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Event Security Agent (Part-Time)

  • AB, Canada
  • Edmonton, AB, Canada

Event Security Agent (Part-Time) Pay Rate: $19.50 · Part-time

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Job details

Pay
Event Security Agent (Part-Time) Pay Rate: $19.50
Job type
Part-time
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Posting language
English
Posted

Original job description

Event Security Agent (Part-Time)
Pay Rate: $19.50

Are you a friendly and passionate team player looking for an exciting part time job in the fast-paced world of Sports and Entertainment? Become a part of our Fan Experience and Security team at Rogers Place. Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play as a team, and with devoted integrity towards our common purpose. Through our world class talent, we strive to Win. On and Off the Ice. 

Our Fan Experience and Security team is providing world class customer service that exceeds our guests’ expectations and creates memorable moments that last a lifetime. As a member of our Fan Experience and Security team, you will have an opportunity to create a welcoming and exciting environment that brings the best fans in the country to their feet.

Requirements:

  • Valid Alberta Security Services and Investigator Act License (SSIA)
  • Valid ProServe and ProTech (easily attainable online)
  • Valid Standard First Aid and CPR C is an asset
  • 50% availability; you must be available for 50% of the events scheduled at Rogers Place in a month.

Your Core Accountabilities:

  • Make all our fans feel welcome by greeting them with our signature approach.
  • Enhance our fans’ experience through sharing and educating them about Rogers Place services and products.
  • Promote a safe and kind environment comfortable for guests and staff.
  • Ensure adherence to Rogers Place policies, procedures and code of conduct.
  • Screening fans during ingress using walk-through metal detectors and hand wanding techniques, & conducting bag searches
  • Patrol assigned area(s).
  • Respond to emergency situations.
  • Attend to guest incidents while maintaining a positive demeanor while deescalating the situation.
  • Liaison with Police and Medical during incidents to ensure the safest environment for guests and staff.
  • Complete incident reports and required documentation for all security incidents.

Does this sound like you?

  • You have a positive attitude.
  • You are a reliable team member, and your team can count on you.
  • You are curious and enjoy learning new skills.
  • You would like to play an influential role in delivering a renowned customer experience.
  • You have experience as a security agent or are looking for an opportunity to learn.

Next Steps:

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.

Stay in Touch!

Official Edmonton Oilers Website | NHL.com

More about this job

Responsibilities

Welcome guests, provide information about Rogers Place services, and help create a safe and positive environment. Screen guests, patrol assigned areas, respond to incidents and emergencies, coordinate with police and medical personnel, and complete required incident documentation.

Requirements

Applicants must hold a valid Alberta Security Services and Investigator Act (SSIA) license and valid ProServe and ProTech certifications. Standard First Aid and CPR C are an asset, and applicants must be available for at least 50% of events scheduled at Rogers Place each month.

Skills

  • Customer Service
  • Guest Screening
  • Metal Detector Operation
  • Bag Searches
  • Security Patrol
  • Emergency Response
  • Incident De-escalation
  • Incident Reporting
  • Teamwork
  • Communication
  • Conflict Resolution
  • Policy Compliance

Visa sponsorship

Not detected in the job text

Categories

  • Security & Safety
  • Customer Service & Support
  • Sports & Recreation

Keywords

  • Alberta Security Services and Investigator Act License
  • SSIA
  • ProServe
  • ProTech
  • Standard First Aid
  • CPR C
  • Fan Experience
  • Event Security
  • Spectator Sports
  • Guest Screening
  • Walk-through Metal Detectors
  • Hand Wanding
  • Bag Searches
  • Security Patrol
  • Emergency Response
  • Incident De-escalation
  • Police Liaison
  • Medical Liaison
  • Incident Reports
  • Code of Conduct
  • Customer Service

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