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Added 4 mins ago
OA
Reception Associate - BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
…OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national…
Added 4 mins ago
TH
Flooring Sales Part Time - WOODSTOCK
The Home Depot
Woodstock, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Sales Associate Part-Time - 7102 Thunder Bay
The Home Depot
Thunder Bay, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Overnight Freight Associate Full Time - 7170 Lethbridge
The Home Depot
Lethbridge, AB
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 4 mins ago
TH
Merchandise Execution Associate Part Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 4 mins ago
A-
Manager, Community Platform Operations
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
…Exchange, you’ll lead the standards, processes and tools that support provider onboarding, platform integrity, dispute resolution and member safety. This is a new role with the opportunity…
Added 4 mins ago
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Manager, Community Platform Growth
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
As Manager, Community Platform Growth, you’ll help grow AMA’s two-sided Marketplace by bringing more trusted service providers, sellers and consumers together. Reporting to the Director,…
Added 4 mins ago
FF
Guest Experience Associate | Formula Fig Ossington
Formula Fig
Toronto, ON
- Part-time
Founded in 2019 by Jessica Walsh and Anita Chan, Formula Fig is an innovative service meets retail skincare brand dedicated to providing exceptional skincare experiences and innovative…
Added 4 mins ago
4A
Regional Fixed Operations Manager - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
Now Hiring: Regional Fixed Operations Manager – Lead Service & Parts to Peak Performance, Drive Profitability, and Deliver an Unmatched Customer Experience!
Added 4 mins ago
4A
Service Advisor
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
Now Hiring: Customer-Focused Service Advisor – Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit!
Added 4 mins ago
F
Digital Marketing Specialist / Spécialiste en marketing numérique
FortNine
Montreal, QC
- Full-time
Develop measurable customer acquisition programs through ambassadors, creators, affiliates, and partnerships. Support the launch of our new loyalty and membership programs, including…
Added 4 mins ago
SC
shift supervisor - Store# 04414, LIVERPOOL AND KINGSTON
Starbucks Coffee Company
Pickering, ON
- Full-time
Customer service experience in a retail or restaurant environment
Added 4 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Brandon, MB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
AC
Member Service Representative I (Full-Time, Permanent) West End
Access Credit Union
Winnipeg, MB
- Full-time
Minimum of 1-year previous experience in customer/member service role
Added 19 mins ago
Analyst, Cybersecurity
Dollarama
Mont-Royal, QC
…infrastructure team as well as the legal team and provides excellent customer service. In addition, this role requires delivering top expertise to ensure the operation, troubleshooting, and…
Added 19 mins ago
Ray-Ban Retail Sales Associate - Vancouver, BC
EssilorLuxottica Group
Vancouver, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 19 mins ago
Senior Sales Manager - CONFIDENTIAL
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Ensures client success through establishing a strong partnership, regular communication, and delivery of quality customer service.
Added 19 mins ago
Customer Service Representative - Barrie Financial Centre, Barrie (30 hrs/week)
Scotiabank
Barrie, ON
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 19 mins ago
Financial Advisor - LaSalle, ON
Scotiabank
Lasalle, ON
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 19 mins ago
Financial Advisor - The Meadowlands, Ancaster,
Scotiabank
Hamilton, ON · Ancaster, ON
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 19 mins ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
…Tangerine products. The role helps minimize fraud losses and customer impact while supporting the Bank’s Fraud Plan, business objectives, risk culture, service standards, and compliance…
Added 19 mins ago
AE
In Town Delivery Driver
Auto Electric Service
Weyburn, SK
- Full-time
With over 80 years serving the automotive, body shop, agricultural, fleet, and industrial markets, Mainline Fleet Service and Auto Electric Service Ltd. is southern Saskatchewan’s largest…
Added 19 mins ago
BB
Warehouse Associate (Brampton) - Shift Tuesday - Saturday
Bed Bath & Beyond
Brampton, ON
- Full-time
Complete customer pick-up orders, as required, and provide exceptional customer service
Added 19 mins ago
AE
In Town Delivery Driver
Auto Electric Service Ltd.
Weyburn, SK
- Full-time
With over 80 years serving the automotive, body shop, agricultural, fleet, and industrial markets, Mainline Fleet Service and Auto Electric Service Ltd. is southern Saskatchewan's largest…
Added 19 mins ago
SS
Security Guard
Swift Security Services
Canada
- Full-time
…supports corporate offices, residential buildings, hospitality and retail locations, construction sites, healthcare facilities, and educational institutions. Team members join a trained and…

OCS

Senior HR Advisor

ON, Canada
Essex, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

About The Role:

We are seeking an experienced and proactive Senior HR Advisor with a strong background in Employee Relations (ER) to join our dynamic HR team. This role is pivotal in providing expert guidance and support on a broad range of ER matters, ensuring legal compliance, consistency, and best practice across the organisation.

Key responsibilities:

Act as the primary point of contact for complex employee relations cases, including disciplinary, grievance, capability, and absence management.
Coach and advise managers on handling sensitive people matters in line with HR policy and employment legislation.
Lead or support investigations into ER issues, ensuring thorough, fair, and timely resolution.
Partner with senior managers and stakeholders to identify and mitigate ER risks.
Support organisational change processes including restructures, TUPE, and redundancy consultations.
Monitor and analyse ER case trends to inform HR strategy and policy development.
Contribute to the development and delivery of ER-related training to line managers.
Keep up to date with changes in employment law and ensure HR practices reflect legal and regulatory requirements.
Support the implementation of HR initiatives and projects as needed, particularly those that impact employee engagement and workplace culture.

Qualification And Experience

L5 CIPD or working towards
Experience working within Employee Relations/ Employment Legal
Self-motivated and able to work effectively in a fast-paced environment
Experience of working within a shared service HR delivery is desirable
Experience utilising a Case Management Tool

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅ Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 - we value and motivate our people.

🚀 Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝 Professional Growth : 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!

💰 Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Apply About employer

More about this job

Responsibilities

Manage complex employee relations cases and advise managers on sensitive people matters, investigations, and compliance with HR policies and employment legislation. Support organisational change, analyse case trends, contribute to training and policy development, and help deliver HR initiatives that improve engagement and workplace culture.

Requirements

Applicants should hold or be working towards a Level 5 CIPD qualification and have experience in employee relations or employment legal work. They should be self-motivated and effective in a fast-paced environment; shared-service HR experience and familiarity with case management tools are desirable.

Skills

Employee Relations
Employment Law
Disciplinary Case Management
Grievance Management
Capability Management
Absence Management
Manager Coaching
Workplace Investigations
Risk Management
Organisational Change
TUPE
Redundancy Consultation
Case Trend Analysis
HR Policy Development
Training Delivery
Case Management Tools

Benefits

Digital Learning Courses
Retail Discounts
Rewards
Wellbeing Resources
Professional Development
Career Progression
Flexible Pay

Visa sponsorship

Not detected in the job text

Keywords

Employee Relations
Employment Law
CIPD Level 5
Disciplinary Cases
Grievances
Capability Management
Absence Management
Workplace Investigations
HR Policy
Legal Compliance
Organisational Change
TUPE
Redundancy Consultation
Employee Engagement
Workplace Culture
Case Management Tool
Shared-Service HR
Manager Coaching
HR Training
Case Trend Analysis

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