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Added 26 mins ago
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Systems Assurance Director
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 26 mins ago
S
Conventional Signalling Director
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 26 mins ago
S
Signalling and Train Controls Director (Engineering Services)
SYSTRA
Toronto, ON
- Full-time
Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Systems Engineering or an equivalent technical engineering discipline.10+ years of progressive railway…
Added 27 mins ago
CS
Program Manager, Scotia Place Transition
Calgary Stampeder Football Club
Calgary, AB
- Full-time
Escalate critical issues to the Project Director and leadership when required.
Added 27 mins ago
NT
Asset Planning Engineer
NORTHWEST TERRITORIES POWER CORPORATION
Hay River, NT
- Full-time
The Asset Planning Engineer Transmission & Distribution will provide technical leadership and engineering support for the planning, design, operation, maintenance, and continual improvement…
Added 27 mins ago
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Senior Product Marketing Manager
Hach
Vancouver, BC · London, ON · CAN - Vancouver - Aquatic Informatics ULC
- $125,000 to $150,000 CAD / year
- Full-time
Reporting to the Global Director of Growth Marketing, the Senior Product Marketing Manager will shape Aquatic Informatics’ growth strategy and strengthen how we bring our products,…
Added 57 mins ago
Quality Director – Operations
Octasic
Montreal, QC
The Quality Director – Operations leads all quality assurance activities to ensure that products delivered meet Octasic’s quality and reliability requirements. The Director oversees quality…
Added 1 hour ago
AC
Partner, Strategic Procurement - Global Travel - Temporary
Air Canada
Dorval, QC
- Full-time
…parts of the organization. This position will report to the Director Strategic Procurement – Global Travel and…
Added 1 hour ago
Process Equipment Support Manager
BWXT
Ottawa, ON
Assists and may substitute for Director of Operations Support in the performance of his/her managerial activities.
Added 1 hour ago
Staff Software Developer, Data Platform
Coveo
Montreal, QC
Under the direction of the Director of Engineering, Data & ML Platform, you will combine deep technical expertise with organization-wide influence, leading strategic initiatives, defining…
Added 1 hour ago
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Director - East Harbor
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
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Tracks Engineering Director
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
AH
Engineer - Arlo Hotels
Arlo Hotels
Engineer, BC
- Full-time
Under direction of the Director of Engineering, perform general repairs and preventive maintenance of any and all equipment found in and around the hotel as needed. Specific work areas will…
Added 1 hour ago
C
Staff Software Developer, Data Platform
Coveo
Montreal, QC
- Full-time
Under the direction of the Director of Engineering, Data & ML Platform, you will combine deep technical expertise with organization-wide influence, leading strategic initiatives, defining…
Added 1 hour ago
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Project Manager
EeStairs
Brantford, ON
- Full-time
Coordinate resources: work with the Project Director to effectively allocate manpower, materials, and equipment to optimize utilization and minimize waste.
Added 1 hour ago
C
Director, Facilities Operations and Maintenance – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
The Director is accountable for the safe, reliable, and efficient operation of all CHEO facilities, including the main campus, Integrated Treatment Centre (ITC), and off-site locations.…
Added 2 hours ago
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Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 2 hours ago
S
Technical Sales Engineer - Georgetown, Ontario, Canada
Solinst
Georgetown, ON
- Full-time
A university degree in Environmental Science, Engineering, Hydrogeology, Hydrology, or a related field
Added 2 hours ago
Project Director- Nuclear - Canada Central
GHD Group Pty Ltd
Toronto, ON
…mining and industrial clients. We bring together advisory, engineering, environmental, permitting, Indigenous engagement, project management, and delivery expertise to support clients…
Added 2 hours ago
Director, Manufacturing Engineering & Site Quality
Celestica International LP
Newmarket, ON
Job Title: Director, Manufacturing Equipment & Process Engineering 1
Added 2 hours ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
As Director, Legal Engineering, your mission is to make Legal Engineering the commercial and delivery engine for Canada, anchored in our Toronto office. Reporting to the Head of Legal…
Added 2 hours ago
C
Director, Facilities Operations and Maintenance – Permanent Full-Time
CHEO
Ottawa, ON
- $75.67 to $89.19 CAD / hour
- Full-time
The Director is accountable for the safe, reliable, and efficient operation of all CHEO facilities, including the main campus, Integrated Treatment Centre (ITC), and off-site locations.…
Added 2 hours ago
PLANT MANAGER
SOPREMA Canada
Woodstock, ON
Degree in engineering, operations management, business administration or another relevant field
Added 2 hours ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 3 hours ago
PH
Corporate Senior Financial AnalystBusiness Planning, Finance
Provincial Health Services Authority
Burnaby, BC
- Full-time
Reporting to the Director, Business Planning Support within the Provincial Health Services Authority (PHSA) and working closely with all members of the business planning team, the Corporate…

Octasic

Quality Director – Operations

Montreal, QC, Canada

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Job details

Experience: 7 to 10 years of experience in quality, manufacturing, operations, or electronic product development.
Posting language: English
Posted: Oct 29, 2026

Original job description

Quality Director – Operations

The Quality Director – Operations leads all quality assurance activities to ensure that products delivered meet Octasic’s quality and reliability requirements. The Director oversees quality throughout the entire product lifecycle, from design through customer support, and leads the Quality Engineering and Quality Technician teams.

