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Added 6 mins ago
CG
Director, Business Development, Mining - Eastern Canada | Directeur(trice), Développement des affaires
Compass Group Canada
Toronto, ON
- Full-time
As our Director of Business Development, you'll be on the front lines of growth, partnering with mining operators, visiting remote sites, traveling extensively throughout Eastern Canada,…
Added 6 mins ago
CG
Director, Strategic Alliance Group
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships,…
Added 6 mins ago
NB
Chief Advisor, Responsible AI
National Bank of Canada
Montreal, QC
- Full-time
…governance, technology risk management, and the assessment of AI solutions, including generative…
Added 6 mins ago
T
Account Director
Tru
Toronto, ON
- Full-time
Tru Inc. is hiring an Account Director for an immediate permanent opportunity. Candidates with strong potential but less direct senior-level experience may be considered at the Account…
Added 6 mins ago
NB
Director Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
A career as a Director, Commercial Banking at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied duties will help…
Added 6 mins ago
CG
Director, Business Development - Corporate Business & Industry Hospitality
Compass Group Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…amenities to innovative food programs and employee engagement solutions, we help organizations create workplaces where people want to be. As Director, Business Development, you'll be at the…
Added 36 mins ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Environmental Services (NFLES) and reports directly to the Director, Nutrition Services. This position is responsible and accountable for providing operational leadership and organization…
Added 36 mins ago
P
Commercial Manager
Portland
Calgary, AB
- Full-time
Portland is an independent price risk management and fuel supply company specializing in fixed price fuel solutions for commercial and municipal fuel buyers. We offer a range of products…
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…leadership in defining and delivering technology-enabled business solutions. Reporting to the Sr. Director, PPO, this role will translate complex business needs into structured…
Added 3 hours ago
AW
Program Director
Agilus Work Solutions
Toronto, ON
- $140 to $145 CAD / hour
- Contract
🚨 We're Hiring: Program Director – Real Estate Transformation
Added 3 hours ago
S
Utilities Manager - ALTO
SYSTRA
Montreal, QC
- Full-time
…consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the…
Added 3 hours ago
UO
Director, Office of Education
University of Alberta
Edmonton, AB
- Full-time
The College of Natural and Applied Sciences (CNAS) is hiring a Director, Office of Education to lead the academic administration services in the Office of Education. Reporting to the…
Added 4 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 4 hours ago
W
Senior Layout Artist, CG
WildBrain
Vancouver, BC
- Full-time
…lens choice. You work closely with the team to create balanced solutions to any related technical…
Added 4 hours ago
GZ
Director of Operations
Gestion Zagora
Toronto, ON
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 4 hours ago
A
HR Solutions Partner
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
This role reports to the Global HR Solutions Director/Solutions Manager, and works closely day to day with the Global HR Business Partners.
Added 5 hours ago
GZ
Director of Operations
Gestion Zagora
Regina, SK
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 5 hours ago
GZ
Director of Operations
Gestion Zagora
Moncton, NB
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and…
Added 5 hours ago
GZ
Director of Operations
Gestion Zagora
Montreal, QC
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 5 hours ago
RB
Director, New Accounts and Documentation
Royal Bank of Canada
Toronto, ON
- Full-time
The Director, New Accounts and Documentation sets strategic direction, ensuring departments meet service and professionalism standards, and aligns priorities with firm-wide initiatives. The…
Added 5 hours ago
A
Program Director
APPLY
Toronto, ON
- Full-time
…AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL,…
Added 5 hours ago
A
Project Management Lead - Talent Pipeline
APPLY
Canada
- Full-time
…AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL,…
Added 6 hours ago
CA
Graduate Assistant - Student Solutions Hub
Career and Professional Development Center
St. Mary's, NL · St Marys, NL
- Internship
Share This: Share Graduate Assistant – Student Solutions Hub on FacebookShare Graduate Assistant – Student Solutions Hub on LinkedInShare Graduate Assistant – Student Solutions Hub on X
Added 6 hours ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
This Director will combine strong business development capabilities with deep expertise in Technology Strategy, ERP Strategy, IT Architecture, and complex transformation program leadership.…

Odyssey Trust Company

IT Systems Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years’ experience minimum
Posting language: English
Posted: Nov 3, 2026

Original job description

At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey Is a Tight-knit, Solution-driven Team. Our Shared Values, As Defined By Our Own Employees, Guide Us In Reaching Our Individual And Collective Goals

We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.
We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.

