Jobs in Canada

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Added 2 mins ago
SA
Marketing and Communications Coordinator
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Calgary, AB
- Full-time
Reporting to the Manager, Community Engagement, the Marketing and Communications Coordinator is responsible for the communications, marketing and social media activities of the…
Added 2 mins ago
AC
Indigenous Engagement Specialist
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Calgary, AB
- Full-time
Must hold Canadian Citizenship, Permanent Residence, or Refugee Status
Added 2 mins ago
ER
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Vancouver, BC
- $180,000 to $220,000 CAD / year
- Full-time
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Added 3 mins ago
Account Manager
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Edmonton, AB
…aspects of business daily. You will report to the District Sales Manager. This opportunity is open to candidates located in the Red Deer, Alberta…
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SD
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Senior Tax Manager - Global Compliance and Reporting - Toronto
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To qualify for the role, you must have
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Tax & Law Technology - Process Transformation - Manager/Senior Analyst - National
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Toronto - Forward Deployed Engineer - Rapid Innovation Lab
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Added 3 mins ago
KT
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Added 3 mins ago
OR
Customer Experience and Innovation Manager
OSL Retail Services Inc
Mississauga, ON
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Assistant Manager, Digital Merchandising Experience (12-Month Contract)
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Added 18 mins ago
RB
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Added 18 mins ago
Manager, Advisor Excellence, Business Banking - Toronto
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Position: Manager, Advisor Excellence / Business Banking Business Banking / Canadian Banking
Added 18 mins ago
Trader - Multi Asset (1832 Asset Management)
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Toronto, ON
…providing asset management services in Canada since 1877, as a manager of mutual funds and providing investment solutions for private clients, institutions, foundations, endowments and…
Added 18 mins ago
PC
Transaction Services Manager  - Financial Services (Bilingual FR/EN)
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Toronto, ON · Montreal, QC · Vancouver, BC
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Added 18 mins ago
PC
Digital Assurance & Transparency Manager
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- Full-time
…assist clients in optimizing control activities, organizational strategy, and policies and procedures. You’ll conduct transaction testing, perform readiness assessments, and leverage…
Added 18 mins ago
PC
Digital Assurance & Transparency Manager
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- Full-time
…assist clients in optimizing control activities, organizational strategy, and policies and procedures. You’ll conduct transaction testing, perform readiness assessments, and leverage…
Added 32 mins ago
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Human Resources Director
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Kamloops, BC
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The Director of Human Resources is the organization's senior people leader, responsible for HR strategy, labour relations, employee relations, organizational development, and culture across…
Added 32 mins ago
NB
Branch Manager
National Bank of Canada
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Added 32 mins ago
PC
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The Strategic Segment & Customer Marketing Manager is a strategic, customer-focused marketing leader responsible for developing and executing market-driven growth strategies across Phoenix…
Added 32 mins ago
JW
General Manager for GreenTee Country Club Westwood Plateau
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Coquitlam, BC
- Full-time
GreenTee Country Club Westwood Plateau is seeking an experienced General Manager to lead all aspects of club operations and guide the club's continued development.
Added 32 mins ago
BC
Team Lead, Finance Effectiveness & Transformation
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Toronto, ON
- Full-time
…milestones, and budget-to-actual performance while providing the Manager with timely visibility into risks, issues, dependencies, decisions, and potential scope…
Added 32 mins ago
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Expansion Controller
H&M
Toronto, ON
- Full-time
This on-site role reports into our Expansion Manager and is based out of Toronto Support

OCS Ontario Cannabis Store

Senior Manager, OCS.ca & eCommerce

Toronto, ON, Canada

The target hiring range for this position is $137,000 - $147,000. · Full-time

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Job details

Pay: The target hiring range for this position is $137,000 - $147,000.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 7+ years of progressive leadership experience in eCommerce, Digital Commerce, Retail, Direct-to-Consumer (DTC), or Omnichannel environments.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About The Role

We are looking for Senior Manager, OCS.ca & eCommerce to join the OCS in a brand new role and be responsible for the commercial performance, optimization, and day-to-day management of the OCS.ca channel. Serving as the business lead for Ontario's online cannabis retail channel, the role drives revenue growth, profitability, customer engagement, operational excellence, and a seamless, compliant customer experience.

Combining strong eCommerce expertise with commercial and financial leadership, the Senior Manager manages channel budgets, forecasts performance, and analyzes the key drivers of revenue, margin, fulfillment costs, and profitability. The role is responsible for identifying growth opportunities and delivering recommendations that improve channel performance and return on investment.

