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Added 5 mins ago
BS
Bilingual Mortgage Verification Specialist
Bilingual Source
Toronto, ON
- $60,000 to $62,000 CAD / year
- Full-time
Our client, an established organization in the financial services sector, is seeking a Bilingual Mortgage Verification Specialist to support its lending operations. You'll review financial…
Added 5 mins ago
HI
Information Security Specialist
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Contract
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
Added 5 mins ago
P
Outside Sales Specialist
ProxyLink
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
…dynamic, proactive, and relationship-oriented Outside Sales Specialist to support their continued business…
Added 5 mins ago
BE
Director, Project Management
Blackstone Energy Services Inc.
Toronto, ON
- Full-time
Provide technical oversight (through the support of the Lead Technical Specialist team) of the design, engineering, installation, start-up, functional testing and commissioning of central…
Added 5 mins ago
Senior Advisor Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
…Associate – someone who can provide exceptional client service and support to our Advisory teams to ensure a high level of accuracy and timely transactional…
Added 5 mins ago
Forest Protection Specialist (Environmental Analyst 1(A)-(B)2)
The Government of Nova Scotia
Shubenacadie, NS
Reporting to the Manager of Risk Services, the Forest Protection Specialist is responsible for providing scientific and technical support to assess and manage wildfire hazards. This role…
Added 5 mins ago
Transportation and Economic Modelling Engineer
Government of Alberta
AB
Reporting to the Transportation Modelling Specialist, you will provide economic and transportation modelling services and products, such as future economic impacts of infrastructure…
Added 20 mins ago
LT
Specialist, HR Business Partner (Permanent - Part-time 28hrs/week)
L3Harris Technologies
Montreal, QC
- Part-time
Job Title: Specialist, HR Business Partner (Permanent - Part-time 28hrs/week)
Added 20 mins ago
PH
Coding Application Specialist, Coding Services
Providence Healthcare
Surrey, BC
- Other
…Management/Information Technology (IMIT) and external Vendors, the Coding Application Specialist is responsible for primary business application support of the assigned Coding computer…
Added 20 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Milton, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 20 mins ago
SD
Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient
Added 20 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 21 mins ago
R
Datacom Inside Sales Specialist
REXEL
Calgary, AB
- Full-time
We are currently seeking a person to fill the Inside Sales Datacom Specialist in our Calgary location.
Added 21 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 21 mins ago
RB
Client Advisor
Royal Bank of Canada
Carlyle, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 21 mins ago
RB
Part Time Client Advisor
Royal Bank of Canada
Cowichan 1, BC · DUNCAN, British Columbia
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 21 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Winnipeg, MB
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 21 mins ago
RB
Group Advantage Relationship Manager Intern
Royal Bank of Canada
Vancouver, BC
- Full-time
You will support the Lower Mainland with travel throughout the greater Vancouver area.
Added 21 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Barrie, ON · Markham, ON · Mississauga, ON · Oshawa, ON · Toronto, ON · Vaughan, ON · ON · BRAMPTON, Ontario
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 35 mins ago
YS
Information and Communications Technology (ICT) Supervisor
Yemen ShortList
Aden
- Contract
Providing technical support and presenting MSF standards, policies, protocols and procedures to all users. Providing advanced technical support to logistics experts dealing with IT and…
Added 35 mins ago
IC
MPP Sales Support Specialist
Infotek Consulting Inc.
Waterloo, ON
- $30 to $36 CAD / hour
- Contract
We are seeking an MPP Sales Support Specialist to provide technology, operational, and customer service support within the Mortgage Creditor Insurance business.
Added 35 mins ago
BH
Natural Resource Specialist 2 (FTR)
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
Performs some or all of the duties of the lower-level Natural Resource Specialist job.
Added 35 mins ago
BH
Natural Resource Specialist 2 (FTT)
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
Performs some or all of the duties of the lower-level Natural Resource Specialist job.
Added 36 mins ago
B
Blue Rewards- Marketing Specialist, Rewards (14 month contract)
BMO
Toronto, ON · YNG
- Full-time
Reporting to the Marketing Manager – Travel Rewards, the Marketing Specialist will play a key role in executing marketing strategies focused on the redemption of Points to drive Blue…
Added 36 mins ago
M
Application Support Specialist
Multimatic
Multimatic Corporate IT
- Full-time
This person will be responsible for support of SAP S/4 HANA FINANCE for all the Multimatic divisions across different countries (Canada, US, Mexico, UK, and China). This role will also…

Odyssey Trust Company

IT Systems Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years’ experience minimum
Posting language: English
Posted: Nov 3, 2026

Original job description

At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey Is a Tight-knit, Solution-driven Team. Our Shared Values, As Defined By Our Own Employees, Guide Us In Reaching Our Individual And Collective Goals

We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.
We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.