The role works closely with Engineering, Production, Test, Supply Chain, and Program Management. The Quality Director is responsible for operational quality, product and supplier quality, RMA management, compliance, and continuous improvement.

Key Responsibilities

Operational Quality

Ensure that shipped products meet established quality, performance, and reliability requirements.
Oversee incoming, in-process, and final inspections, as well as applicable electrical verification testing.
Maintain and improve manufacturing and test quality controls based on audits, customer feedback, field issues, and RMA analyses.

Product Quality & Reliability

Promote Design for Quality (DFQ) and Design for Reliability (DFR) from the early stages of product development and participate in design and development reviews.
Identify and mitigate risks prior to production release and support qualification and reliability testing.
Ensure that products and manufacturing processes are designed to support robust quality and long-term reliability.

Customer Quality & RMA Management

Manage customer complaints and the RMA process, and lead root cause analyses and corrective and preventive actions.
Monitor field performance and collaborate with Engineering and Operations to prevent recurring issues.

Supplier Quality

Manage supplier quality performance and approval, including supplier qualification, audits, and evaluations.
Lead supplier corrective action requests and collaborate with Procurement and Engineering to drive continuous improvement.

New Product Introduction & Change Management

Ensure an effective transition of new products from Engineering to Production.
Verify that documentation, inspection criteria, test requirements, and work instructions are complete and ready for manufacturing.
Review and approve Engineering Change Orders (ECOs) from a quality and reliability perspective and mitigate risks associated with new products and engineering changes.

Quality Management System & Compliance

Maintain and continuously improve the ISO 9001 Quality Management System and prepare for the transition to the next revision of the standard.
Lead internal audits and support external audits and certification activities.
Contribute to applicable product certifications, including CE, TÜV, UL, and FCC, and ensure compliance with regulatory, contractual, and internal requirements.

Leadership & Continuous Improvement

Lead, coach, and develop Quality Engineers and Quality Technicians.
Define quality objectives, priorities, and KPIs, and drive continuous improvement initiatives focused on quality, reliability, operational efficiency, and customer satisfaction.
Promote a strong quality culture throughout the organization.

Qualifications & Experience

Bachelor’s degree in Engineering or a related technical discipline.
7 to 10 years of experience in quality, manufacturing, operations, or electronic product development.
Demonstrated experience managing technical teams.
Solid foundational knowledge and practical experience in electronics.
Experience with NPI, ECO, RMA, supplier quality, root cause analysis, and corrective actions.
Strong understanding of electronics manufacturing, including:
- SMT/PCBA
- Cables and wire harnesses
- RF products and processes, considered an asset
- Production inspection and testing
Knowledge of product reliability principles and the development of high-reliability products.

At Octasic, you will contribute to the development of cutting-edge technologies that help Canada and its allies better understand, protect, and secure an ever-evolving world. Join us!

#makewaves

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More about this job

Responsibilities

The Quality Director leads all quality assurance activities across the product lifecycle, overseeing quality engineering and technician teams to ensure reliability and compliance. They manage operational quality, supplier performance, RMA processes, and continuous improvement initiatives to meet organizational and customer standards.

Requirements

Candidates must hold a bachelor's degree in Engineering or a related technical field with 7 to 10 years of experience in quality, manufacturing, or operations. Strong foundational knowledge in electronics and experience with NPI, ECO, and quality management systems are required.

Skills

Quality Assurance
Quality Engineering
Product Lifecycle Management
ISO 9001
Root Cause Analysis
Corrective And Preventive Actions
Supplier Quality Management
New Product Introduction
Engineering Change Orders
Electronics Manufacturing
SMT
PCBA
Reliability Testing
Design For Quality
Design For Reliability
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Engineering
ISO 9001
RMA Management
Supplier Quality
NPI
ECO
Root Cause Analysis
Electronics Manufacturing
SMT
PCBA
Reliability Testing
Design For Quality
Design For Reliability
Compliance
Internal Audits
KPIs
Continuous Improvement
Product Lifecycle
Regulatory Compliance
CE
TÜV
UL
FCC
Operations Management
Technical Leadership
Risk Mitigation
Manufacturing Controls
Field Performance
Quality Culture

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