

About You

Post-secondary degree or diploma in Data Analytics, Business Analytics, Computer Science, Statistics, Mathematics, Information Systems, Business Administration, or a related field.
Advanced education, specialization, or certifications in analytics, business intelligence, data management, or related disciplines.
5+ years of experience in data analytics, business intelligence, sales analytics, retail analytics, or related analytical roles.
Experience developing and administering Power BI dashboards and reporting environments.
Experience working with SQL and relational databases.
Demonstrated ability to translate business requirements into reporting and analytical solutions.
Experience supporting business leaders with performance reporting and strategic analysis.
Experience in retail, wholesale, eCommerce, customer support, or omnichannel operations is an asset.
Experience supporting retailer-facing, account management, CRM, or customer success teams is preferred.
Experience partnering with Data Science teams to deliver analytical products and reporting enhancements is preferred.
Experience managing product enhancements, stakeholder priorities, or analytics roadmaps is an asset.
Advanced Power BI development, administration, and dashboard design.
Advanced Microsoft Excel skills, including data modeling and analytics functions.
Strong SQL querying and database analysis skills.
Data visualization and storytelling capabilities.
Forecasting, trend analysis, and performance measurement methodologies.
Data governance and data quality management practices.
Excellent verbal communication, presentation, and stakeholder management skills.
Experience with predictive analytics techniques is preferred.
Knowledge of cloud-based analytics environments and data warehousing concepts is an asset.
Power BI certification or related analytics certifications is preferred.

About The Job

Location: Toronto, ON near York Mills and Yonge Street
Hours of Work: 36.25 a week
Employment Type: Permanent, Full-Time
Required Travel: Rare, usually within the GTA

Compensation

The target hiring range for this position is $80,000 - $86,000. This is a pay grade 5B role, with a salary range of $ $61,291.58 - $93,437.08. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation, please let us know, we will work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

Develop and maintain Power BI dashboards, scorecards, recurring reports, data models, and SQL analyses to assess retailer, customer support, sales, and operational performance. Lead assigned Retailer Data Program activities, translate stakeholder needs into analytics enhancements, and communicate actionable insights and recommendations to business and executive audiences.

Requirements

Requires a post-secondary degree or diploma in analytics, business, computing, mathematics, statistics, information systems, or a related field, with advanced education or relevant certifications also noted. Candidates should have 5+ years of relevant analytics experience, advanced Power BI and Excel skills, strong SQL and database analysis capabilities, and the ability to translate business requirements into reporting solutions.

Skills

Power BI
SQL
Microsoft Excel
Data Modeling
Dashboard Development
Data Visualization
Data Storytelling
Forecasting
Trend Analysis
Performance Measurement
Data Governance
Data Quality Management
Stakeholder Management
Requirements Gathering
Retail Analytics
Predictive Analytics

Visa sponsorship

Not detected in the job text

Keywords

Power BI
SQL
Microsoft Excel
Relational Databases
Data Warehousing
Cloud Analytics
Retailer Data Program
Customer Support Operations
Retail Analytics
Sales Analytics
CRM
Data Science
Dashboard Development
Scorecards
Data Modeling
Data Visualization
Data Storytelling
Forecasting
Scenario Analysis
Trend Analysis
Retailer Segmentation
Benchmarking
Predictive Analytics
Data Governance
Data Quality
Self-Service Analytics
Business Intelligence
Performance Measurement
Power BI Certification

Report this job