Primary Responsibilities & Attitude

We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people. The candidate will be known for their work ethic and “can do” attitude and consider themselves to be a team player.

The candidate will report to our Managing Director, IT and work on a hybrid schedule, with the expectation of being in-office two days per week. We pride ourselves on having a team that is knowledgeable, friendly, and always willing to support each other.

You Are Responsible For

Providing technical support to end-users across the organization in a timely and positive manner
Troubleshoot, install, configure, and maintain hardware and software
Manage and prioritize incidents and service requests in the ticketing system
Escalate complex issues to the Managing Director, IT, or to external vendor/support partners as needed
Document and update knowledge base articles and procedures
IT inventory tracking
Ensuring endpoints and servers are kept up to date
User account provisioning/deprovisioning (onboarding & offboarding, M365/Entra ID, access/permissions)
Basic network administration (Wi-Fi, switches, VPN, troubleshooting connectivity)
Mobile device management (phones/tablets, MDM/Intune enrollment)
Backup/disaster recovery checks
Vendor and ISP liaison work
Providing occasional after-hours or weekend support for maintenance windows, patching or outages.
Maintaining confidentiality and exercising sound judgement when handling sensitive company and client data

Skills And Experience

Diploma in Computer Science and/or Systems (or equivalent combination of education and experience)
3 years’ experience minimum
Experience troubleshooting and resolving technical issues
Ability to work independently, self-motivated and self-starter
Experience with Entra ID, Intune, Exchange Online, Windows 11 and PowerShell.
Strong knowledge of Windows operating systems, Microsoft Office Suite, and Microsoft 365 administration.
Possess the ability to clearly communicate technical problems and generate solutions.
Have a professional and positive attitude with a solution-based approach to challenges.
Strong critical thinking and decision-making skills.
Must be authorized to work in Canada.
Relevant certifications (e.g. CompTIA A+, Network+, Microsoft certifications) considered an asset.
Experience managing endpoints in Financial Services, FinTech, Banking, Insurance or another regulated environment is also considered an asset.

What We Offer

Paid Time Off: Vacation, Flex Days, Bonus Day and Birthday Day off

Benefits: Extended Health, Dental, Life Insurance, ADD, Critical Illness, Long Term Disability, Employee Assistance Program, $500 Health Care Spending/Lifestyle Spending Account, RRSP/TSFA Match.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

Provide timely technical support to employees, troubleshoot and maintain hardware, software, endpoints, servers, accounts, and basic network services, and manage incidents through the ticketing system. Maintain IT documentation and inventory, perform backup and disaster recovery checks, coordinate with vendors, and provide occasional after-hours support.

Requirements

Requires a diploma in Computer Science and/or Systems, or equivalent education and experience, and at least three years of experience troubleshooting technical issues. Candidates should have experience with Entra ID, Intune, Exchange Online, Windows 11, and PowerShell, strong Microsoft 365 and Windows administration knowledge, and authorization to work in Canada.

Skills

End-User Technical Support
Hardware and Software Troubleshooting
Incident and Service Request Management
Entra ID Administration
Exchange Online Administration
Windows 11
PowerShell
Microsoft 365 Administration
Endpoint and Server Maintenance
User Account Provisioning
Basic Network Administration
Backup and Disaster Recovery
IT Inventory Management
Technical Documentation
Vendor Coordination

Benefits

Paid Vacation
Flex Days
Bonus Day
Birthday Day Off
Extended Health Insurance
Dental Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Long-Term Disability Insurance
Employee Assistance Program
Health Care Spending Account
Lifestyle Spending Account
RRSP/TFSA Matching

Visa sponsorship

Not detected in the job text

Keywords

Entra ID
Microsoft Intune
Exchange Online
Windows 11
PowerShell
Microsoft 365
Microsoft Office
Windows Operating Systems
Endpoint Management
Server Maintenance
User Account Provisioning
Onboarding and Offboarding
Access Permissions
Mobile Device Management
Wi-Fi
Network Switches
VPN
Connectivity Troubleshooting
Backup and Disaster Recovery
IT Inventory
Ticketing System
Knowledge Base
CompTIA A+
CompTIA Network+
Financial Services
Regulated Environment

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