Full-time jobs in Canada

Explore full-time jobs across Canada. Choose a location and read the full job details.

189,520 listings · 19,538 employers Counted Oct 4, 2026. How we count

About these jobs

Employers hiring include Walmart Canada (4,962 listings), Starbucks Coffee Company (1,938 listings), Loblaw Companies Limited (1,535 listings).

Common roles: Project manager, Sales representative, Store manager.

21,095 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / year	81,520.00	12,167
CAD / hour	24.00	6,244
USD / year	95,500.00	1,060
USD / hour	20.00	421
CAD / month	5,692.25	235
CAD / week	750.00	25
CAD / day	380.00	15
GBP / hour	35.00	15
USD / month	5,000.00	15
GBP / year	40,000.00	13

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 2% remote, 18% hybrid, 80% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Full-time jobs in Canada

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Octasic

Director, Field Applications Engineering & Customer Support

Montreal, QC, Canada

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Applications open in a new tab.

Job details

Experience: At least 10 years of experience in customer-facing technical roles, including at least five years of experience leading technical teams.
Posting language: English
Posted: Oct 1, 2026

Original job description

About the role:

Reporting to the VP, Sales and Business Development, the Director, Field Applications Engineering & Customer Support leads Octasic’s global FAE, Technical Support, Training, and Customer Success functions. The role connects customers with Sales, Product Line Management, Engineering, Validation, and Operations to ensure the successful evaluation, integration, deployment, operation, and long-term support of Octasic solutions.

What you'll do:

Lead and scale the global FAE and Customer Support organization; set objectives, KPIs, and succession plans; and recruit, coach, and retain high-performing technical talent.
Recruit, mentor, develop, and retain high-performing technical talent.
Own global support operations from delivery through sustainment, including issue tracking, RMAs, escalation paths, service levels, reporting, timely resolution, and continuous improvement.
Lead the technical aspects of strategic pursuits and opportunity qualification, directing consistent demonstrations, proofs of concept, evaluations, field activities, workshops, and key customer presentations.
Ensure successful onboarding, deployment, adoption, and sustainment; monitor the success of strategic accounts; resolve major escalations; and build relationships that support retention, expansion, and advocacy.
Audit and oversee third-party training providers and channel partners.
Develop and manage customer and internal FAE training and certification programs, including lesson plans and lab environments.
Act as the Voice of the Customer, prioritizing feedback, recurring issues, and enhancement opportunities while aligning Product Line Management, Engineering, Validation, and Support.
Oversee the planning, resourcing, execution, analysis, and reporting of customer field tests, trials, and operational demonstrations.
Collect field performance metrics and ensure that lessons learned are used to improve products and deployment practices.
Support strategic reviews, forecasting, planning, budgeting, global expansion, executive reporting, and trade compliance requirements for demonstration assets and technical transfers.
Coordinate support activities across Engineering, Validation, Product Management, and Operations.
Drive continuous improvement initiatives to increase customer satisfaction and reduce resolution times.

Qualifications:

Bachelor’s degree in Engineering, Computer Science, Telecommunications, Electrical Engineering, or a related field;
At least 10 years of experience in customer-facing technical roles, including at least five years of experience leading technical teams. Experience managing globally distributed teams an assets;
Experience supporting customers in the defense, intelligence, public safety, telecommunications, or wireless technology sectors is highly desirable;
Strong knowledge of cellular technologies (2G–5G), RF and wireless communications, hardware and software integration, troubleshooting, and issue management, SIGINT, EW, geolocation, spectrum operations, or air, land, and sea systems integration is an asset;
Ability to obtain a Canadian security clearance;
The position requires some travel domestically and internationally up to 30% of the time.

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More about this job

Responsibilities

The Director leads the global Field Applications Engineering, Technical Support, and Customer Success functions to ensure successful product integration and long-term support. They are responsible for scaling the organization, mentoring technical talent, and acting as the Voice of the Customer to align internal engineering and product teams.

Requirements

Candidates must hold a bachelor's degree in Engineering, Computer Science, or a related field and possess at least 10 years of experience in customer-facing technical roles. At least five years of leadership experience and the ability to obtain a Canadian security clearance are required.

Skills

Field Applications Engineering
Technical Support
Customer Success
Team Leadership
Cellular Technologies
RF Communications
Wireless Communications
Hardware Integration
Software Integration
Troubleshooting
Issue Management
SIGINT
EW
Geolocation
Spectrum Operations
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Field Applications Engineering
Customer Support
Technical Leadership
Cellular Technologies
2G-5G
RF
Wireless Communications
Hardware Integration
Software Integration
SIGINT
EW
Geolocation
Spectrum Operations
Defense
Intelligence
Public Safety
Telecommunications
Customer Success
Product Line Management
Validation
Operations
Security Clearance
Strategic Planning
Forecasting
Budgeting
Trade Compliance
Continuous Improvement
Training Programs
Certification
Field Testing

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