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Added 3 mins ago
YR
Project and Professional Development Specialist
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
…departmental program applications, and where applicable providing support for compliance with regulatory bodies and…
Added 49 mins ago
RB
Client Advisor
Royal Bank of Canada
Regina, SK
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
E
Lead Mechanical Engineer
Englobe
Saskatoon, SK
- Full-time
At Englobe, I feel listened to. The leaders are accessible and always available to support me. Every day, I work with experts who inspire me and help me progress. The projects are cool, and…
Added 2 hours ago
RC
product specialist - (information technology) it
Raenan Consultancy
Toronto, ON
- Full-time
Prepare cost-benefit and return-on-investment analyses to support system implementation
Added 2 hours ago
J
Bilingual Sales Ops Specialist
Jobgether
Canada
- Full-time
…across a dynamic IT services environment. Working closely with Client Directors, you will coordinate quotations, sales orders, product sourcing, and vendor communications to deliver…
Added 2 hours ago
FH
Nurse Practitioner - Casual Locum - Various Sites
Fraser Health Authority
Surrey, BC
- $60.75 to $87.33 CAD / hour
- Full-time
…compassionate care? We are hiring casual locum Nurse Practitioner to support patients in Primary Care, Urgent Primary Care, and Acute care sites across the Fraser Health…
Added 2 hours ago
SU
Sales Specialist
Spotless Uniform Ltd.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Role Description the Sales Specialist is a full-time hybrid role based in the Greater Vancouver Metropolitan Area, with a combination of on-site client visits and work-from-home…
Added 2 hours ago
RB
Mortgage Specialist
Royal Bank of Canada
Ottawa, ON
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Ottawa, ON
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
RB
Client advisor
Royal Bank of Canada
Regina, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 3 hours ago
BI
Payroll Specialist
BLS International
Brampton, ON
- Full-time
…and retail services. BLS International partners with over 46 client governments and operates across 100+ countries through 50,000+ centres, 9 global training hubs, and 8 global contact…
Added 3 hours ago
AA
Spécialiste des outils digitaux - Publications Techniques / Digital Tools Business Specialist - Technical Publications
Airbus Aircraft
Montreal, QC
- Full-time
…Spécialiste des outils digitaux pour rejoindre notre équipe Service Client basée à Mirabel (Québec, Canada), où vous devrez travailler conjointement avec les équipes de support aux…
Added 4 hours ago
TS
Fire Protection Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Halifax, NS
- Full-time
This opportunity would take on greater technical ownership, leadership, client responsibility, business development, and influence, with a long-term path toward Principal-level leadership…
Added 4 hours ago
M
Support Specialist - AI Applications
Marsh
Toronto, ON
- Full-time
…well as collaborating on vulnerability remediation and other support escalations. A key focus is supporting AI applications, including triage, debugging, and troubleshooting in ways that…
Added 4 hours ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON
- Full-time
The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the Faculty of Arts. These…
Added 4 hours ago
E
Scientific Specialist - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
The Scientific Specialist provides advanced scientific, technical, and operational leadership to support laboratory operations, research initiatives, and strategic business objectives.…
Added 4 hours ago
RB
Mortgage Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 4 hours ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
St. John's, NL
- Full-time
The resources and support you need to develop your client portfolio and advance your career goals
Added 4 hours ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
Ottawa, ON
- Part-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 5 hours ago
A
Manufacturing Engineering Specialist
Actalent
Ottawa, ON · Nepean, ON
- $25 to $28 CAD / hour
- Contract
This role provides hands-on technical support for manufacturing equipment programming, automation, fixture design, and production process improvements. You will work closely with the…
Added 5 hours ago
A
ILS Specialist
Actalent
Ottawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
This role offers the opportunity to support advanced systems across multiple Integrated Logistics Support (ILS) disciplines, including Logistics Support Analysis, Configuration Management,…
Added 5 hours ago
A
ILS Specialist
Actalent
Calgary, AB
- $100,000 to $130,000 CAD / year
- Full-time
This role offers the opportunity to support advanced systems across multiple Integrated Logistics Support (ILS) disciplines, including Logistics Support Analysis, Configuration Management,…
Added 5 hours ago
A
Spécialiste Control Qualité
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
Review client technical specifications and extract quality requirements. Create, update, and maintain control plans, inspection, and test plans. Ensure quality deliverables meet client…
Added 5 hours ago
K
Procurement & NetSuite Specialist
Kelly
Waterloo, ON
- $65,000 to $70,000 USD / year
- Full-time
Kelly is recruiting a Procurement & NetSuite Specialist for a manufacturing client in Waterloo. This hands-on opportunity combines purchasing and supplier management with maintaining the…
Added 6 hours ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
The resources and support you need to develop your client portfolio and advance your career goals

Odyssey Trust Company

IT Systems Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years’ experience minimum
Posting language: English
Posted: Nov 3, 2026

Original job description

At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey Is a Tight-knit, Solution-driven Team. Our Shared Values, As Defined By Our Own Employees, Guide Us In Reaching Our Individual And Collective Goals

We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.
We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.