Primary Responsibilities & Attitude

We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people. The candidate will be known for their work ethic and “can do” attitude and consider themselves to be a team player.

The candidate will report to our Managing Director, IT and work on a hybrid schedule, with the expectation of being in-office two days per week. We pride ourselves on having a team that is knowledgeable, friendly, and always willing to support each other.

You Are Responsible For

Providing technical support to end-users across the organization in a timely and positive manner
Troubleshoot, install, configure, and maintain hardware and software
Manage and prioritize incidents and service requests in the ticketing system
Escalate complex issues to the Managing Director, IT, or to external vendor/support partners as needed
Document and update knowledge base articles and procedures
IT inventory tracking
Ensuring endpoints and servers are kept up to date
User account provisioning/deprovisioning (onboarding & offboarding, M365/Entra ID, access/permissions)
Basic network administration (Wi-Fi, switches, VPN, troubleshooting connectivity)
Mobile device management (phones/tablets, MDM/Intune enrollment)
Backup/disaster recovery checks
Vendor and ISP liaison work
Providing occasional after-hours or weekend support for maintenance windows, patching or outages.
Maintaining confidentiality and exercising sound judgement when handling sensitive company and client data

Skills And Experience

Diploma in Computer Science and/or Systems (or equivalent combination of education and experience)
3 years’ experience minimum
Experience troubleshooting and resolving technical issues
Ability to work independently, self-motivated and self-starter
Experience with Entra ID, Intune, Exchange Online, Windows 11 and PowerShell.
Strong knowledge of Windows operating systems, Microsoft Office Suite, and Microsoft 365 administration.
Possess the ability to clearly communicate technical problems and generate solutions.
Have a professional and positive attitude with a solution-based approach to challenges.
Strong critical thinking and decision-making skills.
Must be authorized to work in Canada.
Relevant certifications (e.g. CompTIA A+, Network+, Microsoft certifications) considered an asset.
Experience managing endpoints in Financial Services, FinTech, Banking, Insurance or another regulated environment is also considered an asset.

What We Offer

Paid Time Off: Vacation, Flex Days, Bonus Day and Birthday Day off

Benefits: Extended Health, Dental, Life Insurance, ADD, Critical Illness, Long Term Disability, Employee Assistance Program, $500 Health Care Spending/Lifestyle Spending Account, RRSP/TSFA Match.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

Provide timely technical support to employees, troubleshoot and maintain hardware, software, endpoints, servers, accounts, and basic network services, and manage incidents through the ticketing system. Maintain IT documentation and inventory, perform backup and disaster recovery checks, coordinate with vendors, and provide occasional after-hours support.

Requirements

Requires a diploma in Computer Science and/or Systems, or equivalent education and experience, and at least three years of experience troubleshooting technical issues. Candidates should have experience with Entra ID, Intune, Exchange Online, Windows 11, and PowerShell, strong Microsoft 365 and Windows administration knowledge, and authorization to work in Canada.

Skills

End-User Technical Support
Hardware and Software Troubleshooting
Incident and Service Request Management
Entra ID Administration
Exchange Online Administration
Windows 11
PowerShell
Microsoft 365 Administration
Endpoint and Server Maintenance
User Account Provisioning
Basic Network Administration
Backup and Disaster Recovery
IT Inventory Management
Technical Documentation
Vendor Coordination

Benefits

Paid Vacation
Flex Days
Bonus Day
Birthday Day Off
Extended Health Insurance
Dental Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Long-Term Disability Insurance
Employee Assistance Program
Health Care Spending Account
Lifestyle Spending Account
RRSP/TFSA Matching

Visa sponsorship

Not detected in the job text

Keywords

Entra ID
Microsoft Intune
Exchange Online
Windows 11
PowerShell
Microsoft 365
Microsoft Office
Windows Operating Systems
Endpoint Management
Server Maintenance
User Account Provisioning
Onboarding and Offboarding
Access Permissions
Mobile Device Management
Wi-Fi
Network Switches
VPN
Connectivity Troubleshooting
Backup and Disaster Recovery
IT Inventory
Ticketing System
Knowledge Base
CompTIA A+
CompTIA Network+
Financial Services
Regulated Environment

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