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Added 17 mins ago
RS
QHSE Administrator (Contract position up to 18 months)
Rockwood Service Corporation
Red Deer, AB
- Full-time
…As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…
Added 17 mins ago
A
Business Development Manager (Agriculture)
AdvancedAg
Raymond, AB
- Contract
This role connects business strategy with practical execution. Working closely with the CEO, Director of Sales, and other departments, the Business Development Manager will develop…
Added 47 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 47 mins ago
NI
Financial Director
Nobis Inc
Markham, ON
- $100,000 to $150,000 CAD / year
- Full-time
We are hiring a Director of Finance to lead financial strategy and operations across Nobis and the InnoVision Group, its parent company. This role sits at the intersection of global…
Added 1 hour ago
HC
Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through…
Added 1 hour ago
ST
Manufacturing Engineer
Sinclair Technologies
Aurora, ON
- $50,000 to $80,000 CAD / year
- Full-time
…partnering with Engineering, Production, Quality, Supply Chain, Product Management, and suppliers to ensure successful new product introduction, efficient production operations, consistent…
Added 1 hour ago
CR
Manager HCM Applications Support
Chartwell Retirement Residences
Mississauga, ON
- Full-time
Reporting to the Director, Information Systems, the Manager, HCM Operations Support is responsible for the day-to-day operational support, stability, maintenance, and service delivery of…
Added 1 hour ago
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Associate Director, Though Leader Liaison (East) – Rare Disease
Biogen
Field, BC
- Full-time
As the Associate Director, Thought Leader Liaison (TLL), you will execute strategies and tactics for our Neuromuscular Rare Disease Franchise. This position reports into the marketing…
Added 1 hour ago
NB
Cash Management, Services Officer - National Client Group
National Bank of Canada
Calgary, AB
- Full-time
Calgary, Alberta, and reporting to the Managing Director & Head, National
Added 1 hour ago
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Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation – Toronto, ON
Added 1 hour ago
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Director & Head, Global Capital Markets (GCM) Product, GCM Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
The Director & Head, GCM Product, contributes to defining and executing the product vision, roadmap and delivery strategy for one or more Global Capital Markets (GCM) investment journeys.…
Added 1 hour ago
T
Hub Manager (Mississauga)
Trexity
Mississauga, ON
- Full-time
You'll work closely with Courier Operations, Merchant Success, Support, and Product to fix root causes, not just symptoms. What you learn on the floor will shape how Trexity designs hubs in…
Added 1 hour ago
XT
National Lead- Business Development Division
Xcite Tech
ON · Ontario, Canada
- Full-time
…strategy, develop a high-performing team, and progress toward a Director-level…
Added 1 hour ago
TM
Logistics Coordinator
Tribe Medical, Arthrex agency partner
Canada
- $50,000 CAD / year
- Full-time
This role will be overseen by the Director of Operations and work day-to-day with the Manager, MDS.
Added 2 hours ago
MI
Associate Director, Business Data Office, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
Acknowledge and complete requests for data updates from stakeholders (Client Integration & Operations)
Added 2 hours ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
Cross-Functional Collaboration: Partner with Project Management, Plant Operations, Procurement, and Safety teams to deliver complex capital expenditure (CapEx) and operational (OpEx)…
Added 2 hours ago
MB
Brand Director
MAV Beauty
Vaughan, ON
- Full-time
Lead innovation concepting from insight through launch, partnering closely with Product Development, Regulatory, and Operations
Added 2 hours ago
IR
Legal Analyst
Integrated Resources, Inc ( IRI )
Mississauga, ON
- $30 to $35 CAD / hour
- Contract
This position is ideal for a motivated junior legal professional, law clerk, or paralegal looking to Product hands-on in-house experience in a fast-paced, highly regulated global…
Added 2 hours ago
K
Senior Staff Program Manager
Kaseya
Vancouver, BC
- Full-time
…in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across…
Added 2 hours ago
K
Senior Staff Program Manager
Kaseya
Toronto, ON
- Full-time
…in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across…
Added 2 hours ago
CG
Director of Operations (Food & Beverage)
Compass Group Canada
ON · Simcoe, ON
- Full-time
As the Director of Operations (Food & Beverage) you will be responsible for providing overall planning, direction and control to assigned food service units. You will achieve operational…
Added 2 hours ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
Reporting to the Senior Director, SAP Presales and Alliance, the SAP Customer Solution Director is part of the SAP practice and serves as the functional design authority for clients and…
Added 2 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Ottawa, ON
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 2 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 2 hours ago
I
Product Operations Manager
Indigo
Regina, SK
- $50,000 CAD / year
- Full-time
The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…

Octasic

Quality Director – Operations

Montreal, QC, Canada

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Job details

Experience: 7 to 10 years of experience in quality, manufacturing, operations, or electronic product development.
Posting language: English
Posted: Oct 29, 2026

Original job description

Quality Director – Operations

The Quality Director – Operations leads all quality assurance activities to ensure that products delivered meet Octasic’s quality and reliability requirements. The Director oversees quality throughout the entire product lifecycle, from design through customer support, and leads the Quality Engineering and Quality Technician teams.