Primary Responsibilities & Attitude

We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people. The candidate will be known for their work ethic and “can do” attitude and consider themselves to be a team player.

The candidate will report to our Managing Director, IT and work on a hybrid schedule, with the expectation of being in-office two days per week. We pride ourselves on having a team that is knowledgeable, friendly, and always willing to support each other.

You Are Responsible For

Providing technical support to end-users across the organization in a timely and positive manner
Troubleshoot, install, configure, and maintain hardware and software
Manage and prioritize incidents and service requests in the ticketing system
Escalate complex issues to the Managing Director, IT, or to external vendor/support partners as needed
Document and update knowledge base articles and procedures
IT inventory tracking
Ensuring endpoints and servers are kept up to date
User account provisioning/deprovisioning (onboarding & offboarding, M365/Entra ID, access/permissions)
Basic network administration (Wi-Fi, switches, VPN, troubleshooting connectivity)
Mobile device management (phones/tablets, MDM/Intune enrollment)
Backup/disaster recovery checks
Vendor and ISP liaison work
Providing occasional after-hours or weekend support for maintenance windows, patching or outages.
Maintaining confidentiality and exercising sound judgement when handling sensitive company and client data

Skills And Experience

Diploma in Computer Science and/or Systems (or equivalent combination of education and experience)
3 years’ experience minimum
Experience troubleshooting and resolving technical issues
Ability to work independently, self-motivated and self-starter
Experience with Entra ID, Intune, Exchange Online, Windows 11 and PowerShell.
Strong knowledge of Windows operating systems, Microsoft Office Suite, and Microsoft 365 administration.
Possess the ability to clearly communicate technical problems and generate solutions.
Have a professional and positive attitude with a solution-based approach to challenges.
Strong critical thinking and decision-making skills.
Must be authorized to work in Canada.
Relevant certifications (e.g. CompTIA A+, Network+, Microsoft certifications) considered an asset.
Experience managing endpoints in Financial Services, FinTech, Banking, Insurance or another regulated environment is also considered an asset.

What We Offer

Paid Time Off: Vacation, Flex Days, Bonus Day and Birthday Day off

Benefits: Extended Health, Dental, Life Insurance, ADD, Critical Illness, Long Term Disability, Employee Assistance Program, $500 Health Care Spending/Lifestyle Spending Account, RRSP/TSFA Match.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

Provide timely technical support to employees, troubleshoot and maintain hardware, software, endpoints, servers, accounts, and basic network services, and manage incidents through the ticketing system. Maintain IT documentation and inventory, perform backup and disaster recovery checks, coordinate with vendors, and provide occasional after-hours support.

Requirements

Requires a diploma in Computer Science and/or Systems, or equivalent education and experience, and at least three years of experience troubleshooting technical issues. Candidates should have experience with Entra ID, Intune, Exchange Online, Windows 11, and PowerShell, strong Microsoft 365 and Windows administration knowledge, and authorization to work in Canada.

Skills

End-User Technical Support
Hardware and Software Troubleshooting
Incident and Service Request Management
Entra ID Administration
Exchange Online Administration
Windows 11
PowerShell
Microsoft 365 Administration
Endpoint and Server Maintenance
User Account Provisioning
Basic Network Administration
Backup and Disaster Recovery
IT Inventory Management
Technical Documentation
Vendor Coordination

Benefits

Paid Vacation
Flex Days
Bonus Day
Birthday Day Off
Extended Health Insurance
Dental Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Long-Term Disability Insurance
Employee Assistance Program
Health Care Spending Account
Lifestyle Spending Account
RRSP/TFSA Matching

Visa sponsorship

Not detected in the job text

Keywords

Entra ID
Microsoft Intune
Exchange Online
Windows 11
PowerShell
Microsoft 365
Microsoft Office
Windows Operating Systems
Endpoint Management
Server Maintenance
User Account Provisioning
Onboarding and Offboarding
Access Permissions
Mobile Device Management
Wi-Fi
Network Switches
VPN
Connectivity Troubleshooting
Backup and Disaster Recovery
IT Inventory
Ticketing System
Knowledge Base
CompTIA A+
CompTIA Network+
Financial Services
Regulated Environment

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