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Added 18 mins ago
SC
Mechanic
Southern Cross Industries Ltd- SCI *Mechanical *Machining *Welding
Fort McMurray, AB
- Full-time
Relevant trade certification or apprenticeship as a Heavy Equipment Technician, Industrial Mechanic, or similar qualification.
Added 18 mins ago
RS
Pipeline Integrity Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
Added 18 mins ago
RS
NDT Technician - ET1 / ET2
Rockwood Service Corporation
Fort Saskatchewan, AB
- Full-time
Added 32 mins ago
CC
Diesel Technician - Heavy Duty Truck Services
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Added 32 mins ago
CO
LRT Signals Technician
City of Edmonton
AB · Edmonton, AB
- Full-time
Join our Edmonton Transit Service team as an LRT Signals Technician and play a vital role in keeping our city moving safely and reliably. In this hands-on technical role, you will be…
Added 32 mins ago
RS
RT2 Technician
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Added 32 mins ago
RS
NDT Technician - UT/MT/PT
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Echo NDE is currently seeking a certified NDT Technician with UTI/MT/PT to support our Operations in Edmonton and Calgary, with additional project support throughout Alberta.
Added 47 mins ago
ES
Maintenance Technician II - Building Operator
Equans Services Canada & US
Surrey, BC
- Full-time
We are looking for a Maintenance Technician II - Building Operator!
Added 47 mins ago
RS
NDT Technician - UT
Rockwood Service Corporation
Grande Prairie, AB
- Full-time
Echo NDE is currently seeking a CGSB Certified UT1 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Grande…
Added 47 mins ago
RS
NDT Trainee
Rockwood Service Corporation
Grande Prairie, AB
- Full-time
Structured Career Growth Clear path from trainee to certified technician
Added 47 mins ago
PE
Journeyman Electrician and Instrumentation Technician
PTW Energy Services
Fort St. John, BC
- Full-time
We are seeking a Journeyman Electrician and Instrumentation Technician to join our team on various construction projects. You will install electrical systems on industrial projects/sites.
Added 47 mins ago
NF
Production Technician T3
Natural Factors
Kelowna, BC
- Full-time
…opportunity for you to join us as a Softgel Manufacturing Support Technician for our Okanagan location! In this role you will be ensuring the successful set up, operation and maintenance of…
Added 47 mins ago
C
Transmission Lines Engineer-In-Training (Civil)
CIMA+
Calgary, AB
- $71,200 to $97,900 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture based on innovation, sustainability, multidisciplinary…
Added 47 mins ago
FS
Fire Alarm Technician
Fire Services Manitoba Inc.
Winnipeg, MB
- Part-time
Fire Alarm Technician – Part-Time or Full-Time
Added 1 hour ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
In this role, you will work in a fast-paced product development environment, translating evolving or incomplete engineering designs into functional prototypes. You will collaborate closely…
Added 1 hour ago
EC
Field Service Technician
Eaton Corporation
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
Eaton’s Electrical division is currently seeking a Field Service Technician to join our team. This position is mainly based in Fort McMurray, AB location and requires local and overnight…
Added 1 hour ago
LM
Aircraft Maintenance
Lockheed Martin
Quinte West, ON
- Full-time
hold a current Aircraft Maintenance Engineering (AME) “E” license, or
Added 1 hour ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 1 hour ago
W
Mechanical Engineering Technologist
W3Global
Clarington, ON
- Full-time
…millwright, industrial electrician, automotive or heavy equipment technician, mechatronics, or related…
Added 1 hour ago
MC
Process Technician - Ecoat
Manpower Canada
Bradford, ON
- Full-time
Our manufacturing client in the Newmarket, ON area is looking for a Process Technician-ECoat to join their team. If you have experience in e-coat, chemical testing, and wastewater in a…
Added 1 hour ago
CG
Technician, Mill Operations (Mount Milligan) - Fixed-Term
Centerra Gold Inc.
Fort St. James, BC
- Contract
We have an exciting opportunity for a fixed-term Technician, Mill Operations to join our team on a 6-month contract.
Added 1 hour ago
CG
Technician, Mine Blast
Centerra Gold Inc.
Fort St. James, BC
- Internship
The Technician, Mine Blast is responsible for safely and efficiently carrying out all blasting activities in accordance with Mine Health and Safety legislation, company policies, and…
Added 1 hour ago
1E
HVAC Technician
1Click Energy Solutions
Corner Brook, NL
- Full-time
1Click Energy Solutions is looking for a reliable and safety-focused HVAC Technician to join our team in Corner Brook, NL. The successful candidate will be responsible for installing,…
Added 1 hour ago
O
Electromechanical technician (WKD) - St-Esprit
Olymel
Saint-Esprit, QC
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are currently seeking a Electromechanical technician (WKD) - St-Esprit to join our dynamic team. If you're motivated…
Added 1 hour ago
OT
Field Service Technician
O'Hara Technologies Inc.
Toronto, ON
- Full-time
Feed what you learn in the field back to our engineering, manufacturing, and quality teams

Octasic

Quality Director – Operations

Montreal, QC, Canada

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Job details

Experience: 7 to 10 years of experience in quality, manufacturing, operations, or electronic product development.
Posting language: English
Posted: Oct 29, 2026

Original job description

Quality Director – Operations

The Quality Director – Operations leads all quality assurance activities to ensure that products delivered meet Octasic’s quality and reliability requirements. The Director oversees quality throughout the entire product lifecycle, from design through customer support, and leads the Quality Engineering and Quality Technician teams.

