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Added 27 mins ago
Security Shift Supervisor - Site Lead
Mattel
Montreal, QC
Full-time
…initiate notifications and coordinate with the Security Manager, Facilities, EHSS, emergency services, or law enforcement as…
Added 41 mins ago
Security Shift Supervisor - Site Lead
Mattel, Inc.
Montréal-Ouest, QC
Full-time
…initiate notifications and coordinate with the Security Manager, Facilities, EHSS, emergency services, or law enforcement as…
Added 1 hour ago
Security Shift Supervisor - Site Lead
Mattel, Inc.
Montréal-Ouest, QC
Full-time
…initiate notifications and coordinate with the Security Manager, Facilities, EHSS, emergency services, or law enforcement as…
Added 2 hours ago
Service and Program Staff - Ticket Staff - Lively Ski Hill
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
…direction of the Arena Maintenanceperson Lead Hand and/or Lead, Services and Programs, this position is responsible to provide front-line customer service in a designated leisure program…
Added 2 hours ago
Facility Supervisor
Black & McDonald Limited
Ottawa, ON
$75,000 to $85,000 CAD / year
Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 3 hours ago
Signature Banker
Scotiabank
Ottawa, ON
Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your direct supervisor and/or Team Lead and/or AML and/or Branch Compliance Officer (BCO) and/or Chief…
Added 3 hours ago
Chief Project Officer, and Executive Director, Capital Planning and Projects
Vancouver Coastal Health
North Vancouver, BC
$89.06 to $133.59 CAD / hour
Full-time
…Reporting to the Chief Financial Officer & VP, Strategic Business Services, the Chief Project Officer and Executive Director provides executive leadership for a capital portfolio exceeding…
Added 6 hours ago
Materials Technician - Coquitlam, BC
Intertek Canada
Coquitlam, BC
…earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people…
Added 6 hours ago
Soft Services Supervisor
OCS
Toronto, ON · Scarborough Junction, ON
Full-time
The Soft Services Supervisor is responsible for the effective management, delivery, and continuous improvement of all soft facilities management services across several sites in England.…
Added 10 hours ago
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
Full-time
…with a blue-chip customer base since 1971. Operating from two facilities totaling 200,000 square feet with 200+ employees; we are ISO 9001:2015…
Added 14 hours ago
2627-189 - Lead Hand - Security (FS12) - Ivany Campus
Jobbe
Dartmouth, NS
Full-time
The Lead Hand - Security position reports directly to the Facilities Manager and has a functional reporting relationship to the Regional Public Safety Supervisor.
Added 15 hours ago
Field Service Professional : Full Time (EDMONTON)
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
This Position typically reports to Region Equipment Services Manager and/or the Field Supervisor.
Added 15 hours ago
PROFESSIONNEL, SERVICES SUR LE TERRAIN, CANADA
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
This Position typically reports to Region Equipment Services Manager and/or the Field Supervisor.
Added 16 hours ago
Maintenance Planner (Full-time Permanent)
Manufacturing Job Site
ON · Kenora, ON
Full-time
…collaboratively with the Maintenance and Operations Manager, Maintenance Supervisor, and maintenance team, this position is responsible for developing, scheduling, and coordinating…
Added 18 hours ago
Responsable du développement commercial/Business Development Manager
Transcat
Montreal, QC
Full-time
Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000…
Added 20 hours ago
Quality Assurance Inspector
Argus
AB · Edmonton, AB
Full-time
Today, Argus operates two fully equipped manufacturing facilities, supported by certified processes and decades of field experience. We deliver high-quality pigging valves and threading…
Added 21 hours ago
Building Automation Engineer
Honeywell
Burnaby, BC
Full-time
As the Building Automation Engineer at Honeywell, your main responsibility will be to provide technical support and services to our clients. This includes diagnosing and troubleshooting…
Added 1 day ago
Quality Assurance Inspector
ARGUS MACHINE CO LTD
Edmonton, AB
Today, Argus operates two fully equipped manufacturing facilities, supported by certified processes and decades of field experience. We deliver high-quality pigging valves and threading…
Added 1 day ago
Chaperone Technician
OCS
London, ON
Full-time
OCS is recruiting Chaperone Technicians to join our Technical Services team supporting the EOS contract.
Added 1 day ago
Facilities Specialist
Co-operators
Mississauga, ON
Full-time
In partnership with the Supervisor, Facilities Operations, participate in recruitment selection, technical training, and skill development of staff to ensure they have developed solid…
Added 1 day ago
Production Supervisor: Weekend Night Shift
Bimeda
Cambridge, ON
Full-time
Reporting to the Production Manager, the Production Supervisor leads the day-to-day management of all production activities for the night, weekend shift at the Beaverdale, Cambridge…
Added 1 day ago
Postdoctoral Fellow – SAPPHIRE Project: Resilient Cooperative PNT from LEO Satellite Constellations
École de technologie supérieure
Montreal, QC
Full-time
Coordinating activities across work packages, mentoring students (interns, master’s, PhD), preparing publications and technical reviews with the partners, and guiding TRL transitions.
Added 1 day ago
Industrial/Maintenance Electrician - 309A/442A-Afternoon shift
Riverside Natural Foods Ltd.
Toronto, ON
…reactive, corrective, and preventative maintenance for all technical and non-technical…
Added 1 day ago
Industrial/Maintenance Electrician - 309A/442A-Afternoon shift
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Full-time
…reactive, corrective, and preventative maintenance for all technical and non-technical…
Added 1 day ago
Supervisor, Wastewater & Stormwater Operations
City of Vaughan
Vaughan, ON
$128,325 to $150,121 CAD / year
Full-time
Reporting to the Manager, Wastewater and Stormwater Services, the Supervisor of Wastewater and Stormwater Operations is responsible for supervising, organizing and coordinating the daily…

