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Added 1 min ago
DV
Business Development Manager – North America
DBM Vircon
Canada
- Full-time
DBM Vircon, a premier construction modeling, detailing and digital engineering company, delivers high-profile projects with state-of-the-art technology, uncompromising detail and millimeter…
Added 1 min ago
CC
Research and Academic Associate
Cleveland Clinic
Toronto, ON
- $70,000 to $80,000 USD / year
- Contract
…locations in downtown and midtown Toronto. Our multi-disciplinary team of clinicians provides a variety to help our patients’ age well and move better. To learn more visit…
Added 1 min ago
S
Customer Experience Associate - Mississauga & Sandalwood (15 Hours/Week)
Scotiabank
Mississauga, ON
- Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 1 min ago
I
Confluent - Software Developer - Intern Conversion
IBM
Toronto, ON
- $89,800 to $139,800 CAD / year
- Full-time
…impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop,…
Added 1 min ago
I
Confluent - Software Developer - Intern Conversion
IBM
Toronto, ON
- $89,800 to $139,800 CAD / year
- Full-time
…impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop,…
Added 1 min ago
I
Confluent - Software Developer - Intern Conversion
IBM
Toronto, ON
- $89,800 to $139,800 CAD / year
- Full-time
…impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop,…
Added 1 min ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a proactive and organized Licensed Practical Nurse (LPN) or Research nurse to join our dynamic team. The incumbent will play a key role in the execution of clinical research…
Added 1 min ago
I
Confluent - Software Developer - Intern Conversion
IBM
Toronto, ON
- $89,800 to $139,800 CAD / year
- Full-time
…impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop,…
Added 1 min ago
R
Content Editor - Expert
Raise
Toronto, ON
- Full-time
…themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to…
Added 1 min ago
S
Customer Experience Associate - Mississauga & Sandalwood (11.25 hours/week)
Scotiabank
Mississauga, ON
- Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 1 min ago
GT
Business Systems Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
This contract role supports an Easy Apply web-based application, including upgrades and enhancements. The team consists of 8 people, and the contractor will undergo an onboarding period…
Added 1 min ago
B
Product Manager
Bevertec
Toronto, ON
- $90 to $95 CAD / hour
- Contract
· Experience leading complex digital products through discovery, delivery, launch, and continuous improvement.
Added 1 min ago
WS
Employer & Community Coordinator
WCG Services
Prince George, BC
- Full-time
…acts as a bridge for this information back to the Services Team. This role actively ensures WorkBC Employment Services contributes to an inclusive and progressive economy in the catchment…
Added 1 min ago
L
Business Analyst (Wholesale Lending)
LTM
Mississauga, ON
- Full-time
LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by…
Added 1 min ago
P
Senior Packaging Designer
Pakfactory
ON · Markham, Ontario
- Full-time
Develop intricate dielines optimized for Esko-enabled digital cutting and prototyping tables (Kongsberg preferred).
Added 1 min ago
Advisor - Translation and Internal Communications
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Montreal, QC
Stay current on emerging communications practices, trends, technologies and digital tools, and contribute to their effective use within the team.
Added 1 min ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Reporting to the Digital Analytics Manager, the Specialist ensures that customer data provided by Enterprise Data team is accurately mapped, standardized, unified, and made activation‑ready…
Added 1 min ago
Territory Sales Representative
Canadian Federation of Independent Business
Newmarket, ON
We are currently seeking a motivated and outgoing Territory Sales Representative to join our Newmarket team.
Added 1 min ago
TG
Senior Quality Assurance Analyst
TMX Group
Montreal, QC
- Full-time
…organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing…
Added 1 min ago
TG
Programmer Analyst C++
TMX Group
Montreal, QC
- Full-time
…organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing…
Added 1 min ago
NR
310s Automotive Technician
Northern Roads Auto Group
Fort Erie, ON
- Full-time
At Fort Erie Toyota, we're building more than a service department. We're building a team of technicians who want to learn, grow and become the best in the business.
Added 1 min ago
A
Product Owner
Alithya
QC · QC, Canada
- Full-time
…tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate innovators, each driven to make a difference. Together, we challenge the status quo and push each…
Added 1 min ago
A
Salesforce Technical Architecture Advisor, LWC, Apex & Implementations
Alithya
Montreal, QC
- Full-time
Salesforce Certifications such as Salesforce Technical Architect (CTA) or progress toward CTA, Integration Architecture Designer, or Platform Developer II;
Added 1 min ago
C
Universal Banker I
CIBC
Toronto, ON · Tor-Old Kingston Rd At Morrish
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
Added 1 min ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Mississauga, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…

OCS Ontario Cannabis Store

Senior Manager, OCS.ca & eCommerce

Toronto, ON, Canada

$137,000 to $147,000 CAD / year · Full-time

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Job details

Pay: $137,000 to $147,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 7+ years of progressive leadership experience in eCommerce, Digital Commerce, Retail, Direct-to-Consumer (DTC), or Omnichannel environments.
Posting language: English
Posted: Oct 6, 2026

Original job description

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About the Role

We are looking for Senior Manager, OCS.ca & eCommerce to join the OCS in a brand new role and be responsible for the commercial performance, optimization, and day-to-day management of the OCS.ca channel. Serving as the business lead for Ontario's online cannabis retail channel, the role drives revenue growth, profitability, customer engagement, operational excellence, and a seamless, compliant customer experience.

