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Added 8 mins ago
LH
Vocational Specialist
Lifemark Health Group
Fort McMurray, AB
- Full-time
Based in Fort McMurray, AB the Vocational Rehabilitation Specialist will be responsible for working with clients to assess skills, organize and facilitate training, identify training and/or…
Added 9 mins ago
TH
Program Manager, Indigenous Health
The Hospital for Sick Children
Toronto, ON
- Full-time
…Strategy: enhance cultural safety education; amplify cultural support and spaces; and build reciprocal…
Added 24 mins ago
LM
Contracts & Privacy Specialist
LabX Media Group
Midland, ON
- Full-time
…advertising and sponsorship contracts, insertion orders, vendor and service agreements, NDAs, data processing agreements (DPAs) and partnership…
Added 24 mins ago
A
Samsung Home Electronics Sales and Product Specialist
Acosta
Regina, SK
- Full-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
Added 39 mins ago
VV
Field Marketing Specialist I Enterprise Software I Cloud Technology
Veracity Ventures Inc.
Remote, Canada
- $35 to $39 CAD / hour
- Full-time
- Remote
Field Marketing Specialist I to support the execution of field marketing programs across Canada and the Communications, Media, Entertainment, and Gaming (CMEG) business segment.
Added 39 mins ago
T
Elevated Support Senior Specialist
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Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 39 mins ago
NB
Senior Advisor Control Testing
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Montreal, QC
- Full-time
A career as a Senior Advisor Control Testing at National Bank means acting as a specialist in carrying out control tests, documenting procedures and results, and defining action plans when…
Added 39 mins ago
BT
Manager, Private Enterprise Services
Baker Tilly Canada
Peterborough, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 39 mins ago
BT
Staff Accountant, Assurance & Advisory
Baker Tilly Canada
Guelph, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 39 mins ago
BT
Audit and Accounting Manager
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 39 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 39 mins ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Canada
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Treherne, MB
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 2 hours ago
EA
Group Benefits Specialist
Effortless Admin Inc.
Edmonton, AB
- Full-time
This is more than a job -- it's your entry point into the dynamic group insurance industry. As a Group Benefits Specialist, you'll gain hands-on experience with Canada's top benefits…
Added 2 hours ago
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Technical Services - Security Systems Specialists
New Age Group
Concord, ON
- Full-time
We are currently seeking two (2) experienced Integration Specialists to support the deployment, configuration, and support of enterprise‑level security systems across external client…
Added 2 hours ago
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Specialist, Patient Care
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Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…across from the lakefront - Strathcona Medical Clinic is a full-service family and maternity practice. Our team of eight physicians provides comprehensive care, including prenatal and…
Added 3 hours ago
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Added 3 hours ago
Order Fulfillment Specialist
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London, ON
Added 3 hours ago
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Norton Brand Ambassador
Acosta
Burnaby, BC
- Part-time
Commitment to Service Excellence: Provide exceptional service consistently.
Added 3 hours ago
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Norton Brand Ambassador
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Commitment to Service Excellence: Provide exceptional service consistently.
Added 3 hours ago
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Avaya Aura Security Remediation Consultant
Anovia
Remote, Canada
- $36 to $43 CAD / hour
- Temporary
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Anovia is seeking Avaya Aura specialists to support and remediate security vulnerabilities across Avaya Aura voice environments. You will work NOC tickets, inventory in-scope systems, apply…
Added 3 hours ago
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Warehouse Inventory Control Associate (MON-FRI)
S&S Activewear
Calgary, AB
- From $19.57 CAD / hour
- Full-time
…environment that values every voice and fosters a culture of mutual support and…
Added 3 hours ago
HM
Neurology
Health Match BC
Penticton, BC
- Internship
…local access to MRI, CT, EEG and EMG, along with additional specialist support within the hospital. The David E. Kampe Tower also includes a dedicated ambulatory care centre with outpatient…

Odyssey Trust Company

IT Systems Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years’ experience minimum
Posting language: English
Posted: Nov 3, 2026

Original job description

At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey Is a Tight-knit, Solution-driven Team. Our Shared Values, As Defined By Our Own Employees, Guide Us In Reaching Our Individual And Collective Goals

We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.
We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.

