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Added 9 mins ago
Instructor – Fleet Management Assistant / Junior Service Writer Program
Omnia Training
St. Albert, AB
Work closely with Omnia’s Training Operations Director and program staff
Added 9 mins ago
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Director, Geotechnical Engineering Prairies & North
WSP
Calgary, AB
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 10 mins ago
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Développeur full stack intermédiaire / Intermediate Full Stack Developer
ALUMO
Montreal, QC
- Full-time
You'll join a small development team and report to the Director of Development and Architecture. Students use what you build within weeks. Projects center on various web platforms for…
Added 24 mins ago
Senior Staff Program Manager
Kaseya Careers
Vancouver, BC
Deliver concise, ELT-ready updates with clear risks, asks, and decisions; present confidently and independently to Director/VP/ELT-level leadership.
Added 24 mins ago
Senior Staff Program Manager
Kaseya Careers
Toronto, ON
Deliver concise, ELT-ready updates with clear risks, asks, and decisions; present confidently and independently to Director/VP/ELT-level leadership.
Added 24 mins ago
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Manager, Workplace Solutions (Drawing & Occupancy) - Future Opportunity
BGIS
Toronto, ON
- Full-time
…management, workplace planning, drawing management, interior design activities, and workplace change initiatives. The position also provides day-to-day functional oversight across Workplace…
Added 39 mins ago
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Contrôleur·euse financier·ère │ Financial Controller
Evvo
Montreal, QC
- $90,000 to $105,000 CAD / year
- Full-time
Added 39 mins ago
Senior Manager, Real Estate Strategy & Planning
Hydro One Networks Inc
Markham, ON
Work collaboratively with Director and CoE Leads to develop F&RE strategy and support investment/business plan, metrics and divisional objectives in each of the key work programs. Work in…
Added 39 mins ago
Service Analyst
Government of Alberta
AB
The Forward Delivery & Modernization Branch is looking for three (3) Service Analysts. Reporting to the Director, Service Design, this position is a key support to the Director, branch…
Added 39 mins ago
MH
BIM Specialist
Mattamy Homes
Canada
- Full-time
…candidate will be detail-oriented, organized, and experienced in a design-build-style environment, with strong technical knowledge of BIM software, workflows, and multi-discipline…
Added 55 mins ago
YU
Housing Systems Specialist
York University
Toronto, ON
- Full-time
…alignment with the University's core values.Reporting to the Director, Housing & Conference Services, the Housing Systems Specialist coordinates the activities to implement systems,…
Added 1 hour ago
Director, Total Rewards
WestJet Group
Calgary, AB
Reporting to the VP, People, this role is accountable for the design of the WestJet Group Total Rewards strategy.
Added 1 hour ago
O
Retail Merchandise Manager
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
Reporting to the Director Sales Solution, you will be empowered to:
Added 1 hour ago
Women's Soccer Head Coach
Durham College
Oshawa, ON
…horticulture, social and community services, and media, art and…
Added 1 hour ago
JA
Solution Engineering Manager
JR Automation
Toronto, ON
- Full-time
…Bid/Project To Ensure The Solutions Endorsed By The PDA (Project Design Authority)…
Added 1 hour ago
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Conventional Signaling Delivery Director – Track Team
Accenture Construct
Toronto, ON
- Full-time
Added 1 hour ago
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Senior Consultant, Control Optimization & Analytics
CIBC
Toronto, ON
- Full-time
Reporting to Director, Advanced Analytics, Strategy and Transformation, you will be a senior contributor for developing and delivering on the Advanced Analytics team’s technical solution…
Added 1 hour ago
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Program Advisory, Consulting & Execution, Senior Vice President
Citi
Mississauga, ON
- Full-time
…primary point of contact for stakeholders up to the Managing Director…
Added 1 hour ago
BU
Associate Director, Marketing and Business Development, Ancillary Services
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the AVP, Ancillary Services, the Associate Director, Marketing and Business Development is accountable for providing strategic leadership for the planning, development,…
Added 1 hour ago
FC
Team Manager Insurance Operations
Fidelity Canada
Mississauga, ON
- Full-time
-Design, build, and implement Fidelity Wealth's Insurance Operations
Added 1 hour ago
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Systems Assurance Director
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
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Conventional Signalling Director
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
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Signalling and Train Controls Director (Engineering Services)
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
NT
Asset Planning Engineer
NORTHWEST TERRITORIES POWER CORPORATION
Hay River, NT
- Full-time
…technical leadership and engineering support for the planning, design, operation, maintenance, and continual improvement of NTPC's transmission and distribution assets. The position will…
Added 2 hours ago
Quality Director – Operations
Octasic
Montreal, QC
The Quality Director – Operations leads all quality assurance activities to ensure that products delivered meet Octasic’s quality and reliability requirements. The Director oversees quality…

Octasic

Quality Director – Operations

Montreal, QC, Canada

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Job details

Experience: 7 to 10 years of experience in quality, manufacturing, operations, or electronic product development.
Posting language: English
Posted: Oct 29, 2026

Original job description

Quality Director – Operations

The Quality Director – Operations leads all quality assurance activities to ensure that products delivered meet Octasic’s quality and reliability requirements. The Director oversees quality throughout the entire product lifecycle, from design through customer support, and leads the Quality Engineering and Quality Technician teams.