Combining strong eCommerce expertise with commercial and financial leadership, the Senior Manager manages channel budgets, forecasts performance, and analyzes the key drivers of revenue, margin, fulfillment costs, and profitability. The role is responsible for identifying growth opportunities and delivering recommendations that improve channel performance and return on investment.

Working closely with Category Management, Digital Merchandising, Logistics, Supply Chain, Marketing, Finance, Customer Care, and Digital Experience, the Senior Manager uses channel performance data and customer insights to influence assortment decisions, optimize fulfillment, improve product discoverability, and drive sustainable channel growth. Acting as the central point of accountability for OCS.ca channel performance, the role translates strategy into measurable business outcomes.

About Your Day

Own the commercial performance of OCS.ca, including revenue, conversion, average order value, customer retention, profitability, and overall channel health.
Develop and execute annual channel plans, budgets, forecasts, and growth strategies aligned with business objectives.
Monitor channel financial performance and analyze results through a P&L lens to identify opportunities to improve profitability and return on investment.
Lead channel performance reviews and provide actionable insights, reporting, and recommendations to senior leadership.
Drive OCS.ca channel growth by leveraging customer, market, and industry insights to identify opportunities that improve acquisition, engagement, retention, and customer satisfaction, while influencing product, assortment, promotional, and customer experience strategies in partnership with Category Management, Digital Merchandising and Finance
Lead OCS.ca customer experience and product assortment strategy, establishing priorities and objectives for product search, navigation, taxonomy, discoverability and content in partnership with Digital Merchandising to achieve channel performance goals
Collaborate with Logistics, Supply Chain, Customer Care, and Operations teams to ensure channel readiness, inventory availability, service levels, and successful execution of key initiatives.
Optimize fulfillment performance and experience, shipping costs, and cost-to-serve while maintaining a best-in-class customer experience.
Identify operational risks, performance gaps, and continuous improvement opportunities, balancing customer, operational, regulatory, and financial objectives.
Lead, coach, and develop a high-performing eCommerce team while fostering cross-functional collaboration, accountability, customer-centricity, and data-driven decision-making.

About You

Post-secondary education in Business, Commerce, Marketing, Digital Commerce, Retail Management, or a related field, or an equivalent combination of education and experience.
7+ years of progressive leadership experience in eCommerce, Digital Commerce, Retail, Direct-to-Consumer (DTC), or Omnichannel environments.
Proven experience managing the commercial performance of a significant digital sales channel, with accountability for revenue, customer, and financial results.
Demonstrated success leading, coaching, and developing high-performing teams.
Strong financial acumen with experience managing channel performance through a P&L lens and making sound commercial decisions.
Deep understanding of eCommerce performance drivers, including traffic, conversion, average order value, retention, and customer lifetime value.
Strong analytical and problem-solving skills, with the ability to leverage customer, digital, and operational data to drive business decisions and recommendations.
Experience developing business cases, evaluating investment opportunities, and identifying growth and optimization initiatives.
Excellent communication, stakeholder management, and influencing skills, with the ability to build alignment across cross-functional teams.
Strategic and customer-focused leader with a passion for growth, continuous improvement, and balancing long-term objectives with operational execution.

About the Job

Location: Toronto, ON near York Mills and Yonge Street
Hours of Work: 36.25 a week
Employment Type: Permanent, Full-Time
Required Travel: Rare, usually within the GTA

Compensation

The target hiring range for this position is $137,000 - $147,000. This is a pay grade 8 role. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation, please let us know, we will work with you to meet your needs.

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More about this job

Responsibilities

Own OCS.ca’s commercial performance, including channel plans, budgets, forecasts, profitability, customer experience, assortment strategy, and fulfillment optimization. Lead and develop the e-commerce team while using performance data and cross-functional collaboration to identify growth opportunities and deliver measurable results.

Requirements

Requires post-secondary education in business, commerce, marketing, digital commerce, retail management, or a related field, or equivalent education and experience, plus at least seven years of progressive leadership experience in e-commerce, digital commerce, retail, DTC, or omnichannel environments. Candidates should have experience managing a significant digital sales channel and its financial results, leading teams, analyzing performance data, developing business cases, and influencing cross-functional stakeholders.

Skills

E-Commerce Leadership
Commercial Performance Management
P&L Management
Budgeting And Forecasting
Revenue Growth
Profitability Analysis
Customer Experience Strategy
Product Assortment Strategy
Digital Merchandising
Fulfillment Optimization
Data Analysis
Business Case Development
Team Leadership And Coaching
Cross-Functional Collaboration
Stakeholder Management
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
OCS.ca
Digital Commerce
Retail
Direct-To-Consumer
Omnichannel
Cannabis Retail
Channel Performance
Revenue Growth
Profitability
P&L
Budgets
Forecasting
Conversion Rate
Average Order Value
Customer Retention
Customer Lifetime Value
Customer Insights
Product Assortment
Digital Merchandising
Product Search
Navigation
Taxonomy
Product Discoverability
Fulfillment
Supply Chain
Cost-To-Serve
Business Cases
Regulatory Compliance
Team Leadership

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