Primary Responsibilities & Attitude

We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people. The candidate will be known for their work ethic and “can do” attitude and consider themselves to be a team player.

The candidate will report to our Managing Director, IT and work on a hybrid schedule, with the expectation of being in-office two days per week. We pride ourselves on having a team that is knowledgeable, friendly, and always willing to support each other.

You Are Responsible For

Providing technical support to end-users across the organization in a timely and positive manner
Troubleshoot, install, configure, and maintain hardware and software
Manage and prioritize incidents and service requests in the ticketing system
Escalate complex issues to the Managing Director, IT, or to external vendor/support partners as needed
Document and update knowledge base articles and procedures
IT inventory tracking
Ensuring endpoints and servers are kept up to date
User account provisioning/deprovisioning (onboarding & offboarding, M365/Entra ID, access/permissions)
Basic network administration (Wi-Fi, switches, VPN, troubleshooting connectivity)
Mobile device management (phones/tablets, MDM/Intune enrollment)
Backup/disaster recovery checks
Vendor and ISP liaison work
Providing occasional after-hours or weekend support for maintenance windows, patching or outages.
Maintaining confidentiality and exercising sound judgement when handling sensitive company and client data

Skills And Experience

Diploma in Computer Science and/or Systems (or equivalent combination of education and experience)
3 years’ experience minimum
Experience troubleshooting and resolving technical issues
Ability to work independently, self-motivated and self-starter
Experience with Entra ID, Intune, Exchange Online, Windows 11 and PowerShell.
Strong knowledge of Windows operating systems, Microsoft Office Suite, and Microsoft 365 administration.
Possess the ability to clearly communicate technical problems and generate solutions.
Have a professional and positive attitude with a solution-based approach to challenges.
Strong critical thinking and decision-making skills.
Must be authorized to work in Canada.
Relevant certifications (e.g. CompTIA A+, Network+, Microsoft certifications) considered an asset.
Experience managing endpoints in Financial Services, FinTech, Banking, Insurance or another regulated environment is also considered an asset.

What We Offer

Paid Time Off: Vacation, Flex Days, Bonus Day and Birthday Day off

Benefits: Extended Health, Dental, Life Insurance, ADD, Critical Illness, Long Term Disability, Employee Assistance Program, $500 Health Care Spending/Lifestyle Spending Account, RRSP/TSFA Match.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

Provide timely technical support to employees, troubleshoot and maintain hardware, software, endpoints, servers, accounts, and basic network services, and manage incidents through the ticketing system. Maintain IT documentation and inventory, perform backup and disaster recovery checks, coordinate with vendors, and provide occasional after-hours support.

Requirements

Requires a diploma in Computer Science and/or Systems, or equivalent education and experience, and at least three years of experience troubleshooting technical issues. Candidates should have experience with Entra ID, Intune, Exchange Online, Windows 11, and PowerShell, strong Microsoft 365 and Windows administration knowledge, and authorization to work in Canada.

Skills

End-User Technical Support
Hardware and Software Troubleshooting
Incident and Service Request Management
Entra ID Administration
Exchange Online Administration
Windows 11
PowerShell
Microsoft 365 Administration
Endpoint and Server Maintenance
User Account Provisioning
Basic Network Administration
Backup and Disaster Recovery
IT Inventory Management
Technical Documentation
Vendor Coordination

Benefits

Paid Vacation
Flex Days
Bonus Day
Birthday Day Off
Extended Health Insurance
Dental Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Long-Term Disability Insurance
Employee Assistance Program
Health Care Spending Account
Lifestyle Spending Account
RRSP/TFSA Matching

Visa sponsorship

Not detected in the job text

Keywords

Entra ID
Microsoft Intune
Exchange Online
Windows 11
PowerShell
Microsoft 365
Microsoft Office
Windows Operating Systems
Endpoint Management
Server Maintenance
User Account Provisioning
Onboarding and Offboarding
Access Permissions
Mobile Device Management
Wi-Fi
Network Switches
VPN
Connectivity Troubleshooting
Backup and Disaster Recovery
IT Inventory
Ticketing System
Knowledge Base
CompTIA A+
CompTIA Network+
Financial Services
Regulated Environment

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