The role works closely with Engineering, Production, Test, Supply Chain, and Program Management. The Quality Director is responsible for operational quality, product and supplier quality, RMA management, compliance, and continuous improvement.

Key Responsibilities

Operational Quality

Ensure that shipped products meet established quality, performance, and reliability requirements.
Oversee incoming, in-process, and final inspections, as well as applicable electrical verification testing.
Maintain and improve manufacturing and test quality controls based on audits, customer feedback, field issues, and RMA analyses.

Product Quality & Reliability

Promote Design for Quality (DFQ) and Design for Reliability (DFR) from the early stages of product development and participate in design and development reviews.
Identify and mitigate risks prior to production release and support qualification and reliability testing.
Ensure that products and manufacturing processes are designed to support robust quality and long-term reliability.

Customer Quality & RMA Management

Manage customer complaints and the RMA process, and lead root cause analyses and corrective and preventive actions.
Monitor field performance and collaborate with Engineering and Operations to prevent recurring issues.

Supplier Quality

Manage supplier quality performance and approval, including supplier qualification, audits, and evaluations.
Lead supplier corrective action requests and collaborate with Procurement and Engineering to drive continuous improvement.

New Product Introduction & Change Management

Ensure an effective transition of new products from Engineering to Production.
Verify that documentation, inspection criteria, test requirements, and work instructions are complete and ready for manufacturing.
Review and approve Engineering Change Orders (ECOs) from a quality and reliability perspective and mitigate risks associated with new products and engineering changes.

Quality Management System & Compliance

Maintain and continuously improve the ISO 9001 Quality Management System and prepare for the transition to the next revision of the standard.
Lead internal audits and support external audits and certification activities.
Contribute to applicable product certifications, including CE, TÜV, UL, and FCC, and ensure compliance with regulatory, contractual, and internal requirements.

Leadership & Continuous Improvement

Lead, coach, and develop Quality Engineers and Quality Technicians.
Define quality objectives, priorities, and KPIs, and drive continuous improvement initiatives focused on quality, reliability, operational efficiency, and customer satisfaction.
Promote a strong quality culture throughout the organization.

Qualifications & Experience

Bachelor’s degree in Engineering or a related technical discipline.
7 to 10 years of experience in quality, manufacturing, operations, or electronic product development.
Demonstrated experience managing technical teams.
Solid foundational knowledge and practical experience in electronics.
Experience with NPI, ECO, RMA, supplier quality, root cause analysis, and corrective actions.
Strong understanding of electronics manufacturing, including:
- SMT/PCBA
- Cables and wire harnesses
- RF products and processes, considered an asset
- Production inspection and testing
Knowledge of product reliability principles and the development of high-reliability products.

At Octasic, you will contribute to the development of cutting-edge technologies that help Canada and its allies better understand, protect, and secure an ever-evolving world. Join us!

#makewaves

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More about this job

Responsibilities

The Quality Director leads all quality assurance activities across the product lifecycle, overseeing quality engineering and technician teams to ensure reliability and compliance. They manage operational quality, supplier performance, RMA processes, and continuous improvement initiatives to meet organizational and customer standards.

Requirements

Candidates must hold a bachelor's degree in Engineering or a related technical field with 7 to 10 years of experience in quality, manufacturing, or operations. Strong foundational knowledge in electronics and experience with NPI, ECO, and quality management systems are required.

Skills

Quality Assurance
Quality Engineering
Product Lifecycle Management
ISO 9001
Root Cause Analysis
Corrective And Preventive Actions
Supplier Quality Management
New Product Introduction
Engineering Change Orders
Electronics Manufacturing
SMT
PCBA
Reliability Testing
Design For Quality
Design For Reliability
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Engineering
ISO 9001
RMA Management
Supplier Quality
NPI
ECO
Root Cause Analysis
Electronics Manufacturing
SMT
PCBA
Reliability Testing
Design For Quality
Design For Reliability
Compliance
Internal Audits
KPIs
Continuous Improvement
Product Lifecycle
Regulatory Compliance
CE
TÜV
UL
FCC
Operations Management
Technical Leadership
Risk Mitigation
Manufacturing Controls
Field Performance
Quality Culture

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