The role works closely with Engineering, Production, Test, Supply Chain, and Program Management. The Quality Director is responsible for operational quality, product and supplier quality, RMA management, compliance, and continuous improvement.

Key Responsibilities

Operational Quality

Ensure that shipped products meet established quality, performance, and reliability requirements.
Oversee incoming, in-process, and final inspections, as well as applicable electrical verification testing.
Maintain and improve manufacturing and test quality controls based on audits, customer feedback, field issues, and RMA analyses.

Product Quality & Reliability

Promote Design for Quality (DFQ) and Design for Reliability (DFR) from the early stages of product development and participate in design and development reviews.
Identify and mitigate risks prior to production release and support qualification and reliability testing.
Ensure that products and manufacturing processes are designed to support robust quality and long-term reliability.

Customer Quality & RMA Management

Manage customer complaints and the RMA process, and lead root cause analyses and corrective and preventive actions.
Monitor field performance and collaborate with Engineering and Operations to prevent recurring issues.

Supplier Quality

Manage supplier quality performance and approval, including supplier qualification, audits, and evaluations.
Lead supplier corrective action requests and collaborate with Procurement and Engineering to drive continuous improvement.

New Product Introduction & Change Management

Ensure an effective transition of new products from Engineering to Production.
Verify that documentation, inspection criteria, test requirements, and work instructions are complete and ready for manufacturing.
Review and approve Engineering Change Orders (ECOs) from a quality and reliability perspective and mitigate risks associated with new products and engineering changes.

Quality Management System & Compliance

Maintain and continuously improve the ISO 9001 Quality Management System and prepare for the transition to the next revision of the standard.
Lead internal audits and support external audits and certification activities.
Contribute to applicable product certifications, including CE, TÜV, UL, and FCC, and ensure compliance with regulatory, contractual, and internal requirements.

Leadership & Continuous Improvement

Lead, coach, and develop Quality Engineers and Quality Technicians.
Define quality objectives, priorities, and KPIs, and drive continuous improvement initiatives focused on quality, reliability, operational efficiency, and customer satisfaction.
Promote a strong quality culture throughout the organization.

Qualifications & Experience

Bachelor’s degree in Engineering or a related technical discipline.
7 to 10 years of experience in quality, manufacturing, operations, or electronic product development.
Demonstrated experience managing technical teams.
Solid foundational knowledge and practical experience in electronics.
Experience with NPI, ECO, RMA, supplier quality, root cause analysis, and corrective actions.
Strong understanding of electronics manufacturing, including:
- SMT/PCBA
- Cables and wire harnesses
- RF products and processes, considered an asset
- Production inspection and testing
Knowledge of product reliability principles and the development of high-reliability products.

At Octasic, you will contribute to the development of cutting-edge technologies that help Canada and its allies better understand, protect, and secure an ever-evolving world. Join us!

#makewaves

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More about this job

Responsibilities

The Quality Director leads all quality assurance activities across the product lifecycle, overseeing quality engineering and technician teams to ensure reliability and compliance. They manage operational quality, supplier performance, RMA processes, and continuous improvement initiatives to meet organizational and customer standards.

Requirements

Candidates must hold a bachelor's degree in Engineering or a related technical field with 7 to 10 years of experience in quality, manufacturing, or operations. Strong foundational knowledge in electronics and experience with NPI, ECO, and quality management systems are required.

Skills

Quality Assurance
Quality Engineering
Product Lifecycle Management
ISO 9001
Root Cause Analysis
Corrective And Preventive Actions
Supplier Quality Management
New Product Introduction
Engineering Change Orders
Electronics Manufacturing
SMT
PCBA
Reliability Testing
Design For Quality
Design For Reliability
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Engineering
ISO 9001
RMA Management
Supplier Quality
NPI
ECO
Root Cause Analysis
Electronics Manufacturing
SMT
PCBA
Reliability Testing
Design For Quality
Design For Reliability
Compliance
Internal Audits
KPIs
Continuous Improvement
Product Lifecycle
Regulatory Compliance
CE
TÜV
UL
FCC
Operations Management
Technical Leadership
Risk Mitigation
Manufacturing Controls
Field Performance
Quality Culture

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