OCS

Soft Services Supervisor

Toronto, ON, Canada
Scarborough Junction, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

About The Role:

Please note, this position requires a enhanced national security clearance before commecing employment

The Soft Services Supervisor is responsible for the effective management, delivery, and continuous improvement of all soft facilities management services across several sites in England. This includes services such as cleaning, catering, reception, waste management, landscaping, pest control, and other non-technical support services to ensure a safe, clean, and welcoming environment for our client.

Supervise the day-to-day delivery of range of Soft FM services, across one or more sites.
Take an active role in the completion of tasks, working alongside the Site Facilities Team.
Ensure Soft FM Services meet the agreed standards, and within the KPI parameters.
Conduct regular inspections and complete audits to maintain quality standards.
Participate with continuous improvement initiatives.
Manage, schedule and complete an effective Periodic Task Programme.
Provide supervision and guidance to the Site Facilities Team, consisting of Cleaning Operatives, Facilities Assistants, Hospitality Assistants and Reception Assistants, ensuring a culture of high employee engagement, service excellence and participation with the overall EMCOR UK Account objectives.

Skills and Qualifications:

Previous experience of workplace or commercial cleaning, at a supervisory level or above would be an advantage
Strong organizational and time-management skills
Experience of providing good customer service
Methodical and meticulous approach to work
Be able to read and speak English to ensure safe working practices are followed
Strong communication and teamwork abilities
Ability to work independently and use initiative
Previous experience in facilities, maintenance, or a similar role (preferred)
Relevant certifications (e.g., BICSc, Health & Safety) are a plus

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅ Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 - we value and motivate our people.

🚀 Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝 Professional Growth : 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

#CEJ26

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More about this job

Responsibilities

Supervise and support the delivery of soft facilities services across one or more sites, including cleaning, catering, reception, waste management, landscaping, and pest control. Conduct inspections and audits, manage periodic task schedules, ensure service standards and KPIs are met, and guide the site team while contributing to continuous improvement.

Requirements

Workplace or commercial cleaning supervisory experience is advantageous, and experience in facilities, maintenance, or a similar role is preferred. Candidates should have strong organizational, time-management, customer service, communication, and teamwork skills, be able to read and speak English for safe working practices, and relevant BICSc or health and safety certifications are a plus.

Skills

Soft Facilities Management
Cleaning Supervision
Team Supervision
Customer Service
Quality Auditing
KPI Management
Continuous Improvement
Task Scheduling
Organization
Time Management
Communication
Teamwork
Independent Working
Initiative
Health and Safety
Facilities Management

Benefits

Digital Learning Courses
Retail Discounts
Rewards
Wellbeing Resources
Professional Development
Career Progression

Visa sponsorship

Not detected in the job text

Keywords

Soft Facilities Management
Cleaning
Catering
Reception
Waste Management
Landscaping
Pest Control
Facilities Services
Commercial Cleaning
Site Facilities Team
KPI Parameters
Quality Standards
Inspections
Audits
Continuous Improvement
Periodic Task Programme
Customer Service
Employee Engagement
Service Excellence
Health and Safety
BICSc
Enhanced National Security Clearance

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