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Added 9 mins ago
MT
Database analyst
Media Technologies
Aurora, ON
- $45 to $47 CAD / hour
- Full-time
- On-site
Research and document data requirements, data collection and administration policy, and data access rules
Added 1 hour ago
HC
Accounts Receivable & Financial Analyst
Hoom Consulting
Aurora, ON
- Full-time
Compass Food Sales is seeking an Accounts Receivable & Finance Analyst to own the day-to-day AR cycle in a high-volume retail environment. The role focuses on customer invoicing, cash…
Added 1 hour ago
PI
Senior Director Product Marketing – Competitive and Sales Enablement
Ping Identity
Canada
- Full-time
…competition presentations, battlecards, responses to major analyst research and major vendor product introductions. You will also develop a sales playbook strategy comprised of multiple…
Added 1 hour ago
NS
Research Project Coordinator - The Department of Research
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Principal Investigator and Research Manager, the Project Coordinator/Analyst is responsible for the coordination of projects conducted within the Research department. This…
Added 1 hour ago
GO
Ecosystem Development Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
…innovation ecosystem partners, including universities, applied research centres, incubators and accelerators, investors, and industry associations, to advance shared priorities and…
Added 1 hour ago
VF
Associate, Institutional Sales & Settlements
Ventum Financial Corp.
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
Assist in the preparation and distribution of research, market commentary, corporate updates and other relevant information to institutional clients.
Added 2 hours ago
WB
Senior Analyst: Business Development
Whistler Blackcomb
Whistler, BC
- Full-time
The Senior Analyst, Business Development plays a key role in advancing Whistler Blackcomb’s business development priorities through partnership management, business analysis, and…
Added 2 hours ago
GO
Senior Strategic Management Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Director, Program Reviews, the Senior Strategic Analyst will lead program reviews directed by Treasury Board and senior management in order to determine program…
Added 2 hours ago
GO
Legal Services Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
…Housing, Addictions and Homelessness is seeking a Legal Services Analyst to provide legal research, analysis, and advisory services in support of departmental operations and strategic…
Added 2 hours ago
CC
Analyst, Inventory Control
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 2 hours ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Mission Systems–Canada
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
We are currently hiring for a Junior Technical Infrastructure Analyst for our Calgary-based Desktop Support team. The successful candidate will be the primary IT support resource for the…
Added 2 hours ago
BA
Laboratory analyst - 2
Benzene Analytical Laboratory
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for an experienced Laboratory Analyst II who is strong on HPLC and comfortable working independently. You will run routine QC testing, develop and validate methods, carry out…
Added 3 hours ago
P
Business Analyst
Prophix
Remote, Canada
- Full-time
- Remote
As a Business Analyst on the Professional Services team, you will work directly with finance leaders at client organizations to implement and configure Prophix One, our Financial…
Added 3 hours ago
RB
Microbiological Analyst
Red Bull
Chilliwack, BC
- Full-time
The Microbiological Analyst is responsible for the quality control of raw materials, semi-finished goods, packaging materials and the production environment in the microbiology laboratory…
Added 3 hours ago
CO
Member Services Clerk (Clerk B)
City of Winnipeg
Winnipeg, MB
- Full-time
Research, analyze, verify, and project Members' service and earnings for use in calculation of pension and benefits;
Added 3 hours ago
T
Senior Analyst, Investor Relations
TransAlta
Calgary, AB
- Full-time
…TransAlta’s engagement with capital markets. As the Senior Analyst, Investor Relations, you will help shape how the Company’s strategy, performance and capital allocation are communicated…
Added 3 hours ago
SE
Cybersecurity Data Analytics & AI Analyst - 12-Month Internship
Siemens Energy
Oakville, ON
- Full-time
…met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity…
Added 3 hours ago
Ecosystem Development Specialist
Innovation and New Technology
Winnipeg, MB
…innovation ecosystem partners, including universities, applied research centres, incubators and accelerators, investors, and industry associations, to advance shared priorities and…
Added 3 hours ago
Legal Services Analyst
Housing, Addictions and Homelessness
Winnipeg, MB
…Housing, Addictions and Homelessness is seeking a Legal Services Analyst to provide legal research, analysis, and advisory services in support of departmental operations and strategic…
Added 3 hours ago
P
Business Analyst
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
As a Business Analyst on the Professional Services team, you will work directly with finance leaders at client organizations to implement and configure Prophix One, our Financial…
Added 3 hours ago
MG
Business Analyst
Mobility Global
London, ON
- Full-time
Explore and recommend new data sources (internal and external) and perform secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles)
Added 4 hours ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON · Mississauga, ON
- Full-time
Support simplification and modernization of the CGA process through automation research, process mapping, documentation, assessor training, knowledge repositories, and identification of…
Added 4 hours ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Missions System International
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
We are currently hiring for a Junior Technical Infrastructure Analyst for our Calgary-based Desktop Support team. The successful candidate will be the primary IT support resource for the…
Added 4 hours ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON
- Full-time
Support simplification and modernization of the CGA process through automation research, process mapping, documentation, assessor training, knowledge repositories, and identification of…
Added 4 hours ago
A
Senior Workday ERP Analyst- FR
Altasciences
Laval, QC
- Full-time
The Senior Workday ERP Analyst is a functional and technical partner to the Altasciences Accounting and Finance teams. This role owns complex configuration, support, and continuous…

Odyssey Global

L2 Technical Analyst

Windsor, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title: L2 Technical Analyst – Workplace Technology & DEX

Work Arrangement: Hybrid – 4 days onsite, 1 day remote

Employment Type: Contract

Summary

We are seeking a customer-focused and technically skilled L2 Technical Analyst to provide exceptional support to employees across corporate environments.

