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OCS

Chaperone Technician

London, ON, Canada

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

About The Role:

OCS is recruiting Chaperone Technicians to join our Technical Services team supporting the EOS contract.

This is a mobile role combining chaperone and escorting responsibilities with general building-fabric maintenance across designated government sites.

You will escort contractors and other authorised personnel while they are working on site, as well as undertaking planned and reactive maintenance. You will help ensure that sites remain safe, compliant and maintained to a high standard.

The role will require travel across your designated region, and you will also participate in the contract’s callout rota.

Key Responsibilities

Carry out chaperone and escorting duties across designated sites.
Escort contractors and authorised personnel while they complete work within secure environments and report remedial works to the engineers and supervisors
Plan, inspect and comaplete repairs and preventative maintenance.
Respond to breakdowns and reactive maintenance requirements promptly.
Complete delegated reactive work orders and planned preventative maintenance within agreed budgets, quality standards and contractual SLAs and KPIs.
Undertake basic general building-fabric and maintenance repairs.
Complete basic carpentry, plumbing, painting and decorating, masonry, locksmith and ceiling-grid or tile repairs where required
Provide general handyman services, including relevant L8 duties.
Support and assist the wider maintenance team (supervisor and engineers) with other facilities-related work when required.
Ensure an appropriate safe system of work is in place before starting each activity.
Make sure all work is completed safely and that sites are maintained to the required standards.
Liaise with subcontractors, cleaning teams and security colleagues to support the effective management of each site.
Maintain accurate records and update work orders using the provided tablet and systems.
Support out of hours work where required (with relevant notice)

About You

To be successful in this role, you will need:

Previous experience within building maintenance, fabric maintenance or a general handyperson role.
Practical skills in areas such as basic carpentry, plumbing, painting and decorating, masonry repairs, locksmith work and ceiling grids or tiles.
A good understanding of workplace health and safety.
Experience following and contributing to safety documentation and safe systems of work.
The ability to work independently and manage a mobile workload.
Good communication skills and the confidence to work with clients, contractors, security teams and other site personnel.
Basic IT skills, including familiarity with Microsoft Excel and other Microsoft products.
A current, valid UK driving licence.
The right to work in the UK.

An offer of employment will be subject to successfully obtaining the enhanced security clearance required for this contract.

What We Offer

Company van and tools provided.
Tablet and mobile phone provided.
Paid business travel, subject to a deduction of 30 minutes each way.
Contract-specific overtime opportunities.
Uniform and personal protective equipment provided.
Training and upskilling opportunities.
25 days’ annual leave.
Discounts, rewards and wellbeing resources through the HAPI app.
Refer-a-friend rewards of up to £500.
Access to CHROMA, our colleague-led diversity and inclusion community.
Access to internal Mental Health First Aiders.
Immediate access to Opportunity, our internal learning and development platform.
Career-development opportunities within a growing organisation.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅ Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 - we value and motivate our people.

🚀 Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝 Professional Growth : 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!

💰 Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Apply About employer

More about this job

Responsibilities

Escort contractors and authorised personnel across secure government sites, reporting remedial work and supporting safe site operations. Complete planned and reactive building-fabric maintenance, repairs, work orders, and records while assisting the wider facilities team.

Requirements

Candidates should have experience in building or fabric maintenance or general handyperson work, with practical repair skills and a good understanding of workplace health and safety. They must be able to work independently across a mobile workload, communicate effectively, use basic IT tools, hold a valid UK driving licence, have the right to work in the UK, and obtain enhanced security clearance.

Skills

Building Maintenance
Fabric Maintenance
Carpentry
Plumbing
Painting And Decorating
Masonry Repairs
Locksmith Work
Ceiling Grid And Tile Repairs
Handyperson Services
Health And Safety
Safe Systems Of Work
Preventive Maintenance
Reactive Maintenance
Contractor Escorting
Microsoft Excel
Communication

Benefits

Company Van And Tools
Tablet And Mobile Phone
Paid Business Travel
Overtime Opportunities
Uniform And Personal Protective Equipment
Training And Upskilling
25 Days' Annual Leave
Employee Discounts And Rewards
Wellbeing Resources
Refer-A-Friend Rewards
Diversity And Inclusion Community
Mental Health Support
Learning And Development Platform
Career Development Opportunities
Flexible Pay

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Technical Services
Building Fabric Maintenance
Planned Preventive Maintenance
Reactive Maintenance
Work Orders
Key Performance Indicators
Contractor Escorting
Secure Environments
Government Sites
Carpentry
Plumbing
Painting And Decorating
Masonry
Locksmith Work
Ceiling Grids
L8 Duties
Health And Safety
Safe Systems Of Work
Risk Management
Microsoft Excel
Tablet-Based Work Order Systems
Callout Rota
Enhanced Security Clearance
Subcontractor Coordination
Cleaning Teams
Security Teams

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