The role works closely with Engineering, Production, Test, Supply Chain, and Program Management. The Quality Director is responsible for operational quality, product and supplier quality, RMA management, compliance, and continuous improvement.

Key Responsibilities

Operational Quality

Ensure that shipped products meet established quality, performance, and reliability requirements.
Oversee incoming, in-process, and final inspections, as well as applicable electrical verification testing.
Maintain and improve manufacturing and test quality controls based on audits, customer feedback, field issues, and RMA analyses.

Product Quality & Reliability

Promote Design for Quality (DFQ) and Design for Reliability (DFR) from the early stages of product development and participate in design and development reviews.
Identify and mitigate risks prior to production release and support qualification and reliability testing.
Ensure that products and manufacturing processes are designed to support robust quality and long-term reliability.

Customer Quality & RMA Management

Manage customer complaints and the RMA process, and lead root cause analyses and corrective and preventive actions.
Monitor field performance and collaborate with Engineering and Operations to prevent recurring issues.

Supplier Quality

Manage supplier quality performance and approval, including supplier qualification, audits, and evaluations.
Lead supplier corrective action requests and collaborate with Procurement and Engineering to drive continuous improvement.

New Product Introduction & Change Management

Ensure an effective transition of new products from Engineering to Production.
Verify that documentation, inspection criteria, test requirements, and work instructions are complete and ready for manufacturing.
Review and approve Engineering Change Orders (ECOs) from a quality and reliability perspective and mitigate risks associated with new products and engineering changes.

Quality Management System & Compliance

Maintain and continuously improve the ISO 9001 Quality Management System and prepare for the transition to the next revision of the standard.
Lead internal audits and support external audits and certification activities.
Contribute to applicable product certifications, including CE, TÜV, UL, and FCC, and ensure compliance with regulatory, contractual, and internal requirements.

Leadership & Continuous Improvement

Lead, coach, and develop Quality Engineers and Quality Technicians.
Define quality objectives, priorities, and KPIs, and drive continuous improvement initiatives focused on quality, reliability, operational efficiency, and customer satisfaction.
Promote a strong quality culture throughout the organization.

Qualifications & Experience

Bachelor’s degree in Engineering or a related technical discipline.
7 to 10 years of experience in quality, manufacturing, operations, or electronic product development.
Demonstrated experience managing technical teams.
Solid foundational knowledge and practical experience in electronics.
Experience with NPI, ECO, RMA, supplier quality, root cause analysis, and corrective actions.
Strong understanding of electronics manufacturing, including:
- SMT/PCBA
- Cables and wire harnesses
- RF products and processes, considered an asset
- Production inspection and testing
Knowledge of product reliability principles and the development of high-reliability products.

At Octasic, you will contribute to the development of cutting-edge technologies that help Canada and its allies better understand, protect, and secure an ever-evolving world. Join us!

#makewaves

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More about this job

Responsibilities

The Quality Director leads all quality assurance activities across the product lifecycle, overseeing quality engineering and technician teams to ensure reliability and compliance. They manage operational quality, supplier performance, RMA processes, and continuous improvement initiatives to meet organizational and customer standards.

Requirements

Candidates must hold a bachelor's degree in Engineering or a related technical field with 7 to 10 years of experience in quality, manufacturing, or operations. Strong foundational knowledge in electronics and experience with NPI, ECO, and quality management systems are required.

Skills

Quality Assurance
Quality Engineering
Product Lifecycle Management
ISO 9001
Root Cause Analysis
Corrective And Preventive Actions
Supplier Quality Management
New Product Introduction
Engineering Change Orders
Electronics Manufacturing
SMT
PCBA
Reliability Testing
Design For Quality
Design For Reliability
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Engineering
ISO 9001
RMA Management
Supplier Quality
NPI
ECO
Root Cause Analysis
Electronics Manufacturing
SMT
PCBA
Reliability Testing
Design For Quality
Design For Reliability
Compliance
Internal Audits
KPIs
Continuous Improvement
Product Lifecycle
Regulatory Compliance
CE
TÜV
UL
FCC
Operations Management
Technical Leadership
Risk Mitigation
Manufacturing Controls
Field Performance
Quality Culture

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