Working closely with the WT&DEX teams, the successful candidate will assist with device deployments, onboarding and offboarding activities, asset management, inventory tracking, and day-to-day IT operations. The role also supports office moves, workstation deployments, equipment installations, and other hands-on IT activities to ensure employees have the tools and technology required to work effectively.

This position offers excellent exposure to enterprise technologies including Microsoft 365, Intune, Entra ID, endpoint management, networking, cybersecurity, and IT infrastructure, making it an ideal opportunity for someone looking to grow their career in systems administration and IT operations.

Roles & Responsibilities

Work directly with the WT&DEX team to provide technical support to staff located in Windsor.
Provide first and second level Help Desk support onsite to our offices as part of our onsite essential services team.
Troubleshoot problems reported by customers in various business areas and Information Technology related to desktop computers, laptops, and mobile devices.
Help maintain inventory, build, and deploy endpoint devices following documented and automated procedures ensuring the highest levels of quality are maintained throughout the asset’s life cycle.
Assist customers in the setup and configuration of their personal computer or related endpoint devices.
Provide instructions to customers regarding the basic use of personal computers and the corporate network.
Install software products and product upgrades on personal computers or related devices.
Research new personal computer products for prospective use by Green Shield.
Read industry publications regarding the provision of personal computer technical support.
Assist Network & Host Computing Infrastructure staff as required.
Align with corporate policies.
The ability and willingness to work extended hours to provide onsite and remote support is required.

Must-Have Skills & Qualifications

Prior experience providing end-user technical support in a corporate, healthcare, retail, or managed services environment.
Strong troubleshooting experience supporting Windows 11 desktops and laptops.
Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, Copilot, PowerBI, and SQL Server.
Knowledge of Active Directory and user account administration, including password resets, account unlocks, group membership management, and MFA support.
Experience performing workstation deployments, hardware installations, asset management, and user onboarding activities.
Windows Server Remote Desktop Support
Experience configuring and troubleshooting printers, peripherals, docking stations, monitors, and mobile devices.
Support employee onboarding and offboarding activities, including account provisioning, access management, device deployment, and asset recovery. Coordinate new hire setup by preparing laptops, peripherals, software, user accounts, and required system access.
Maintain accurate asset inventory, equipment assignments, software licensing records, and technical documentation while creating knowledge base articles and documenting recurring issues and resolutions.
Strong customer service and communication skills with the ability to explain technical concepts to non-technical users.
Ability to prioritize competing requests and work independently in a fast-paced environment.
Valid G driver's license and ability to travel between office, clinic, and pharmacy locations as required.

Physical Requirements

Ability to safely lift, carry, and move IT equipment weighing up to 50 pounds.
Perform workstation deployments, desk setups, and hardware installations in office environments.
Assist with office relocations, desk moves, technology refreshes, and equipment transfers between locations.
Ability to work under desks, connect cabling, install monitors, docking stations, and peripheral equipment as required.
Occasional travel between office or pharmacy locations may be required to support operational needs.

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More about this job

Responsibilities

Provide onsite first- and second-level technical support to employees in Windsor, troubleshooting desktop, laptop, mobile device, software, and peripheral issues. Deploy and maintain endpoint devices, manage inventory and onboarding/offboarding tasks, document recurring issues, and assist with office moves and other IT operations.

Requirements

Candidates need corporate end-user support experience, strong Windows 11 and Microsoft 365 troubleshooting skills, and experience with account administration, device deployments, asset management, and user onboarding. Strong customer service, communication, prioritization, a valid G driver's license, willingness to work extended hours, and ability to move equipment weighing up to 50 pounds are also required.

Skills

Windows 11 Troubleshooting
Microsoft 365
Active Directory
User Account Administration
Microsoft Intune
Entra ID
Windows Server Remote Desktop Support
Endpoint Deployment
Hardware Installation
Asset Management
Onboarding and Offboarding
Printer and Peripheral Support
Mobile Device Support
IT Help Desk Support
Customer Service
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Workplace Technology
Digital Employee Experience
Windows 11
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Copilot
Power BI
SQL Server
Microsoft Intune
Entra ID
Active Directory
Multi-Factor Authentication
Windows Server
Remote Desktop
Endpoint Management
Device Deployment
Asset Management
Inventory Tracking
User Onboarding
User Offboarding
Hardware Installation
Printer Support
Mobile Devices
IT Help Desk
Networking
Cybersecurity
IT Infrastructure
Knowledge Base Articles

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