Working closely with Category Management, Digital Merchandising, Logistics, Supply Chain, Marketing, Finance, Customer Care, and Digital Experience, the Senior Manager uses channel performance data and customer insights to influence assortment decisions, optimize fulfillment, improve product discoverability, and drive sustainable channel growth. Acting as the central point of accountability for OCS.ca channel performance, the role translates strategy into measurable business outcomes.

About Your Day

Own the commercial performance of OCS.ca, including revenue, conversion, average order value, customer retention, profitability, and overall channel health.
Develop and execute annual channel plans, budgets, forecasts, and growth strategies aligned with business objectives.
Monitor channel financial performance and analyze results through a P&L lens to identify opportunities to improve profitability and return on investment.
Lead channel performance reviews and provide actionable insights, reporting, and recommendations to senior leadership.
Drive OCS.ca channel growth by leveraging customer, market, and industry insights to identify opportunities that improve acquisition, engagement, retention, and customer satisfaction, while influencing product, assortment, promotional, and customer experience strategies in partnership with Category Management, Digital Merchandising and Finance
Lead OCS.ca customer experience and product assortment strategy, establishing priorities and objectives for product search, navigation, taxonomy, discoverability and content in partnership with Digital Merchandising to achieve channel performance goals
Collaborate with Logistics, Supply Chain, Customer Care, and Operations teams to ensure channel readiness, inventory availability, service levels, and successful execution of key initiatives.
Optimize fulfillment performance and experience, shipping costs, and cost-to-serve while maintaining a best-in-class customer experience.
Identify operational risks, performance gaps, and continuous improvement opportunities, balancing customer, operational, regulatory, and financial objectives.
Lead, coach, and develop a high-performing eCommerce team while fostering cross-functional collaboration, accountability, customer-centricity, and data-driven decision-making.

About You

Post-secondary education in Business, Commerce, Marketing, Digital Commerce, Retail Management, or a related field, or an equivalent combination of education and experience.
7+ years of progressive leadership experience in eCommerce, Digital Commerce, Retail, Direct-to-Consumer (DTC), or Omnichannel environments.
Proven experience managing the commercial performance of a significant digital sales channel, with accountability for revenue, customer, and financial results.
Demonstrated success leading, coaching, and developing high-performing teams.
Strong financial acumen with experience managing channel performance through a P&L lens and making sound commercial decisions.
Deep understanding of eCommerce performance drivers, including traffic, conversion, average order value, retention, and customer lifetime value.
Strong analytical and problem-solving skills, with the ability to leverage customer, digital, and operational data to drive business decisions and recommendations.
Experience developing business cases, evaluating investment opportunities, and identifying growth and optimization initiatives.
Excellent communication, stakeholder management, and influencing skills, with the ability to build alignment across cross-functional teams.
Strategic and customer-focused leader with a passion for growth, continuous improvement, and balancing long-term objectives with operational execution.

About The Job

Location: Toronto, ON near York Mills and Yonge Street
Hours of Work: 36.25 a week
Employment Type: Permanent, Full-Time
Required Travel: Rare, usually within the GTA

Compensation

The target hiring range for this position is $137,000 - $147,000. This is a pay grade 8 role. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation, please let us know, we will work with you to meet your needs.

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More about this job

Responsibilities

Own OCS.ca’s commercial performance, including revenue, profitability, budgets, forecasts, customer engagement, and channel growth. Lead the e-commerce team and collaborate across merchandising, logistics, supply chain, marketing, finance, and customer care to improve customer experience, assortment, fulfillment, and operational results.

Requirements

Requires post-secondary education in a relevant business, commerce, marketing, digital commerce, or retail field, or equivalent education and experience, plus at least seven years of progressive leadership experience in e-commerce, digital commerce, retail, DTC, or omnichannel environments. Candidates should have experience managing a significant digital sales channel and its financial results, leading teams, analyzing performance data, developing business cases, and influencing cross-functional stakeholders.

Skills

E-Commerce
Commercial Performance Management
P&L Management
Financial Forecasting
Budget Management
Revenue Growth
Profitability Optimization
Customer Experience Strategy
Digital Merchandising
Product Assortment Strategy
Data Analysis
Customer Insights
Fulfillment Optimization
Team Leadership
Cross-Functional Collaboration
Stakeholder Management

Visa sponsorship

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Keywords

OCS.ca
E-Commerce
Digital Commerce
Online Retail
Cannabis Retail
Direct-To-Consumer
Omnichannel
Channel Strategy
Channel Budgets
Financial Forecasting
P&L
Revenue
Profitability
Return On Investment
Conversion
Average Order Value
Customer Retention
Customer Lifetime Value
Customer Acquisition
Customer Engagement
Customer Experience
Product Assortment
Digital Merchandising
Product Search
Navigation
Taxonomy
Product Discoverability
Fulfillment
Inventory Availability
Cost-To-Serve

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Jobs in Canada